VeteransLoans.com Reviews: Real Customer Experiences and Feedback
From one side of the nation to the other, we partner with Veterans, service members, and their families on their journey towards homeownership and home financing. At VeteransLoans.com, we value transparency and believe that customer reviews play a crucial role in building trust.
Our reviews showcase the experiences of individuals who have chosen us for their loan needs. These reviews offer valuable insights into our services, highlighting the aspects that have impressed our customers the most.
Share Your Experience
April 24, 2024
Wes
April 21, 2024
"This experience of selling a house and buying another one was such a roller coaster but Amber and her staff are the only reason we remained sane. Truly the most amazing people! "
Wes
April 16, 2024
"From the start Jenna was amazing, answered all our questions, kept us updated on the progress and steps of what needed to be done on our part. As a first time home owner, our experience with Jenna at our side, was truly amazing. My wife and I canโt thank her enough."
Alfredo
April 15, 2024
"God Bless You Brandi,
You have impacted and inspired our lives to believe that here still honest, professional, and Blessed people in this planet earth ๐ that the Lord have place here to help other people.
You two have shaped my family and we knew through all the process that you two are two angels ๐ that the Lord send to me and my family so today we can have a shelter.
May you continue to bless all the VA families that need your help.
As for my wife and me we are going to recommend you as our Personal Loan Officer. ๐๐ป
My wife has a few coworkers that are buying houses and we are going to recommend you to work with all of them.
Thank you again for the peace that you gave to me and my family.
I will pray for both of you as long as I have life. ๐๐ป๐๐ป๐๐ป๐๐ป
God Bless you and your family from today and for all your generations coming in the future.
Daniel Sr. Sierra ๐๐ป๐๐ป"
Daniel
April 14, 2024
"Micheal was the best. From the beginning he promised the best rate and experience. That he delivered on. He explained everything from beginning to end. Even when we didnโt close on time. Micheal held my rate and assured me that things happens during the process. Thanks and congratulations on your baby boy. "
Uyless
April 11, 2024
"Amanda was wonderful to work with. She answered our emails within 12 hours, she called us back in a timely manner and was very patient with us, especially when my wife and I asked the same question 10 different ways. Amanda kept us informed of the process of buying our first home and explained what we needed to do. She thanked us for being proactive and timely when she needed signatures, documents and pictures. I would recommend every veteran to Amanda and this company "
Jason
April 4, 2024
"Brandi was very helpful thru the entire process. Easy to reach when questions arose."
Russell
April 3, 2024
Gladys
March 24, 2024
"Erin has been wonderful. She has made a very complicated process go extremely easy on our end as a buy.
She is so caring and thorough about all the details and her knowledge allows her to anticipate any unforseen problems.
Thank you, Erin"
Mark
March 15, 2024
"Michelle Huff was the bomb digity S***!!! Always kind, informative and always returned my calls. She made this home buying process that was stressful for me for other reasons more bearable!!! Thanks Michelle love you girl!!!!"
Marvin
March 15, 2024
"Amber has now completed 3 different transactions with us. 2 home purchases and 1 refinance. There is a good reason we keep coming back to use her. She is very professional, gets things done in impressive time, communicates very well, and keeps us updated feeling comfortable in what is known to be a difficult, stressful process. She will always look out for your best interest, taking the additional time to try to save you money and get the lowest mortgage rates possible. We wouldn't want to use anyone else in the industry! She won't just meet your expectations, she will exceed them! "
Ashley
March 13, 2024
"4 years ago, we were on the market for a house and met Katy. We are just thank for professional like Katy who is always on top of things, very responsive and is not shy away from researching and making decisions in the best interest of her clients.
Thank for helping us make our dream come true again! "
Nahum
March 8, 2024
John
March 8, 2024
"Thank you Amber and Ian for helping us get our dream home. We are very grateful to you that the whole process was done smoothly and quickly, and we were able to live in the new house only a few days apart from our previous house.
You both are amazing people and I am very happy I was able to work with both of you through the process of buying a house.
Thank you again!"
Priscilla
February 27, 2024
"Kate & Amanda were and is AWESOME!!! We have previously bought two houses and the process with Kate and Amanda was like no other. The process was not stressful like the others and the communication was TOP TIER! We went to two other companies that stated our purchase price was only 325,000, Kate got us approved and clear to close at 410,00!!! I will ALWAYS use them for future purchases and recommend them 100%!!!!"
The
February 23, 2024
"Michelle was great she answered all my questions and was there for me throughout the home buying process? if it wasnโt for her I would have not bought a home due to my credit but she talked me through on what to do and everything worked out. I am very very happy with the outcome."
Charles
February 23, 2024
George
February 23, 2024
"Exactly what was meant to be."
Brian
February 14, 2024
"So professional throughout the process. Good communication and very well explained until the end of the process. The team is so patient and considerate. "
Pearlon
February 13, 2024
"So professional throughout the process. Good communication and very well explained until the end of the process. The team is so patient and considerate. "
Pearlon
February 7, 2024
"Mr. Brent has all the knowledge for all the questions/concerns i asked and response very quick. Thank you for all the help."
mark
February 2, 2024
"Working with Jeff was an amazing!
Jeff was always willing and able to get back to me as the buyers realtor immediately on my concerns and questions throughout the transaction. He was a pleasure to work super energetic and great customer service.! Look forward to working again with Jeff ."
Juliet
February 2, 2024
"As seamless as it could have been. Jeff's tenacity is unprecedented from being a bulldog to get my attention in the first place to the last minute detail prior to closing!
Thank You Jeff! I will refer to every Veteran I know Domestically! ๐น๐น๐น"
Lisa
February 1, 2024
"Great and professional could not had a better team "
Peter
February 1, 2024
"They have such wonderful service for veterans!! Thank you so much!! God bless immensely!!๐๐๐"
Etienne
January 24, 2024
"My experience was awesome, very painless, and right to the point agents were very courteous and everything floats smoothly. They told me everything I needed to have and provide it, and we closed on time outstanding teamwork."
William
January 12, 2024
"I had a great experience! This was my first time purchasing a home, and I wasnโt really sure how to go through the process. Michelle made it easy, walking me through the steps and even keeping in contact over the holidays to answer questions. For an exciting and stressful event as buying a house, Michelle took all of the stress out of it!"
Jon
January 11, 2024
"I had a great experience! This was my first time purchasing a home, and I wasnโt really sure how to go through the process. Michelle made it easy, walking me through the steps and even keeping in contact over the holidays to answer questions. For an exciting and stressful event as buying a house, Michelle took all of the stress out of it!"
Jon
January 11, 2024
"I had a great experience! This was my first time purchasing a home, and I wasnโt really sure how to go through the process. Michelle made it easy, walking me through the steps and even keeping in contact over the holidays to answer questions. For an exciting and stressful event as buying a house, Michelle took all of the stress out of it!"
Jon
January 2, 2024
"Working with her and Ian Holck was very good. They were very professional and helpful thru out the entire process. Any questions I had were answered in a timely manner. The entire process was smooth and quick. I will continue to work withem anytime. "
CLINT
December 23, 2023
"It was a long road, it took 11 months to close and they stuck with me."
Ken
December 17, 2023
"Katy Via was absolutely amazing to work with. She was extremely knowledgeable and thorough throughout the whole process. She gave us updates on everything and I felt like I was always in the loop. I couldn't recommend her enough! "
Courtney
December 1, 2023
"It was really good experience. Easy to work and great communication. Thanks! "
Guisseppe
November 29, 2023
"We were treated very well by Jeff through the whole process. He was always available to answer our questions. It was a great experience."
Carole
November 20, 2023
"Amber and Ian were both fantastic to work with. They were extremely helpful and easy to get a hold of. They made the home buying process a breeze with all their help. Iโm so grateful they were working our file! Thanks so much!"
Daniel
November 7, 2023
"Due to no fault of Jeff, the house was delayed several times and had to resend paperwork in by me and be redone by Jeff. House ended up costing me more than originally thought. Due to delays, ended up with a higher interest rate on the loan too."
Sharon
November 5, 2023
"Katy and her team were kind and helpful from the beginning! I think when an individual has difficulty, with stress and anxiety, this is the loan officer that should be contacted. Thank you Katy for your help and thank you for everyone you have introduced me to in this process. "
Michael
October 29, 2023
"Jenna assisted through several obstacles but she resolved each issue and we clocked on time."
Curtis
October 26, 2023
"Amber saved us from another company that did not have our best interest at heart. Amber and her team were always professional, ready to help, and give very helpful suggestions.
We are so thankful for the integrity of your organization.
Thank you!!
"
Bernice
October 26, 2023
"We had the pleasure of having this young lady on our team for a year before we bought our home. She was pleasant, helpful and communicated with us every step of the way. Thank you Brandi and Amanda"
Froman
October 24, 2023
"Matt and Savannah made the entire loan process as easy for us to navigate. They were always very helpful and explained the entire process from beginning to the end. Thank you both very much! The Martins."
Kevin
October 23, 2023
"Thanks to Jenna we were able to get a great interest rate and a great deal on the purchase of our condo. She was very friendly and professional and helped us with all the documentation every step of the way! We had originally started with another company but Jenna came to the rescue and offered us a much better deal. Thank you Jenna for all you did for us and I will be sure to recommend you all! Eternally grateful, Chris and Michael Garcia"
Christina
October 21, 2023
"I really I'm thankful for the ones that guided me to make this DREAM GO TRUE I will let others know how you all can help a VETERANS THANK YOU SO MUCH "
William
October 20, 2023
"Amber Hatcher and Savannah Riddle were most professional, helpful, and friendliest people. If I had any questions, they were very knowledgeable and very understanding, especially if i had concerns. They were very forthcoming about the whole process.
They are undoubtedly a tremendous asset to anyone who has them to guide them through the process of buying a home. "
Donald
October 8, 2023
"From the first minute to closing the TEAM was phenomenal. Very kind, knowledgeable, cautious, just can't say enough. It was a VERY PLEASENT EXPERIENCE to have a team to work with."
Steven
October 3, 2023
"So easy to work with. The hole process was extremely fast and easy. Easy to get ahold of if I had any questions "
Russell
October 3, 2023
"So easy to work with. The hole process was extremely fast and easy. Easy to get ahold of if I had any questions "
Russell
October 2, 2023
"Katy and Justin were there through every step of the process. Katy was very knowledgeable and quick to respond with reliable easy to understand answers. Thank you for making this a pleasurable experience. "
Jeff
September 30, 2023
Dennis
September 29, 2023
Lester
September 22, 2023
"Jenna Johnston is outstanding to work with. She's a very good listener, and she has great patience. If I had to do this all over again, Jenna would definitely be my first choice, along with the rest of everyone at VeteransLoans.com, especially Savannah Riddles!
Thanks to everyone at VeteransLoans.com for helping my wife and me grab up the house of our dreams!"
Jeff
September 22, 2023
"Amber was very knowledgeable about the loan process. She kept me updated in a timely manner. The buyer's were very impressed with the help that she provided to them. "
Tina
September 20, 2023
"I have to say as a first time home buyer, and not really knowing the process, Brent and Ian went above and beyond helping us! This was a great experience, and I would highly recommend using this company. Brent and Ian as a team weโre fantastic! I cannot thank them enough for all they did to get us to the finish line!!
"
Holly
September 13, 2023
"I found my experience to be very pleasant and satisfactory. All of the questions and concerns I had were answered in a timely manner and thoroughly. The company reps were both professional and friendly, I would strongly recommend your company to anyone needing your services.
Randy Anderson"
randy
September 12, 2023
"Brent walked me through the loan process with ease and simple understanding of what he needed, he was polite and professional as well when he passed me to the rest of the process it was all done well and quickly. Thank you!"
louis
September 9, 2023
"Brittney Bailey and everyone else involved in getting me my mortgage was VERY knowledgeable and helpful
I would like to thank everyone involved "
Sean
September 8, 2023
"Thank you very much. You and your team were a great help through this process and made it relatively painless. I will definitely be recommending you in the future. "
JOSEPH
August 31, 2023
DENNIS
August 30, 2023
"Brent really did his best getting me to switch over to him when I was knee deep into another lender. I decided to give him a chance and boy am I glad that I did. Working with Brent and his team was quick, easy, and took a lot of stress off of me. I cannot wait to work with him again in the future if need be! "
Cara
August 30, 2023
"Our experience was absolutely amazing! Jeff was so friendly and full of information. The communication was amazing!! Jeff answered all of our questions and call backs within minutes!! This experience was by far the best!!!
Thank you Jeff Bailey:)"
Alinda
August 30, 2023
"We had the pleasure of working with Erin and Amanda during our home buying process and they're so great! They made the process super easy and were very responsive as well. Erin responded on the weekend and any time of day I needed to bug her :) Both Erin and Amanda were very kind and I'd recommend Veterans Loans to anyone because of them! 10/10"
Destiney
August 27, 2023
"Adam has a wealth of knowledge and experience. This is the second home he has helped me and my family purchase. Adam and Ian and his team made the experience an absolute pleasure. They all give straight forward honest advise and work the process just as fast as you are willing to work as a consumer. I would recommend them to anybody without hesitation. Thank you all for helping my family find our swcond home!"
Anthony
August 24, 2023
"In the beginingI wasn't sure I could qualify for a VA loan, according to other brokers, but after speaking with Amber, she started telling me that if I really wanted to get a better credit score, then I had to do some things that NO OTHER broker had told me. After listening to her and applying the work she told me that would help build my score, within a month or so, of I had achieved my goal, and that would never had happen unless, she what a real desire for her clients, I wish I could give her double 5 STARSโโโโโ Because she is a perfect diamond is this messed up world we live in. So,
"THANK YOU AMBER
HATCHER"
Byron Keith Fite
CLIENT
"
Byron
August 23, 2023
"Jeff went over and above getting the loan taken care of. Between Jeff and Crystal Negron my realtor helped me more than I could of dreamed possible. When things do not look good for getting the job done they found away. God put this team together and I will always be grateful. May God bless this team.
Kent Stott"
Kent
August 22, 2023
"Very helpful, I was denied by 12 other lenders because of my work. I got a call from Brandi saying she could help but I was skeptical because all others had failed. Not only did she get me the loan amount I wanted it was a pleasure working with her team. Her assistant Amanda can get anything done amazing team"
Ari
August 16, 2023
"I can't tell you how HAPPY I am with Amber!! She funded our loan and made everything so easy! The DocuSigns she sent were explained in full! I had every confidence in each action she took for our loan!
Amber is pleasant and kind! She went the EXTRA mile to make sure we were happy and informed! I would recommend her to anyone seeking a loan! The kind of diligent customer service she offers, blankets you throughout the process and is very hard to find!
Amber I am more than grateful for your service in making our dreams come true! You've been stellar in every way imaginable!
10 stars!!"
Brian
August 10, 2023
"Great communication throughout the process from Katy. She made everything clear and easy to understand as a first time homebuyer."
Hunter
August 7, 2023
"I refinanced my current home, to obtain funds to pay off some bills and get repairs done in my current home. Ms. Amber Hatcher and Ms. Camille were instrumental in obtaining the funds. Both ladies ensured I was kept abreast of every event requiring my immediate attention. I'm very happy with my results and will definitely recommend this company to my friends and family."
Mary
August 5, 2023
"I was sent 2 angels, Erin Kramer received the ball, my 1st point of contact & she threw it to Amanda Clark & through Veterans Loans it was A Touchdown Superbowl Win!!
Iโm ready for football. Seriously Erin has a professional phenomenal way of using all the right words to put your nerves to rest. They both was reachable & was more than happy to answer any questions. I highly recommend VeteransLoans! Please request Erin Kramer The Best Quarterback that knows her team players! Iโm truly grateful being a Disabled Veteran & my 1st time experience being A Homeowner. "
Cynthia
August 3, 2023
"Michael and his team were outstanding in working with us. We went through many houses before we found the perfect house. We were guided every step of the way. Keep up the good work, veterans need you, and I am grateful you helped Sally and me."
Gene
August 2, 2023
"Me and Kristen just wanted to take a moment say thank you so much for everything you've done over the last 8 months. We have been saving and waiting for 2 years for the right home and this was it and we couldn't be more pleased with how everything went. We believe that God used each of you to make the home we will hopefully spend many happy years growing our family a reality.
The process was smooth, we were updated on every step of the way, and even when I was probably too aggressive, you were patient with me and answered all my questions. Kristen and I couldn't have asked for a better situation to build a home in and we are truly grateful for everything that you did."
Clint
July 30, 2023
"My loan officer, Amber Hatcher, was phenomenal. Her teammate, Amanda Clark, was exceptional as well. I highly recommend this team. I couldnโt be more pleased with the service provided. "
Jennifer
July 28, 2023
"My experience with Brent and Ian was outstanding. Very professional, always on top of what was happening and kept me informed about my loan. I would definitely use them again and recommend them to family and friends."
Pamela
July 28, 2023
"I could not be more pleased with my experience working with Brent and Ian. From start to finish, they were both exceptionally knowledgeable, professional, and quick to respond. They took the time to answer all my questions and went above and beyond to make the loan process as smooth and stress free as possible. They worked directly with my realtor to ensure there were no issues and kept me informed at each step of the process. Overall, Brent and Ian were excellent and I highly recommend them to anyone looking for loan services."
Pat
July 27, 2023
"An outstanding services by Brittney, she made the whole process to be easy and smooth. Her support, quick response, and communication skills during the process is fantastic. Thank you!!!"
Wale
July 20, 2023
"Working with Brent and Ian for a debt consolidation refinance was the easiest and quickest refinance ever. They provided thorough explanation of the process and the information needed. They were quick at responding to any questions I had. The whole process only took about 10 business days. I will definitely work with them again!"
Kelly
July 19, 2023
"I had an awesome experience with VeteransLoans especially with Jenna Johnston as my loan officer. She was always quick to respond to questions I had. Jenna and her team interacted with me constantly even when she was out of the office. I appreciated her and the team's dedication and professionalism."
Robert
July 12, 2023
"My experience with Brandi Reynolds and her team to include Amanda Clark was in a word, phenomenal! I and my daughter felt completely like family throughout this entire process. Amanda Clark was such a great help and as for Brandi Reynolds, by all means CLONE her and I guarantee this lending company will be the best in the world. Seriously Brandi Reynolds has been instrumental and comforting she made me feel at ease during this stressful time. Overall they both were outstanding, professional, kind, considerate, and provided me with everything I requested in a timely and courteous manner. Hands down best service I ever received. "
John
July 9, 2023
"Knowledgeable, thorough, and personable. Was a total pleasure working with them . Third home I have purchased in my life and definitely the best experience. Jenna and Harry took care of everything. If the sellers lawyer had been any good we would have closed in 30 days instead of 50. Highly recommend this company.
"
LANGSTON
July 7, 2023
"It was a pleasure working with Amber and Camille. Their communication and work ethics were amazing and made things easy to get to the closing table. "
Lisa
June 20, 2023
"My experience with amber and Camille have been great. They was always there no matter what time whenever I needed them. They were always on top of everything. Whenever I asked they got me an answer right then and there. I would truly recommend them to anyone thatโs looking to buy a home. Also Dawn the realtor that amber works with us amazing also. Together I would definitely say I 100% recommend to anyone. "
Tiffany
June 16, 2023
"Thank you, Brent and Ian, for your help on refinancing my home for the second time. The process was easy because of your knowledge and was stress free. ... I will for sure come back and have you help me out in the future. YOU GUYS ARE THE BEST! and THANK YOU VETERANS' LOANS!"
Richard
June 16, 2023
"Wow , guys if you're lucky enough to get Katie Via as your loan officer I can assure you that you are getting the best. She explained everything, told me what to expect, and what to look out for. She partnered me with a realtor whom was perfect for us . She offered word's of encouragement when a couple of sellers went with other offers . Her word alone kept me focused. We closed on a home better than the ones we lost out on . This lady is the best there is ."
Sam
June 9, 2023
Cynthia
June 4, 2023
"EXCELLENT SERVICE AND CLOSING
------PLEASE READ------
Now that I have gotten your attention, please read this short, heroic story of a lender and a veteran.
On a beautiful Friday morning, less than 16 business days from closing, I learned that my current lender was trying to pull the wool over my eyes. As I desperately searched the internet for help, I stumbled across Katy Via. In less than 1hr, Katy was able to get up to speed and reconfigure every number and every angle to help my family secure our dream home. From that point on, Katy, I, and Justin Doisy ("the numbers guy" as we called him) worked effectively, efficiently, and cohesively to get the job done. Katy took the lead, for several days, to fix the mess the previous lender had put us in. Katy answered every question I or my family had with no hesitation (day/night/weekends). Katy demonstrated much resilience in the face of perseverance, as the previous lender was not thrilled to be transferring the case over. Katy and her team, remarkably, did not let any of their crap get in the way of transferring the documents and finances they had obtained. We are now a mere 7-8 business days away from closing. At this point, Justin was introduced into the picture and was nothing short of what Katy had promised. How Justin can calculate numbers and develop opportunities blew us away, not to mention Justin has exceptional interpersonal and customer service skills.
In conclusion, Katy, Justin, and the entire organization are superstars. There is much more to this story, but to keep this submission "family-friendly," I want you all to know that Katy and Justin would not let this other lender or any of their counterparts ruin my family's dream of buying our first home. The R Family would like to publically thank Katy, Justin, and the entire organization for closing the deal in 12 short business days and ensuring that we were given the best rate (given the economy), treated with respect, and shown that veterans have a safe place in the world with Mid-Continent Funding Inc. DBA Veteransloans.com. We plan on aligning Katy, Justin, and their teams with all of our family and friends in the future. I am sure other fantastic individuals are in the organization, but I highly suggest asking for the dynamic duo! Their trust in each other, cohesion, and work ethics are unmatched, and we wish them and all veterans the best of luck with their home purchases!
Katy and Justin, we will meet again!
-The R Family
"
The R Family
May 27, 2023
"Going into this experience my wife and I were extremely nervous. We were 1st time home buyers and didn't know where to start. That's when we first talked to Michael. He answered all of our questions and was always a phone call away when we needed to ask another. We never expected the approval process and the closing to go so easy! He made sure all of our paperwork was in order and guided us through each and every step. We would also like to thank Abigail and Sarah who assisted us in the closing process! There isn't enough time to thank VeteransLoans.com for all of their assistance in the home buying process. I would highly recommend them to anyone buying a home! THANKS!!"
James
May 22, 2023
"Great experience.... Our loan officer, Ken Haslip, professional, courteous, well informed "hands on" keep us in the loop step, by step to closing. Ken offered different loan plans and suggestions to meet our needs. Always available even during his vacation. Very encouraging and patient. Highly recommended!!!
"
Walter
May 12, 2023
"I would like to take the time to acknowledge the outstanding assistance that we received from Ian Holck. We would not be in our home if it was not for the patients and attention to detail that Ian showed during the whole home buying process. My wife and I were homeless and desperately seeking a place to call our own. We submitted our loan paperwork to your company and the moment that Ian got involved our stress level decreased drastically. He took the time to always answer our questions and ensured we understood the process at every step. At one point we thought we had lost the home but in a matter of a day he was able to turn the whole thing around and we were approved for our home. Ian is a shining example of what good customer service is and would recommend him to anyone that we meet as the person to talk to when getting a home loan. Thank you Ian and god bless from the Johnsonโs."
Robert
May 11, 2023
"Had the absolutely best experience getting our loan with Brent Martin & Ian Holck. They were very professional, kept us informed at all times and just made the process so easy & painless. I would highly recommend them for anyone looking for a loan!"
Anni
May 9, 2023
"my first inquiry with Brandi was very informative. She was friendly, patient as I asked a lot of questions, understood I was looking for the best rates and service. After talking to other VA loan companies, I came back to Brandi who gave me the best rates. She then had Amanda take over the processing of the loan. Amanda was just a nice and patient as Brandi. I felt I had gained new friends. They both continued to work on the loan and guide me to escrow. I like me new home and thank them for getting me a great loan. ๐ Carolyn "
Carolyn
May 4, 2023
"Brent and Ian were all over the loan process. They stayed in constant contact with our realtor and ourselves. They made getting our home easy as possible. "
John
May 3, 2023
"Brandi, Ian and Team worked FAST with V.A. and Underwriting.
Brandi SWORE VeteransUnited were LYING and SHE could drop 1.5%.
She was able to drop 2% INSTEAD!!!
Some how Brandi convinced Seller to take a $36,000 LOSS on Home Purchase.
VeteransLoans.com saved me $2,100 Closing Costs, and $3,970 "Cash at Close".
Team worked with Seller/V.A. and Blessed me with a Sellers Credit of $10,000 at Closing.
Dropped 2% (7.250% to 5.250%)...
Saving me $600/Month or $216,000/30Y
BEST DECISION [VeteransLoans.com]
I've made and been apart of!"
Jacob
May 3, 2023
"Katy and Justin were phenomenal with helping me on my refi. I would recommend them to anyone wanting to do VA financing!"
Matthew
May 2, 2023
"Both Brandi and Amanda were AWESOME. Well done ladies.... well done!"
David
May 1, 2023
"When I got approved for the loan, Jeff reached out to me very quickly and answered all of the questions I had as a new homeowner. He was very patient with explaining the process and the requirements for it by providing adequate information. He was available through email and text message and answered my questions in a timely manner. And even if the schedule didnโt permit, he offered a different solution and let me know when an other time would be available which gave me a lot of ease because I was eager to get the ball rolling. He also had another agent named Amanda that assisted my family in the homebuying process she followed up to make sure that we had no issues. And overall my experience has been about 9 to 10 months and Iโm very happy with the team that I got and how resourceful and helpful theyโve been. "
Ariel
April 30, 2023
"Our experience with Veterans Loans was 100% fantastic from start to finish. Brent is super knowledgeable and highly professional. He was on top of everything through the entire process, kept us informed and was always available for questions. We were also very happy with the rate we were able to get with him. Would recommend him highly to anyone looking for a loan!"
Annika
April 28, 2023
"My experience was outstanding and went exceptionally well thanks to Brandi and Amanda. Brandi is a total rockstar! Not only is she beautiful, she knows her shit, sheโs smart, sheโs a professional, sheโs confident, the total package and weโve never met, lol. I know this from her being The Boss Loan Officer that she is. I felt like i was in great hands at all times. Amanda also made this happen, also a cutie. Her attention to detail, phone calls and emails kept me in the loop. , very professional and kind. Overall very pleased with the experience, no complaints, great customer service and support."
Tonia
April 28, 2023
"Katy and the team at Veteranโs Loans are amazing to work with! They are always on top of things to get the clients to close as quickly as possible. I look forward to working many more deals with Katy and her team! "
Brandy
April 27, 2023
"Katy and the team at Veteranโs Loans are amazing to work with! They are always on top of things to get the clients to close as quickly as possible. I look forward to working many more deals with Katy and her team! "
Brandy
April 27, 2023
"Iโm a Realtor in Hampton Roads Virginia where we have a large military presence. I have worked with Katy and Justin helping several families PCS into the area. They are both extremely knowledgeable, always available to answer questions and go above and beyond for their clients as well as the agents they are working with. If you are looking to purchase a home I highly recommend them. "
Amber
April 23, 2023
"After losing my wife in December, and having her youngest son that has ms that has lived with us for many years to take care of, I was at a complete loss as to what I was going to do about having a roof over our heads. I applied for a veterans loan and was immediately contacted by Amber Hatcher. I was pre-qualified very quickly and was in constant contact with Amber and Camille Johnston throughout the whole process. Both were very helpful and always kept in touch with me through phone calls, emails, and texts. Both would even talk to me on weekends whenever I had questions, and I had a lot of them, with this being my first home purchase. I can not even begin to describe what their help has meant to me during this process. Now, because of Amber and Camille, I am now a home owner as of 4/21/23, and it is because I took advantage of my veteran status and applied. I have been telling all my fellow vet friends that if they ever want to buy a home, give these people a call because they are awesome in what they do and how they treat veterans like myself. They care and were willing to do everything in their power to get me where I am right now...in my very own house. Thank you Amber and Camille for your help in making my dream come true!!!"
Robert
April 19, 2023
"This was the first time using the VA for refinancing. Ken was a pleasure to work with.He was always reachable no matter what time or day! He walked me through everything. Thank you again Ken. You deserve a raise!!"
Mary
April 19, 2023
"Very Very satisfied with the home we purchased. Yโall was very helpful and patient. First time purchasing a home you guys made the process easy for us. Thank you all for this great experience we would definitely refer peopleโฆ"
Eric
April 19, 2023
"Erin and Amanda are the best they kept informed every step of the way and it took less than 30 days "
Jeff
April 18, 2023
"Communication was ok but they got the job done and got me my first home! "
Gary
April 17, 2023
"The loan officer Ms Jenna Johnston was was so helpful and patient with me during our call. She went above and beyond to answer all my questions as well as give the best information available to help me in understanding the process. Iโm now hoping to purchase my first home because of her sheโs indeed an asset her company. "
Kenneth
April 17, 2023
"We had been with another lender but they failed on all fronts!!!! We contacted Jenna and her team, the experience we had was FAR SUPERIOR to the previous lender who has NEVER contacted us about anything!!!! This organization Should be used by every VETERAN!!!!"
Richard
April 16, 2023
"We had been with another lender but they failed on all fronts!!!! We contacted Jenna and her team, the experience we had was FAR SUPERIOR to the previous lender who has NEVER contacted us about anything!!!! This organization Should be used by every VETERAN!!!!"
Richard
April 16, 2023
"I met Brandi , by phone, first. She was so friendly and answered all my questions. She got me signed up to begin the process of obtaining my loan knowing I was also checking with other VA loan companies. She kept me posted on the progress of papers , explaining what each was for. Never got testy with All my questions. Did not pressure me to chose veterans loans over other VA loan companies, Then she Introduced Amber and Amber was just as nice as Brandi. Again, did not get impatient with all my questions. "
Carolyn
April 13, 2023
"I could not have been more pleased with the very personal and respectful service I have received on behalf of my Son who is disabled and at the time hospitalized in a VA Medical Facility during this entire process. I needed to find, financing, close ASAP in less than 30 days before his discharge. AND THEY DID IT WITH TIME TO SPARE! This was an amazing feat with Devine Intervention....From day one Amber Hatcher preapproved my Son VA loan then connected me with a realtor Dawn Whaley in the city and state we requested. Within minutes I had received more than a dozen listings that "all" fit my wish list and it was on from there, a smooth roller-coaster ride all uphill. In a couple of days I had my choice with the great help of my daughter-in-law. Dawn was always available answering all questions explaining minute details of pros and cons leaving out nothing, very patient, efficient, pleasant and easy to talk to. Then on to Camille Johnston to move in for the kill: offer, inspection, concessions, repairs, follow-up, commitments, etc she pushed everything ahead on track with my time-line. Then, connected me to Deanna at the Title company and Latisha came into my home in another state to do closing. They were very very efficient and great to work with at this title company. All of these magnificent women and associates of Veteran Loans were absolutely amazing so easy to talk to and work with. Considered, knowledgeable, informative, resourceful, efficient, always follow through and extremely pleasant to work with just like a best friend or family. I could go on and on using many more adjectives Webster has to offer to describe how blessed and highly favored by God to align me with His very best....My prayers are with you always and have referred a relative who will be calling you soon. My Son was so elated when the hospital arranged for him to see the property before closing. He fell in love with it and wanted me to thank you all. Thank you thank you Love Barbara Riddick and Toussaint Lewis "
BARBARA
April 8, 2023
"I was very hesitant at first to talk with a loan officer that wasn't local, that I could meet face-to-face. My wife had to urge me twice to connect with Brent. Once I did, it became clear to me very quickly that this was a no pressure conversation. Once we got started, both Brent and Ian were extremely easy to talk with during our process. I maintained contact with them throughout the process and I was always rewarded with kindness, professional ethic and attitude, and in the end, one of the most satisfying experiences I have yet to experience with financing, VA, or anything having to do with funding. I would recommend these people to family and close friends with no fear of contradiction. Well done VeteransLoans.com!"
Dan
April 7, 2023
"OMG, Whst can I say. Jeremy and Justin were out of this world. They bent over backwards gor me. Without these guys I'd still be waiting.
Thank you for all you did.
Joel"
Joel
April 5, 2023
"Was very satisfied with the way they provided excellent customer service and support. Would highly recommend fellow Veterans to use their services."
Tracy
April 5, 2023
"First of all, this company saved me $8K in costs for the interest rate I desired. They also let me be very involved in the bottom line cash to close decision. I appreciate the extra mile from Amber and Camille, the two people who successfully put the package together to be approved by underwriting. I would recommend Mid-Continent Funding for everyone."
Thomas
March 31, 2023
"Working with VeteransLoans.com was a great experience! Katy and Justin made buying our first home easier then I could have ever imagined!!! They kept us in the loop of everything and answered every question and concern with professionalism. When it is time for our next home, we will absolutely use them again! Thanks for everything!!!"
Matt
March 22, 2023
"Thank you so much Jenna for your patience, kindness, and continuing encouragement through this process. If it wasn't for your beautiful spirit, I would not have done it. Both you and Harry have helped me a lot and made this process stress free. Again, thank you!"
Monica
March 22, 2023
"My wife and I first reached out to Jeff to get prequalified to purchase a home. After talking to him, we realized that we qualified for thousands more than we originally thought. We took advantage of a FHA home loan with a very low down payment. Jeff and his team were very clear and easy to work with! No issues whatsoever and they had our loan clear to close days before our closing deadline. Our closing costs even came in less than expected and there were no surprises at the end. While at the closing table, the closing agent asked us how we received such a great interest rate! I have and will refer Jeff and his company to anyone and everyone I know that is looking for a lender! Thank you Jeff, Shelby, Harry, Matt, Kelsey and everyone involved in preparing our loan, you made my family extremely happy and we are very grateful for you all! "
Mark
March 21, 2023
"Both Amber and Harry were amazing through our home buying process. This is our second time using them for both buying a home and refinancing. We will continue to use them in the future."
Angelica
March 17, 2023
"Veterans Loans is definitely a company you can trust. Brent is thorough and very knowledgeable. I loved working with Brent. He makes the buying process seamless. The team is very responsive and always follows up. They take care of you from the start to close. "
Sherlander
March 15, 2023
"My experience with Katy was amazing she helped me get my family a home Iโm a process that took almost two years but she was there the whole way."
Duane
March 9, 2023
"Very professional, knowledgeable, friendly. Answered all inquiries promptly and accurately. Could not have asked for better assistance."
Glen
March 8, 2023
"Michelle was absolutely amazing to work with. She stuck with me while searching for a perfect home across multiple states for over TWO years. She checked in with me and provided answers for any and every question I came up with. She also helped me seek a competitive interest rate. I highly recommend Michelle as your point of contact!! "
Alestra
March 8, 2023
"Very professional, knowledgeable, friendly. Answered all inquiries promptly and accurately. Could not have asked for better assistance."
Glen
March 5, 2023
"This is the second house that Iโve purchased working with Erin Kramer and she could not have made the process any easier. She is always available anytime you need her. She is very convenient when it comes to e documents. And has become a part of our family. She gets as excited as we do when we find a wonderful home and celebrates with us at closing. Sheโs done so both times. "
Edward
March 2, 2023
"Amazing... My Loan Officer was truly a God send!!! I can't say that enough about her, and my experience with your company. So many times, spouses of service personnel do not know what to do about a lot of financial, and business processes. Michelle was so patient... She has the patience of Job. My loan process was smooth, and I appreciate all that she did to help me obtain my loan in a timely manner. I even learned some computer skills during the process. It was a blessing that day that I got Michelle Huff on the phone. Thank you all for everything. Thank you so much Michelle. Sincerely Ms. Millie "
Millie
March 2, 2023
"My experience with Veteransloans.com was pleasant. They worked with me every step of the way and ensured I was able to purchase my house. Thankful for all the help!"
Michael
March 1, 2023
"We have bought 7 homes over the years and just purchased our last. Brent Martin made this final experience very easy. He worked hard to to get the account and kept the entire process very easy. Times are rough and money is tight โฆ save yourself the time and aggravation โฆ contact Brent because he will make sure that everything comes together for you! You will not regret it!"
Ryann
March 1, 2023
"She made it very easy for a first time homebuyer "
Kevin
February 28, 2023
"We arenโt veterans and our conventional purchase was so smooth and easy, and they made sure we got the best deal possible. Would recommend them to anyone looking to buy their first home! They make sure to provide the best service to anyone and everyone!"
Sierra
February 28, 2023
"We arenโt veterans and our conventional purchase was so smooth and easy, and they made sure we got the best deal possible. Would recommend them to anyone looking to buy their first home! They make sure to provide the best service to anyone and everyone!"
Sierra
February 21, 2023
"This was my first home buying experience and boy was I scared and nervous. I was also very skeptical that this would be the best route to getting a home. My agent was Ken Helsip and he was fantastic. Everthing was made easy and he was always there to offer a hand and keep me confident. Today I own my very first home. I used my VA benefits to get it and none of it would have been possible with out the team at Veteranloans.com. Thank you Veteranloans.com and thank you Ken for all the hard work and help.
Steven Corrigan"
Steven
February 20, 2023
"My wife and I were thoroughly impressed and thankful for the work Jeff + Harry did for us. They were more than accommodating and patient to our situation and remained professional, responsive and informative the whole process. I hope to stay in the beautiful house they helped us purchase for a long time, but if I need to I will definitely be using Jeff's expertise again! Thank you guys for your help, we love our new home!
-Joe +Hailey"
Joseph
February 19, 2023
"Excellent from start to finish, close in 35 days from offer to ownership. was fantastic to work with. Recommend Veterans Loans to all Military Families "
Randy
February 17, 2023
"Great people to work with. "
Robert
February 7, 2023
Quintin
February 1, 2023
"Working with veteran loans.com was one of the easiest and stress free home buying experience Iโve had. Jenna Johnston and Amanda Clark were super amazing. They kept me informed EVERY step in the process. I literally started the process and closed within 30 days. I highly recommend any veteran that is looking to purchase a home to use www.veteransloans.com "
Roszetta
January 25, 2023
"Katy and her husband were great! I felt well taken care of, and it felt like they cared about me personally and wanted the best for me! Thank you!"
Natanyah
January 23, 2023
"From start to finish everything went smoothly all documents were done in a timely and professional manner the whole process took only 22 days in December five days before Xmas.
We just wanted to say thank you."
Freddie
January 13, 2023
"What an awesome staff!! Mrs.Erin was amazing she went over and beyond to help my husband and I find our dream house, on a very sort time frame. Most people don't want the hassle of the VA home loans, but it was effortless and extremely satisfying know I had a loan officer that really had my best interest at heart!!"
Yahoma
January 13, 2023
"Ken Haislip was absolutely outstanding and knowledgeable. Definitely took a lot of time with my loan requirements. Although I finally had to surrender the loan due to my spouse not compliant with forwarding this loan application. Ken was extremely understanding and friendly. I highly recommend Ken to anyone who wants to apply for a loan through him! "
Kris
January 13, 2023
"Thank you. You were with us every step of the way like you said you would be. I would gladly recommend you to anyone who needs this type of assistance. I, Stephen Greer, thank you very, very much."
Stephen
January 13, 2023
"Excellent customer service and excellent staff. I am very happy with my loan officer and her staff helping me with my loan application and didnโt take long for me to get my loan approved. I will recommend this loan officer and her staff to anyone who wants help to get a loan. Thank you."
Matthew
January 12, 2023
"Jeff and Harry make a great pair. If one didn't know something that I wasn't sure of the other one did.
Thank you both for outstanding service.
MCPO CARL T AARON USCG RETIRED"
Carl
January 12, 2023
"It was my first time buying a home and I had a lot of questions. We spent about 2 hours on the phone while he patiently and swiftly answered in a way I could understand. Once I decided I wanted this to be the company to loan through the process only took another 15 mins. I found an amazing house the next week and every single time I had a question or if I felt like I was out of the loop I could text and have an answer in minutes. Now I own that amazing house! This was an amazing experience for me and I will definitely be coming back for my next home buying experience."
Christian
December 23, 2022
"I cannot rave enough about how efficiently Brandee and Ian handled this home purchase.
Every step of the way they were there to let me know what was needed and acknowledged what was provided with no issues at all during the process.
I will definitely consider using this company in the future for refinance or purchase without hesitation!"
Renรฉe
December 22, 2022
"Very good. We had issues with our mortgage. Had to wait like 7 months for it to clear up. Within 2 to 3 weeks we had our refi. Amanda Clark was super with her services,and keeping in contact."
Jeff
December 16, 2022
"Company very thorough and very easy to work with. Very nice people to work with. Would recommend them to anyone."
Donna
December 13, 2022
"They were very helpful through the whole process, and was willing to explain any questions I had."
Evelyn
December 3, 2022
"I cannot say enough about Brandi. She was very efficient and excellent to work with. I would definitely refer friends and associates to her."
John
December 2, 2022
"Thank you for everything I appreciate both you and Camille and you guys did a wonderful job."
Hussein
December 2, 2022
"The VA Loan process was not pleasant. I heard that the requirements were loser than other loans but Jenna and Amanda were very helpful "
Charles
November 9, 2022
"Wonderful buying experience. Would highly recommend "
Brandon
November 8, 2022
"Very helpful in answering all questions and checking in through out the entire process. Thanks!"
Shady
November 2, 2022
"What a great experience it was working with VeteransLoans.com. Buying a house is no easy task; but from day one they were there guiding throughout the entire process. They were friendly, patient, and very accommodating. I am so thankful and enjoying my new home.
"
Sherill
November 1, 2022
"Katy V, Zach V and Justin D, made our first time buying experience so comfortable and easy. My husband and I are first time buyers and weโre extremely nervous about the entire process. Each person on our team had a part to play in our home buying experience. I could not have ask for a better crew to guide us through this process. They made it their business to make sure we understood every aspect of our commitment/loan. Being on this side of the table (buyer) it was very easy to become overwhelmed with all the lingo and documents but they always made sure we were secure with our understanding every step of the way no matter the Scenario. I never had ask a question twice. They were and still are ALWAYS available for questions, comments and reassurance through call/text/ and or email. First time buyers should always have the type of support we received during and after our buying experience. Kimberly Haumschild "
Kimberly
November 1, 2022
"Katy V, Zach V and Justin D, made our first time buying experience so comfortable and easy. My husband and I are first time buyers and weโre extremely nervous about the entire process. Each person on our team had a part to play in our home buying experience. I could not have ask for a better crew to guide us through this process. They made it their business to make sure we understood every aspect of our commitment/loan. Being on this side of the table (buyer) it was very easy to become overwhelmed with all the lingo and documents but they always made sure we were secure with our understanding every step of the way no matter the Scenario. I never had ask a question twice. They were and still are ALWAYS available for questions, comments and reassurance through call/text/ and or email. First time buyers should always have the type of support we received during and after our buying experience. Kimberly Haumschild "
Kimberly
November 1, 2022
"You guys are THE best! We're so grateful to have been able to work with you all. You made this process so smooth, and you've made it feel like you've been with us the whole time, not just the past few weeks. Thank you all so very much!! "
Amber
October 29, 2022
"This was my first home purchase. I can say it was very rough at first but Ms Brandee was very patient with me and made sure everything was laid out for me to get it done. I really appreciate the VA team that helped me with this purchase. Thanks"
Sinclear
October 27, 2022
"Brent has been very helpful and patient through the process with me. He was able to answer all of my questions and give sound advice. With the market being what it has been it has been a long road with a lot of offers.
Ian also has been great. Very respectful, courteous and professional. "
Sara
October 25, 2022
Phyllis
October 11, 2022
"Amanda and Keeley were big help thank you for the hard work :) "
Naoufel
October 7, 2022
"I can not begin to thank both Erin and Savannah for all their help in knowledge in helping me purchase my first home in Naples FL. They were ALWAYS available to answer my many many questions and always made me feel like I was the only client they were working with (I know otherwise). I would strongly suggest any former or activate military personal looking at buying a home to reach out to them for assistance. On a scale of 1-10, both Erin and Savannah are a 12!!!!"
James
October 6, 2022
"They were amazing! 100% recommend. Brent had a positive attitude everytime I got in contact with him and he made sure that I was up to speed on what I needed to get done and by when! "
Gerardine
October 5, 2022
Shirley
October 3, 2022
"Ms. Brandee. Thank you for being so helpful during the whole process, You were fantastic. You make the lending process easy and simple. Thank you for being very responsive. You are the best. "
Ashley
October 3, 2022
"Keeley was outstanding from day one , itโs my first home purchase and didnโt know much she explained everything and answered every question I had in a very professional way , thank you again for all ur hard work Keeley :) "
Naoufel
October 2, 2022
"I recently closed house purchase with this company. Originally, I was working with UV(United Veterans). I chose UV because I thought bigger company would offer me a good interest with good service. While my mortgage application was on underwriting with them, the loan officer stopped answering me. It was hard to reach out to them. At that time, I thought their interest rate was a bit ridiculous and service was horrible. So I had reached out to Va Loans. At first time, I doubted this company because this was a bit smaller than UV. However, Va Loans gave me an awesome experience. Especially, my loan officer AMBER gave me much lower interest and answered me any question that I gave her. Because of her professionalism, I could trust this company. My english is not that perfect, so sometime It takes time to make me understand. But she always helped me to understand every mortgage process and tried to get me the lowest interest in the market.
If anyone around me is looking mortgage, I will definitely recommend Va Loans and Amber. Also, I will use this company again when I need refinance.
Thanks for your awesome service."
Deokgwan
September 30, 2022
"Michelle Huff was wonderful to work with. She was so calm and collected throughout the loan process. "
Richard
September 29, 2022
"Katy was fantastic through the entire home buying process. She took the time to explain everything to me and was always quick to follow up any time I had a question. Everyone at Veterans Loans that I dealt with was great and made the experience of purchasing my first home quick and easy. "
Brett
September 29, 2022
"My loan officer was both Katy and Paula whom did a noteworthy job inspite off obstacles thrown in the way they were both there to walk it through they never got frustrated and were so calm. Again a noteworthy and a relaxing experience. I recommend them highly to others "
Dan
September 28, 2022
"Amber was a fantastic partner throughout our journey and her support was critical to helping us successfully close in under 4 weeks. She was organized, responsive, and always helpfully replied to our questions with both patience and expertise. Thanks Amber!"
Brian
September 28, 2022
"Ms Hatcher
Was very very helpful she helped me and daughter with the loan she kept me updated on everything about process.
We are very grateful and thankful for everything. We give her 10 stars."
Allen
September 12, 2022
"This is my second time using Karen and Paula. they both go the extra mile to insure that a veteran is given the best possible loan. they handle everything in a professional manner and if rates drop, they are the first to contact you for servicing your VA loan. Everything is done seamlessly. i hope other veterans see this and take advantage of their remarkable skills, they truly like veterans and it shows in the manner in which they go the extra mile. Thank you everything and I'll continue to use their services, Retired MSG Joe Whaley"
Joseph
September 10, 2022
"I am truly amazed by the high level of service received by Amber and her crew during refinancing of our home through the VA. Their continued guidance and professionalism gave my wife and I a since of peace throughout the application process. Thank you Amber, Harry, and others for your dedication and passion!!! We felt like family members, rather than just clients! "
Leon
September 9, 2022
"The experience was excellent and everything went smoothly."
Johnnie
September 8, 2022
"It was great working with Amber. She was very courteous, polite, and kept me well informed on what i had to do and what she did on her end. I will continue to worth your company and especially with Amber!! "
CLINT
September 8, 2022
"Keeley Duncan was absolutely great! She helped me get everything i needed to get through the VA process. There were a lot of obstacles we had to overcome, but she stuck it out and helped me get my new home. 100% recommend her.
"
Lowell
September 6, 2022
"Amber, Harry and Michael were phenomenal! Professional, courteous, friendly and extremely knowledgeable. This was my 1st homebuying experience and working with this team was a dream, They answered all my questions immediately, by email, text or phone. I felt like part of a team while searching for a home, through the underwriting process, all the way to closing!
Perfect experience."
Edward
August 30, 2022
"Karen and Paula were an amazing experience for such a smooth transaction. They were very knowledgeable, soothing and professional. They helped me throughout this complete process with the confidence I needed while conducting such a huge life purchase. I am extremely grateful and blessed to have them as the reps in which handled my loan. Thereโs no need for me to find anyone else throughout future endeavors concerning another purchase. Iโm completely hooked on them and the priceless service provided. For those that may read this trust me when I tell you this; this was by far the best treatment Iโve ever encountered! This was a blessing truly and Iโm forever gratefulโฆ.thanks a billion times over!"
Michael
August 29, 2022
"My experience with brandi was awesome and I would recommend her to anyone!"
Brittney
August 26, 2022
"I want to take the time to Thank Mid Continent Funding for taken on my Home VA Refinance loan. I was just inquiring about my VA Refinancing options and you took the wheel and steered me in the right direction. You were on point and kept up with every document that was needed before closing on my loan. A Special shot out for the professional services from Keeley from the beginning of this process! Also thanking Amanda for joining in to move the loan processing throughout the closeout. What a team! You guys did an Awesome job!!! I Recommend this company. "
Kathy
August 25, 2022
"It is time to acknowledge the great service your Company is doing in serving veterans, such as myself, trying to recover from service incurred injuries and years of catching up in civilian life.
A couple of months back, after trying to negotiate a mortgage loan unsuccessfully, an employee from the Department of Veterans Affairs suggested that I contact your Company. What a God's send! I called one late afternoon, and within an hour I was talking to you, and Mark. You guys and your Company made the loan happen, and two weeks later, at the beginning of July we moved into our new home in Annandale, VA.
All of the people we spoke too, had never seen a VA loan approved in two weeks, and a disabled veteran and his family moved into a new home. Your action, quality of service, and sincere desire to help, speaks a million, about the quality of service that your Company provides, as well as the desire to serve those that have served the country.
We very highly recommend your company to other veteran families, such as ours in need or service from a mortgage company.
"
Joseph
August 23, 2022
"Jeff Bailey and Harry Castilow made my experience wonderful! They both were very helpful and very patient with the whole process of my cash out refinance. Made the process very easy and trustworthy! Very professional! Iโd recommend this process to anyone!"
Derrick
August 23, 2022
"They are amazing at there job and helped so much and got it all done so fast and always kept in communication....thank yall"
Kaylyn
August 19, 2022
"Michelle Huff was absolutely amazing to work with. She worked with us on refinancing our home. She made this process fast, painless and great customer service. I would recommend using her for any of our lending needs! "
Jared
August 19, 2022
"Michelle is amazing, and a true asset to your company. Very little about this entire home buying/selling process went smoothly for us. Not to mention a horrible experience with our realtor (after we signed his contract of course). Michelle went above and beyond to answer any questions we had. She always made herself available for anything we needed, and graciously answered every little (and big) question I threw at her. She put her full effort to be everything we needed, especially since our realtor completely left us hanging for the last three weeks of the process. I also need to send a shout out to Paula Baker, as she was super kind with everything needed for the processing of our loan. Her job requires so many little pieces, and SO MANY DOCUMENTS lol. But she was always so patient and helpful on making sure everything got to its proper places. Because of Michelle and her team, we were able to narrowly navigate this absurd market we're living in and come out with a new home. I can honestly say that there is a good chance that this did not go through had it not been for her efforts and attention. She was the bright spot in what became a mini nightmare. Thank you so much for everyone's efforts that helped us secure this loan, and our new home. It will always be appreciated."
Jessica
August 16, 2022
"I didn't see Paula Baker's name so adding it here. I couldn't have asked for a better team to help me purchase this house. Michelle and Paula had to talk me off the edge but I'm glad they did. I knew I wanted this house when I saw it and they made it happen. Forever grateful."
Gerald
August 16, 2022
"I thought buying a house was goung to be a nightmare.
Karen and Paula had me approved and looking for a house in less than a week!
The process was very easy and smooth. My ONLY regret was that i had not called Vetrans Loans sooner!"
Jack
August 8, 2022
"Perseverance, ran into what seemed a lot of roadblocks, but they kept plugging away"
Mark
August 4, 2022
"Dynamic Duo! That pretty much says it all, Brent and Ian, they made our experience smooth and easy. They have earned our trust and we will be sure to spread the word about how pleased we are with the service that was given to us. "
Vincent
August 4, 2022
"keeley was on it from start to finish. She went out if her way to help us I would highly recommend keeley and her team"
jimmie
August 4, 2022
"High Vibrations! I'm so happy that I chose Veteran Loans to assist with refinancing my home! Brent Martin, Ian Holck and the rest of the team were so amazing. They answered all my many questions, returned all my phone calls, and kept me informed about every single step throughout the process! They understood my goals and worked diligently to close. I highly recommend using their services, you will NOT be disappointed. It's definitely business but feels a lot like family. Thank you, thank you, thank you."
Nicole
August 2, 2022
"Buying a house from a trust, local lawyers and the city court system is cumbersome at the least. I was so pleased that both Jenna Johnson and Amanda Clark kept in touch, handled the extra paperwork in this 5 month process. Even when just waiting on the court they contacted me to keep engaged and up to date. Once the court process was successful they were ready and quick to close the house. Impressive and appreciated "
Michael
August 2, 2022
"While I was not sure of the process, Zac made sure that I completely understood every step of the way. I wish I would have had his guidance when I was getting my loan the first time rather than a refi. I can't say enough about how comfortable I was while dealing with Zac. If I had any questions, he would make sure that they were answered fast and made sure I understood the answer rather than just hearing an answer. "
Christopher
August 1, 2022
"This is my story, will try and not make it long. I was homeless close to the end of 2016 due to a divorce, and had bad credit, 3 months I slept in my truck, fished for food and even sold the fish I caught. Someone told me VA could help. They did, was put in a mobile home. I was content and yet lonely, a year later I met my wife and stepson who is special needs. They moved in and we got married 2 years later, purchased 2 suvs and started working on our credit, and again we were content but missing something that was a home. When coronavirus hit we tried to get a home and was turned down. This year the mobile home park we lived in was sold, and they decided to raise the rent from $575 to $1100. I told my wife its time to look for a home if we going to pay $1100. I had no clue where to start. I google searched buying a home and Veteransloans.com came up. I filled out the info and received a email stating someone will contact me and not soon I recived the email Shelby called. She was our Angel, I was nervous because to me everything we care for in life depended on Shelby. She was very soft spoken and said we qualify for the VA loan and let me know she will be turning the info over to the loan officer. I asked her are you sure because we tried in 2020 and was turned down by another company she said yes everything looks good including your credit score we can move forward. That's when I received a email and call from Zach we was on the phone for a while lol and we have already talked about buying a home the rest was us man chatting. Now I normally don't talk alot to people I don't know but talking to Zach felt like I have known him for years. It did not take long we were preaprove the next day. I told my eife and we started searching, market was rough, houses on one day and off next. We felt we need more buying power I called Zach and we added another source of income. Found a home and was introduced to Ian. Now both these men was God sent. Ian was great he let us know what we needed when it was needed. Well the home did not pan out due to seller issuse well back to the drawing board. Found it, we let Zach know and it was on time to buy. Now mind you we were new at this, Zach and Ian made it so easy and simple yes we was worried a lot of times Zach let me know it will all work out al long as we do our part, him and his team will do the best they can on there side to make the closing date. This was by far the best experience I have ever had dealing with any company. It felt like I had a family within a family. Never did it feel like I was speaking to strangers. Just want to say we thank Shelby,Zach,Ian and those who we know working in the back ground to also make this happen.. Just know tears are running down my face. Words really can not express how much this has ment to us. THANKS AGAIN WE HAVE A HOME"
emmett
August 1, 2022
"Zac and Ian were both so good with communication and explaining everything to me since I was a first time buyer. They walked me through the process the whole time and I was never in the dark about any part of the process. They both got back to me within the day that I emailed them. So great to work with. 10 out of 10!!!! Great job guyโs!!!!"
Joseph
August 1, 2022
"Zach was wonderful, we were first time home buyers and he walked us through everything. Zach is very personable and has a wonderful character so he made it very easy for us to work with him as he worked with us. Zach is detailed and explains everything up front and doesn't mind doing what ever he can to help with the buying process. Zach takes the initiative in his job that most people don't and I would recommend him to everyone. Zach honestly became apart of our family with the amount of work and honesty he showed us. We could not have asked for anyone better. He knows his job and he does it fabulously. Thank you Zach for everything. With all the love and respect in the world.
BATEMANS"
Gita
July 30, 2022
"As a first time homeowner and member of the military, I was advised to go with Brent for my home loan. I will say it was a great experience and I would highly recommend going through VeteransLoans. Brent started off the process with me and was helpful in explaining how everything went, providing estimates that were very helpful for my final numbers. Ian did a great job as well when I got to the underwriting/closing part of the home buying process. Both of these individuals were available when I needed them and they gave me timely updates throughout. As this was my first home buying experience, I will say it was a great experience and was a happy customer."
James
July 28, 2022
"Matt, Amanda and Jenna were all awesome! They completely guided me through a very foreign process with kindness and patience. I would definitely do this again. I am forever grateful. "
Shirley
July 28, 2022
"Michelle Huff and team are the epitome of excellent customer service! They consistently went above and beyond what we expected and did it with a very professional attitude and demeanor at all times. We always felt like we were their priority. Thank you!"
Diane
July 27, 2022
"I feel that I occupied too much of her time but she stuck with me and was professional the entire time. Constantly checking on me and informing of my process to come and explaining in detail any and all questions I had even after the sale was complete she continued to make sure all closing details were completed to the benefit of me and my family would recommend her to literally everyone planet wide 10/10 in every category available "
Clifford
July 27, 2022
"Katy made this process of buying a house so easy very helpful threw the whole process answered all my questions extremely fast never had to wait a long time for a response just a all around great experience thanks to Katy and her team couldn't have done it with out her highly recommend anyone work with her she will get the job done in a timely manner "
Andy
July 26, 2022
"Holy Moly! From offer to seller to closing in 12 days. Incredible teamwork to pull that off! Great and stress free buying experience. You guys are the greatest โค๏ธ "
Bert
July 26, 2022
"This experience was a step up in professionalism , at this point it was very good ! "
Fred
July 26, 2022
"Keeley was absolutely amazing during the process of building our home. She was quick to respond to any questions and stayed five steps ahead at all times. Keeley's communication was exceptional and we always knew where we stood in the process. She was friendly and caring. I can't imagine this process without Keeley by our side and are so grateful for all her hard work. "
Lisa
July 26, 2022
"Katy was super informative as well as patient and kind! As first time home buyers we had no clue what we were doing or what was expected. Katy really helped in making the experience less stressful and worthwhile. I would definitely recommend her to anyone wanting to have a loan with your company! "
Rhea
July 25, 2022
" Very positive people, Paula and Karen, I almost gave up a couple of times, given all the set backs. But the duo Paula and Karen kept me marching forward. I'm glad I had the chance to work with such professional. Makes all the difference in the world. Thanks, Randy"
Randy
July 24, 2022
"My experience from the the first day I called to apply until we closed were fantastic! Karen and Paula walked me through every step she even helped fill out documents that I had no idea how to do. Karen an Paula were there for me during office hours and after hours. They kept me informed of everything that was going on and it was the best experience that I have ever had they made the processing a walk in the park. Karen and Paula are an asset to the company. I gained a great rapport with both of them. They were very professional, helpful in every way. Very knowledgeable and gave me the best percentage possible she could and that is what they promised from the very beginning. I cannot thank them enough for what they did! I hope to continue to do business with the two of them going forward. There are no words to express how how thrilled we are to own our home after 17 years of renting!"
Karen
July 22, 2022
"Had an awesome experience with Brent, Sara, and Ian! Super appreciative! "
Jacob
July 19, 2022
"Working with Jeff and Harry was an absolute breeze. These guys made everything quick and easy and communicate excellently. Anytime I had any questions they always responded very promptly and helped us to get the absolute best rate locked in for our home. They found us a realtor in our area and worked out the details with her without any hiccups to help us get into our new home and I would highly recommend there services to anyone looking to purchase a home especially first time home buyers like myself. These gentlemen went above and beyond for our family and are great people to work with! "
Austin
July 16, 2022
"Amazing!!!!! So helpful and honest!"
Angie
July 15, 2022
"Jeff Bailey work hard made the experience of buying a new home basically stress-free it was a really good experience he answered all my questions no matter how big or small I would recommend him highly"
Cherie
July 15, 2022
"My experience with VeteransLoans.com was Outstanding to say the least. I worked with Adam Garrett Loan officer and Amanda Clark, coordinator, to keep my application on track and getting a rate locked in. I was given a close date, and actually ended up closing several days ahead of schedule. The Attorney came to my home to close the loan, which from start to finish took about 40 minutes. I Thank You, Amanda for being so efficient and keeping me on track throughout the whole process. It was probably the easiest loan I have ever applied for. The whole loan process start to finish was about 30 days or less. Again, I Thank You all for being so efficient, and alleviating a lot of unnecessary stress.
Anne
"
Anne
July 15, 2022
"Amazing!!!!! So helpful and honest!"
Angie
July 11, 2022
"Keeley and Amanda were phenomenal in ensuring that every part of the process went as smooth as possible. They were extremely patient with me and addressed all my questions and concerns. I will recommend VeteransLoans.com to any and all military members that I know. "
David
July 8, 2022
"I am sooo bad with leaving reviews, but I wanted to MAKE SURE, that I actually left a review. Although I am months late, I didn't forget. I had THE BEST experience with Brent and Ian. From the beginning Brent was soooo responsive and helpful. Even checked in on me and realized I was VERY unhappy with my realtor and help connect me a realtor he had worked with before, Robin, who was AWESOME!!!! If it wasn't for this team of people, we wouldn't have gotten a home. I never felt like I was unimportant or like they were too busy for me. Ian was so great at staying in communication and walking us through the process. I would definitely recommend them 100%! "
Treyana
July 7, 2022
"Jeff Bailey and Harry Castilow along with Mark Durk were such a diabolically dynamic team.
They helped us with solutions that we had not thought of and then they were with us 24/7 along the way. They all were very responsive, answering all my questions, supporting us, gave us the pros and cons and explained everything so we could understand all the legal jargon....
We ended up doing a refi on our house so that we could improve the quality of life. It's not the best time to do such a thing but taking away daily stress and peace of mind is priceless!
We highly recommend these guys! If you are a seasoned person or first time home buyer/seller - these guys knew there stuff and GAVE OPTIONS..... they listened to OUR NEEDS and provided solutions and suggestions.
It's nice getting outstanding customer service which seems to be a dying art! You will be very surprised how much they listen and care about you and your family - not just the "money."
Thanks Jeff, Harry and Mark! We appreciate all that you've done for us! "
Jo
July 5, 2022
" i had a great experience with amber, she made this home search such a pleasant experience "
chris
July 5, 2022
"Oh my, where to start?!?!? If you knew my recent home buying experience, you too would be lost on where to begin. I guess Iโll start with a huge THANK YOU to Keeley, the amount of time she spent on our loan and the attention she gave us was beyond any expectation I could have ever had. I started this journey with her in January and she knew how important it was to me to have my entire file basically ready and all but final approval before I would even consider shopping for homes, especially in this market. We had a unique situation that took time to document but by mid February she had given us a loan offer letter with even more than we needed. Knowing how meticulous she was and how we did all the financial hard digging before the underwriting process, I was confident we could offer on a home knowing it would get final approval. The seller tried backing out halfway through closing and I had to use an attorney which took the closing process out another 2 months but Keeley and her team (Amanda Clark) stuck with us and kept up with documents that needed updating to keep the loan closing process going and really fought along side us to get what was ours. This entire process I was in my third trimester of my pregnancy and Keeley constantly would just email me to check in on how I was and when I had a c section in March the same day we consulted with the lawyer, she was in contact with me the entire time I was in the hospital and then continued to check on me and my newborn after. She wouldnโt even need to ask me for documents or to sign something, she would simply just want to genuinely know how we were doing. There is so much more involved in this process our unique process then I have time to explain. But finally we moved in to our new home this past weekend and I will forever be grateful for Keeley, her extreme determination and commitment to her clients and above all, her way of making you feel like family. Thank you Keeley, thank you Amanda for being our battle buddies and having our six and thank you Veterans Loans and the Hr team for hiring the best of the best for your clients. Thank you all for your service. "
Starla
June 30, 2022
"Its been a smooth ride working with the best team (Amber and Harry), it only took less than three weeks to close escrow, and we didn't even realize that we actually moved into a new house that we always wanted, we are very pleased of the outcome, every detail was explained in every step of the process. All questions asked were answered in a timely manner. These teams are highly recommendable and please don't hesitate to contact them and I will assure you that you wouldn't regret it, thank you very much, Amber and Harry, for all the professional help rendered(Go with the pro!!!)."
David
June 30, 2022
"Today my wife and I closed on our first home. I canโt express enough how grateful I am for having worked with Jeff Bailey and Harry Castilow from Veteransloans.com. They made our first home buying experience super easy and guided us through the process. I highly recommend their services."
James
June 29, 2022
"I had multiple bad things happen they caused me to for extremely deep in debt Jeff and Harry it was a struggle and they stuck in there and we got it straight thanks for the help"
Dwight
June 29, 2022
"Karen and Paula were the best. Loan process was a breeze, great communication, and perfect customer service. Highly recommended for anyone needing home financing, ask for these two ladies. Thanks for an enjoyable experience. "
Rich
June 28, 2022
"Karen was great.I donโt think I could have went through the process without her.she was always there for me when I had questions.thank god for her."
Charles
June 28, 2022
"Was the greatest loan officer ever. I really appreciate her for going out of her way to close this loan. Thank you"
Howard
June 27, 2022
"Hi Brandee hope your day is going well. Just reaching out to THANK you for all of your help. You are a true God send. Your professionalism is unmatched. Blessings from Ron and Diane."
Diane
June 26, 2022
" Everything seemed to go really well. We would receive requests for information and when we would get it back to the team, we would hear back with updates fairly quickly. We were kept informed as to what was happening, and we were able to sign for the house a week earlier than originally thought. We are so pleased with the house and with all the team and their help.
Herman and Juanita Oellerich
"
Herman
June 25, 2022
"From the beginning until closing, Matt and Sarah were our advocates!! The application process with Matt was quick, easy and smooth. As with any closing, the final days leading up to closing are stressful however Sarah was a calm, steady and lighthearted presence that always brought us comfort. Humor can go a long way. She made us feel as if she was helping her friends instead of us feeling as if we were just one among many families buying a house!! Matt and Sarah gave us their all and were very patient with us when we had questions or were stressing out! I highly recommend them both!"
Laurie
June 23, 2022
Sidney
June 22, 2022
"Keeley is amazing, what ever needs to get done I promise she will. Also she will make sure you and everyone else is up to date with all the home buying process. She knew more about the VA loan than my realtor and Navy Federal credit union which is my bank and previous lender. I will recommend anyone and everyone to her."
Timothy
June 22, 2022
"I just want to say that as a Realtor in the business since 1998 this was the best experience my husband and I have had. This is our 15th closing that we have done so we are real experienced in how the process works. Michelle, Paula and Savannah were AMAZING!! I look forward to sending them plenty of business once I get settled in the new house in Palmetto FL, Please reward these women for their excellent service and professionalism. Again I look forward to working with these ladies again soon. "
Diana
June 22, 2022
"I shopped around for a mortgage lender and ended up choosing to work with Jenna because she is so polite, responsive, and knowledgeable. She worked with me to get the best interest rate possible and I felt like she really cared about making the process of buying my first home as easy and stress-free as possible. Her and Amanda are a great team, and I enjoyed working with them both!"
Morgan
June 16, 2022
"Every one was GREAT to work with Thanks To All That Helprd"
Ray
June 15, 2022
"I am very well pleased. Treated with respect phone calls emails returned promptly. Kelley Duncan was exceptional at her job. Thank you "
George
June 14, 2022
"I canโt be more happy that we choose the Veteransloans.com I want to thank all the team working together and made it happen. Jeff Bailey was amazing all way through the process. Very professional and knowledgeable. He and his team went above and beyond and finally we bought our dream house. To anyone whoโs looking to buy a house the Veteransloans.com it the best. Very highly recommended."
Anita
June 14, 2022
"Matt was AWESOME. From promptly answering all our many questions we had, to working with both our realtor and the sellers realtor, we all had a great experience working with him. And I can't forgot about Amber Crane our transaction coordinator, she was just AMAZING. Prompt and efficient with every interactions. Even when some hiccups did happen both Matt and Amber were quick to get them resolved. Thank you again for all the work you both put into making me and my family's dreams come true."
Gregory
June 10, 2022
"We had a great experience with Jeff. He walked us through the process and it seemed seemless on our end. Our realtor even commented that this was the easiest VA loan she has ever done. I would recommend Jeff to anyone looking to use their VA benefits "
Donald
June 6, 2022
"I am proud to say my refinancing experience with Jenna and Amanda was absolutely Great!
They keep me and wife in the loop at all times during the process.
We really appreciate their expertise and professional talents.
Thanks - Howard and Oretha"
Howard
June 1, 2022
"Amber and Harry were absolutely amazing throughout this entire process. I never had to worry about anything and they were so quick to respond whenever there was a question. They are true professionals ! I canโt thank them enough ."
David
May 27, 2022
"Jeff and Harry made this experience extremely pleasant. My first VA loan was a nightmare through a different company. I highly recommend these guys. Extremely excellent at what they do and how they do it. Thank you both very much and thank your crew for me as well. Romeo the dog is excited for the fenced yard and the lake view. God Bless."
Jimmy
May 27, 2022
"As a first time home buyer, Katy made me feel at ease through the whole process. I felt comfortable reaching out to with all of my questions and she always had the answer. Highly recommended. "
Nicole
May 26, 2022
"Brent and Ian are excellent as a team I am beyond grateful to have found this company to refinance my loan and to have the best individuals Brent and Ian to help me thru the process they are the best. I will definitely return for any refinancing in the future. I thank veterans' loan staff members who also assisted in my process of refinance. Thank you again!! Richard Adams "
Richard
May 20, 2022
"Thank you Katy for checking in with us on the closing, everything went over without a hitch.
We are so excited to finally get into our new home and it would not have been possible without both of you! Also grateful for Erin keeping me up to date on needed information. May God continue to bless and keep you as you help so many people achieve their dream home. It has truly been a pleasure.
"
Shirlene
May 19, 2022
"The VA Home loan system has came a LONG way since the 80โs, I tried buying a house back then and it was almost impossible with all the hurdles to jump, this time it took 2 months. Thank you for helping me buy my first home."
Louis
May 18, 2022
"My experience from start to finish was informative. Brent made sure we understood our options. He researched ways to make it a better loan and guided us until we worked with Ian who was equally helpful. It was a smooth transaction. Thank you Brent and Ian!"
Danny
May 18, 2022
"Abby was a wonderful help in handleing our home and answering our questions. I would definitely work with her and her staff again. And would recommend her to anyone looking for a loan officer. 5 stars"
Charity
May 11, 2022
"Karen & Paula
I just wanted to thank you all for handling our re-fi.
You made this process so much easier than we were having with the other lender.
We were so stressed out & anxious because of the run around we were getting from them.
You guys have been a God send and we should have known to call you first.
Thank you so much for all your help, we really appreciate it!
God Bless you!
"
Sandy
May 11, 2022
"First of all, I would like to thank everyone in your organization that helped me through the process from the start to completion. I want to shout out to Matt Johnson, Jenna Johnston, and Amanda for making this impossible dream come through.
It has taken me exactly 10 years to own a home in my name again. As a veteran, I never thought that it was possible, but it did.
Thank you again for helping and this means a lot for me and my family.
I will surely pass along to other veterans to share my experience with your company and will highly recommend them to contact your company.
"
Ad
May 9, 2022
"Amber and her crew were always prompt to return my calls. They were always patient and understanding even when I wasnโt. I highly recommend Veterans Mortgage!"
Michael
May 9, 2022
"It was quick and Katy was the best with helping me pick the best option for me"
Debbie
May 4, 2022
"Brent and his team did a fantastic job and I would highly recommend them. I felt so comfortable that I never even looked at competitors. "
Michael
April 30, 2022
"By far the best experience that I've ever had with a lender, and this is my 6th home. Enough cannot be said about how well we were treated by Jeff and his team. They were absolutely incredible with communication and, for the first time ever, we had a lender that actually made us feel comfortable in all stages. If you're lucky enough to land this team...it's a jackpot type deal. Absolutely incredible team!
To management: You've got something special here!"
Jeremy
April 29, 2022
"Katy was very helpful! She made it such a quick process for us! Answered any questions we had quickly as well!! Was such a pleasure working with her! "
Kayla
April 24, 2022
"Brent and his team exceeded expectations as this was my first time buying a home. They were there every step of the way, and guided me through the entire process. They were understanding when there were hiccups and patient when the closing date needed to be pushed back. I am very grateful to have worked with Brent and his team and would recommend them to any future home buyers. "
Corey
April 22, 2022
"Having had a long and tumultuous experience in an attempt to obtain refinancing with a well-known institution, dealing with Adam Garrett initially and then Sarah was a welcomed relief. Sarah was communicative and answered my many questions. She and he are a valuable team for veterans loans"
Kathy
April 22, 2022
"My experience from the first phone call to the end of signing was very pleasant. Katy and Erin are the best. They were very responsive and they kept us informed throughout the whole process. This was by far the best experience we've had when refinancing or even buying our home. Thank you Katy and Erin for everything. You all are the absolute BEST!"
Katrina
April 21, 2022
"Michelle is excellent to work with. She walked me through the entire process step-by-step, answered all my questions and was a complete professional. My family loves our new home and are completely satisfied. I highly recommend Michelle and her team, they tackle all the obstacles that may arise and keep you on track. Michelleโs amazing, truly amazing! Thank you Michelle
Nate M."
Nathan
April 18, 2022
"Brent and Ian were great! Always available to answer any questions I had. The process on their end was seamless and I appreciated it."
Kamitra
April 14, 2022
"The team led by Abigal went above and beyond my expectations, they made sure all our needs were met, I am so thankful that we chose VeteransLoans.
The Richards"
Michael
April 12, 2022
"VeteransLoans.com and Brent Martin did a exceptional job for myself and wife with buying our home the whole process was smooth and comfortable"
Sean
April 11, 2022
"Loved working with this team!! Treated us like family!!"
Austin
April 8, 2022
"Thank you and Erin for your help in reaching our goal of greater financial stability. Being able to consolidate all of our debts into our home equity is a wonderful feeling. We will definitely contact you and refer others to you for future mortgage needs."
Zebediah
March 30, 2022
"With the initial assistance of Brent and the the expertise of Zach and Ian, my husband and I were able to purchase our first home. The level of professionalism displayed by everyone here at veteransloans.com should raise the bar to all lending professionals. Zach and Ian were in constant contact with us and ensured that the process went by flawlessly. We commend Zach and Ian for EVERYTHING that they have helped us with and give a heartfelt THANK YOU for helping us make our dreams come true. Y'all are ROCKSTARS and we are forever thankful!"
Jeff
March 28, 2022
"My wife and I had a great experience working with Karen Geotz and Paula Baker was so amazing.
Both of them were so helpful and guided us throughout our loan process.
They were great at answering all our questions and always available whenever we needed them. We will refer them to our family and friends,
Thank you Karen and Paula for your amazing work.
Gregory and Grace"
Gregory
March 28, 2022
"Great!! Thanks to Jenna and Amanda!! Smooth process !! Thank you guys"
Ricky
March 28, 2022
"It was absolutely great!! Smooth and quick getting to all the verifications. Would do it again
Thanks to Jenna and a thanks to Amanda clark!! Made it a 5 star experience!!! "
Karen
March 25, 2022
" Matt Johnston, Jenna Johnston and Amanda Clark have been very helpful and are knowledgeable. They know their job and prompt to respond to emails and to provide valuable information which has facilitated my decision making. A Special thank you goes to Amanda for her assistance throughout the loan process. I will certainly recommend your services to anyone I know who needs a mortgage. You make everything so easy.
With all respect and gratitude, I would like to thank you all.
Yao
"
Yao
March 24, 2022
"I have never had such a pleasant and professional experience with the refinance I just experienced. From the beginning Jenna set the tone for the entire experience. Jenna was very attentive, direct and not aggressive or pushy at all, when I had questions she was always there to answer and also helping me to lock in the interest rate; the transaction coordinator Amanda Clark was very personable, always making sure I was up to date at every step in the process, very respectable of my time by contacting me at decent hours during the day/evening or leaving messages with clear instructions and no misunderstanding of what was needed. It was truly a pleasure to have worked with everyone recommended and selected by Amanda, from Scott the pest inspector, setting the appointment for the appraisal, to meeting the appraiser, Edward Gentry and the finale of signing the documents with Donna the notary. Thank you all very much for the professionalism and the personal touch in obtaining what I needed. I am truly grateful for the help you provided in order for me to make the home improvements I've dreamed of. This is a total 10-star rating from start to finish.
Connie Wilson
"
Connie
March 22, 2022
"Brandee and Savanna were an absolute pleasure to work with. Both were dedicated to helping us achieve our goal. Their professional communication and knowledge made this a great experience. Thank you!"
Jacob
March 21, 2022
"I canโt express how thankful I am for Michelle, Brad and Jarvis. I refer to them as God little helpers. This process was so smooth compared to other stories iv heard when closing, they helped me every step of the way with any information I needed. I would recommend this team to ANY person not just veteran that is thinking about home buying. Thank you again guys!!! "
Nadja
March 21, 2022
"Jeff and his team are awesome. They helped and patiently guided us through the entire process. They stayed available and in constant contact when some paperwork needed to be done on time. We really appreciated Jeff's honesty and transparency throughout the mortgage process. His team stays on top of every detail and is there for you every step of the way to answer any questions and address any concerns. I highly recommend Jeff."
Sara
March 20, 2022
"My experience with every one here was awesome. They all pulled together and helped make my new home purchase easy. They were professional, courteous, and explained when I had questions in a timely manner. You couldnโt ask for a better group. Thank you so much. "
Pamela
March 16, 2022
"We would like to thank you and your team as well. You have been a blessing to us in your ability to get our loan closed where others could not. Thanks a million!"
Gerald
March 16, 2022
"Thank you for all of your help throughout this whole thing! My real estate agent said it was one of the easiest she has had recently. It's a God thing, and I know it. "
Wendy
March 15, 2022
"My experience with Jeff and Brad was excellent. We started with Jeff and he guided us through the process with ease and professionalism. Both my husband and I will certainly call Jeff again if we decide to purchase another property. It was a very pleasant and happy experience."
Valerie
March 15, 2022
"We are so happy with our experience. Amber and Erin made this experience so smooth and made us feel like we were important. We had such a great opportunity to buy our house at an amazing price. Thank you Amber and Erin! We appreciate you both so much."
Tonya
March 14, 2022
"Brandee Kendrick and her team was extremely professional and knowledgeable in all phases of the refinance process. They are second to none!!!!! They were able to get our home refinanced when others said they could not. Amazing work!! My wife and I could not be happier. A blessing. I will recommend them to everyone I know who are buying or refinancing. "
Gerald
March 12, 2022
"My experience from start to finish was professional, courteous, and prompt. Buying a home can be stressful and Jeff along with help from others like Courtney, the stress was alleviated and always replaced with reassurance. Given the volatile market and the time spent looking I'm glad Jeff and his team stuck through it with us. Again, thank you for everything. We love our new house."
Alexander
March 12, 2022
"Brent was professional from our first phone call. Explaining each step of the way, applying for a loan. Had not gone they a loan process for many many years. Ian, his assistant was amazing as well. We are older folks & believe me, these people helped us obtain our dream homeโฅ๏ธ"
Donald
March 9, 2022
"Jeff (and his coordinator Courtney), made this the easiest home purchase we've ever had. We felt listened to, heard, and never had a question that we were in the right hands. Jeff made sure we had all the documents in place and kept us on track and closing in the timeliest of manners. In fact, we were ready to close before the sellers with how efficient he and his team were. We will absolutely work with Jeff again in the future!"
Shannon
March 9, 2022
"Brent and Ian got it done for us. They were always available for questions and we got straight through closing without any hiccups or delays. Very happy to have worked with them."
Justin
March 7, 2022
"I wanted to take a moment to let you know how thankful we are for Brent and Ian. They truly made this the best experience for us, and we truly appreciate their guidance, help, support and PATIENCE!!!
Brent - from the first conversation we had, I knew I could trust you; and I'm absolutely grateful for you and your sincere opinions, comments, suggestions, and advice. You went above and beyond for us, and I hope you know it didn't go unnoticed!
Ian - thanks for always helping me keep organized and up to speed with what we needed to provide for the loan documentation. Your happy attitude was a breath of fresh air anytime things were getting stressful for me.
Again, we thank you both from the bottom of our hearts for helping us through this process! You are both a great asset to Mid-Continent Funding!"
Keanne
March 7, 2022
"Matt and Brad were both on top of everything throughout the whole process. They kept us up to date on any issues and documents they needed. Very pleasant experience!!"
Chris
March 5, 2022
"Abigail, Savannah and the team were fantastic to work through from beginning to end. No matter how many questions we had (or my level of anxiety!) they got us to the right answer, made sure everything was running on track, and got us a great mortgage so we could buy our dream house. Abigail took the time to work with us to figure out our best financial situation so that we could compete in the current hot market. I recommend them to everyone!"
Erin
March 3, 2022
"Hello Lance and Amber!
Thank you for the generous gift. I know closing was a bit messy but we all got through it. Thank you guys for working hard to get us through this approval process. So many lenders didn't give us a preapproval and you guys made it happen. My family thanks you guys so much!
"
Sharon
March 1, 2022
"Very easy and seamless and most was docusign which was helpful. 100% recommend. Thank you to Brent and Ian. "
Delaney
March 1, 2022
Ionie
February 28, 2022
"Our loan went relatively well. There were some problems with the uploading documents process. We had to be sent a new link each time we had new documents to upload. The seller of the house requested that we move the close date up two weeks. Karen's team made it happen. Karen even stayed several hours late the day before she went on vacation to help with getting the loan closed. Karen and Paula were a pleasure to work with. They were reassuring the whole time and especially as we were getting close to the deadline and we were very nervous."
George
February 28, 2022
"Hi, Brandee. What a wonderful and easy experience. You certainly delivered. Your kindness and knowledge was evident in your text and emails not to mention the phone conversations.
Thank Savannah also for her quick and positive responses.
"
Jane
February 25, 2022
"Karen was very professional, and helpful in getting our loan processed as well as Paula Bakerโs assistance too. These ladies worked well as a team. They sure complimented each other to get our loan through effectively. Thank you all. "
Gary
February 25, 2022
"I would like to thank Karen and Paula for there patience during my loan process. Always very helpful and polite "
Joe
February 25, 2022
"Dealing with this bank was so simple and hassle free which is more than what I can say about dealing with Discover! They were so helpful and answered all of our questions quickly and professionally. They also did not require a million pieces of additional paperwork and were able to refinance with just our VA disability. The funds were also released very quickly which was awesome since we did cash out for home improvements. I would highly recommend them and would use them again in the future"
Lindsay
February 24, 2022
"We have had a wonderful experience with the loan process. Our banker and assistant were both so helpful. This was very easy home loan program."
Mitchell
February 23, 2022
William
February 23, 2022
"Michael S., Erin J., and Amber H were an amazing team from VA Homeloans to work with. They were on our side from beginning to closing and always on top of things, while keeping us in the loop for the whole process. I highly recommend this stellar team if you're looking to purchase a home. Thanks again everyone!!
Brian D. "
Brian
February 23, 2022
Wallace
February 22, 2022
"Thanks a lot Amanda and Jenna, Great team players, job well done, always on time. Professional, you carried out our loan just as you said. We can't thank both of you enough!"
Jackie
February 21, 2022
"We were fortunate to experience a very smooth process. That eas in part to Katy being very helpful and always there to recieve a phone call or answer an email. Katy ensured we were prepared and if she was unsure on a situation, she sought the correct answer and informed us of our options. Talking on the phone with Katy was like we were talkikg with a long time friend, not a box store customer service agent."
Matthew
February 21, 2022
"Outstanding! The entire crew that helped me with this was amazing in answering all the questions and making sure I knew what was going on. You should give them all a raise immediately! Thanks again!"
Jimmy
February 21, 2022
"Jeff Bailey is very knowledgeable and professional. He was always available to answer all questions I had (and I had many). Very polite. Never rushed me to get off of the phone even though we are in different time zones. Went above and beyond in taking of us to help close on the house as soon as possible. We would definitely love to work with Jeff and Courtney again. Absolutely great experience!! Thank you. "
Sohail
February 17, 2022
"We had a great experience buying our first house through VeteransLoans. Amber and her team were very responsive with the many questions that we had and made the process as pain-free as possible."
Rachel
February 18, 2022
"Michelle was an absolute joy to work with in the purchase of my new home. I strongly recommend her as well as VeteransLoans if you're considering purschasing using VA."
Shannon
February 12, 2022
"I absolutely loved the work Karen and Paula did for me. They were more than helpful through the entire process and gave us all of the peace of mind anyone can ask for during the home buying process. Karen and Paula were both very professional while also being down to earth and providing their personal advice to help me navigate through buying my first home. I plan to work with them in the future when I buy my next home because I donโt believe I could find better service from anyone else in the industry! "
Jayson
February 11, 2022
"Great"
Isadore
February 10, 2022
"We will refer our friends and family to Veterans Loan.com. We had the pleasure of working with Jeff Bailey, he by far the most knowledgeable, professional and honest senior loan officer we have ever worked with. His personal attention to our needs were a great comfort to us. I have the utmost confidence recommending Veterans Loans.com knowing that my friends and family concerns will be handled with exceptional customer service and professionalism.
Great job Jeff Bailey!!!!"
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Jerry
February 6, 2022
"I honestly canโt explain how great these guys were. I really, truly feel Brandi and Rachel busted their butt for me and my family. My situation wasnโt the best by any stretch of the imagination, and it seemed like at every turn there was a headache or something to figure out (on my part), but no one seemed to lose hope, and I feel they did everything in their power to get me and my family in a house. Iโm beyond grateful for everything you guys were able to do for us. I HIGHLY recommend working with Veterans Loans for your home buying process. Thank you so much! "
Jason
February 3, 2022
"Fantastic team to work with. "
Joseph
February 3, 2022
"When I was ready to purchase my home I shopped around for lenders and couldnโt happier that I chose Veterans Loans. Amber and Erin exceeded my expectations when going through the lending process for my first home. They were punctual, informative and would always answer any questions via phone or email when I needed them to. I highly recommend any Veteran to use their services and ask for them directly. Thank you guys! "
Jared
February 3, 2022
" IT WAS QUICK AND SIMPLE. I'AM A PERSON THAT ASK A LOT OF QUESTIONS. AS RIDICULOUS AS SOME QUESTIONS WERE, AMBER & ERIN ANSWERED ALL QUESTIONS. I NEEDED TO IF KNOW IF THIS WAS THE RIGHT MOVE FOR ME ,THE BEST WAY I CAN BENEFIT FROM THIS MOVE AND SO FAR EVERYTHING IS GOING Well. THANKS AMBER & ERIN"
CARLOS
February 3, 2022
"Our experience was exceptional! Our loan officer, Jeff Bailey and his assistant Courtney were always very professional and considerate. They did what they said they would do and we never experienced any confusion or delays. We highly recommend them!
"
Janet
February 2, 2022
"Katy was professional throughout the process. I explained to her what I needed and she made sure to give me facts so I was able to make the best decision for me and my children. She was patient when answering my questions and I never felt rushed. Katy is the reason I chose Veteran Loans. Her assistant Erin was very helpful as well and extended the same great customer service as Katy. I highly recommend Katy. This was my absolute best experience working with a loan officer in the 20 years Iโve been buying and selling homes."
Natalie
February 2, 2022
"Karen and Paula were attentive of our needs helped with the technical issues and helped throughout the whole process. Made sure all paperwork was received and appropriate and timely. We would use again if needed. "
Michael
January 30, 2022
"Amber and her team were awesome! They were always available for questions and quickly responded!! Thanks Amber and Erin!!"
Amy
January 30, 2022
"Brandee and Shelby were both awesome! Throughout the entire process it felt as if they were both family and completely in my corner. Love these two ladies. They are great at their jobs. And itโs obvious they love what they do! "
William
January 28, 2022
"Great experience! Very professional, and helpful. Exactly what we needed to navigate this process. I highly recommend them. Brent and Ian were fabulous!"
Al
January 28, 2022
"Brandi and Kristie got my refi done faster and more painless than ive ever done it before! They were quickly responsive, knowledgeable and always helpful. Thank you for all the hard work!"
Sean
January 26, 2022
"It was a great experience working with Brandi and the team very professional and efficient definitely will refer to someone in needing of help"
Benjamin
January 26, 2022
Ryan
January 25, 2022
Heidi
January 21, 2022
"My experience was good. Brent and Lois made buying my forever home good. "
Rueben
January 14, 2022
"I had the most pleasant VA Loan officer on this side of town. She was very professional and courteous. The process to purchase my home was more speedier than I would have ever expected. I would recommend her for her expertise "
Richard
January 13, 2022
"Was very good. Jeff and Courtney were pleasant. They did their job very well "
Dennis
January 12, 2022
"Katy and Erin make a great team. Having owned a mortgage company for 20+ years with 70 plus employees, I would have loved to have them all as competint, and with as much integrity as these two they did an outstanding job in a timely manner. I give them the best recommendation possible!"
Anthony
January 12, 2022
"We worked with Brent and Lois on a refinance. It went super quick with everything being done in 3 weeks. Brent and Lois were straight forward and helpful the entire time. They kept us updated even when there really wasn't much to update about. They did all this and managed to reduce our loan by 1%. We will recommend them to others any day."
Nick
January 11, 2022
"Katie and Erin worked together with us, were very professional and assisted us with everything along the way. Our experience was very smooth and we even closed early. I would highly recommend Katie as a proficient and knowledgeable agent. It was a real pleasure to work with Katie and Erin Jensen."
Daniel
January 10, 2022
"A.W.E.S.O.M.E EXPERIENCE โโโโโ
Abigail and her team allowed our loan process to run smoothly. Communication is key and Abby didn't miss a beat. She is confident in her abilities, which makes you feel secure during the entire process. We obtained a great loan rate with VeteransLoans. . Our daughter is in the process of buying a home and we're excited she is working with Abigail!!!
Go ahead, contact Abigail for your home loan needs. You will not be disappointed."
Angela
January 10, 2022
"I had my doubts about refinancing via the telephone and internet, but it worked out fine. It was easier than I expected thanks to Abigal Ladie and Savannah Marlett. I would recommend them."
John
January 3, 2022
"Hello and thank you Brandee Kendrick and team VA loans. You made an opportunity come true for me that I thought was long gone. You worked hard and comminuted every step keeping me up to date and informed the entire process. Thank you so much for the work youโve done on my behalf. I couldnโt be any more grateful for you and Savannah Marlettโs effort to make me a home owner again!!!"
Elliott
January 3, 2022
"Jeff Bailey and his coordinator (Courtney) were such a joy to work with throughout the loan process. They were attentive to our needs, worked hard to collaborate with me and my wife to pay off debts, and ultimately pave the path for a closed home loan.
I strongly recommend Veterans Loans and Jeff to any veterans looking to purchae a home. "
Ted
December 31, 2021
"From the first contact with Jeff I was sold. Jeff gave me a sense of honesty. Little did I know how true that was when other companies wanted me to take loans with interest rates over 4 % and wanted me to pay over double to buy down Jeff had the best rate and a lower buy down. Courtney was on the ball from day one. She kept me informed about what was needed. THiS TEAM is the BEST!!!!!!!!!! Only Jeff and Courtney for me."
Walter
December 30, 2021
"Hello Katy & Erin,
Thank You Very Much. I can't begin to describe what this means to me on so many levels.
Your professionalism and diligence helped make all of this possible. 30 days ago today I reached out about just getting an updated VA certificate for a future house purchase. All of this without even the remote possibility of even buying a place for myself.
This originally was never about me!
It started out as helping a friend and my mother look at places. Fast forward and I'm now about to close on a new house and a new place to live. This is an embarkation on a new journey that I guess was always part of my destiny.
Not sure what God's plan is and why he chose this moment in time to bless me and why he chose you all for this to come together the way it has. I thank him for his goodness and his blessings!
He utilized you all as part of the process for growth, healing, restoration and direction.
I'm happy to have met you all and wish you and your family's and loved one's nothing but the very best!
Sincerely,
Marcel
"
Marcel
December 30, 2021
"This is by far the best company I have ever had the pleasure of working with. They are all very helpful, and knowledgeable. I'm very glad I went with Veterans loans. "
Peter
December 29, 2021
"Both Brandi and Kristie Head were a tremendous help and made the whole experience that much easier. They were very responsive and answered all of our questions."
Michael
December 29, 2021
"Keeley Duncan answered all my questions quickly and accurate. Thanks again for all your help!"
Gregory
December 27, 2021
"Hi Brittney and Ian,
Today I have begun to move to my new house, and when the movers and I drove to the house late this afternoon, I found an Amazon package by the front door, and was so surprised to read your names on the package! What a beautiful Welcome Home gift! Thank you so much!
You were so patient with me for so many years as I looked for a house, and you were always so kind and understanding! Thank you so much.
Now I can make this house my new home after I sort through all my things that have to be rearranged and ordered. It will take some time, but it will be a fun project.
I hope you and your families will have a very merry Christmas and a most happy New Year!
Love,
Linda
"
Linda
December 22, 2021
"It was a very pleasant experience to work with everyone especially Michelle and Courtney. They explained everything to us very well and was on top of everything "
Gerald
December 17, 2021
"Excellent job. Abigail was very easy to work with. It went very smooth"
Gerald
December 16, 2021
"The VA seems to actively contest whatever claim you submit. Don't get me wrong, I understand the need for the vetting as we know that some people take advantage of these programs and benefits, but a lot of us have had a hard enough time already. So to meet individuals who legitimately care, it makes a world of difference. I feel nothing but sincerity coming from you and the way you handled my situation. Not only did you help me save money, but you educated me and made sure I had everything I needed. There aren't enough people like you out there. So Katy, from the bottom of my heart thank you for helping my wife and I the way you have and for making my day."
Roberto
December 15, 2021
"We closed our VA loan in RECORD TIME with a rate almost a full point below the competition thanks to Brent and Loisโ efforts! Very satisfied! Highly recommend!! Thank you!! "
Adam
December 15, 2021
"Karen was spectacular in her service and support during the loan process! There are not enough words to say how happy I am with my home buying/loan experience. I feel confident that Karen did everything within her ability to ensure the best possible deal was made on my behalf. "
Forrest
December 15, 2021
"We really appreciate the outstanding service the we got from Brent Martin and Lois Martin. They keep us well informed every step of the way. We would highly recommend them to anyone whoโs looking to purchase a home. Thanks for making our home process easy."
Ruth
December 8, 2021
"I really want to thank Keely and Erin for their dedication and the extra effort they put in to get my closing together with a huge time pressure. They did it! I now can move into my happy home! Thank you!"
Robert
December 8, 2021
"Jeff and Courtney made the whole loan application process easy and smooth, and kept in contact with me throughout the entire process. They were quick to turnaround questions I had and made sure I was up to date with everything going on. I couldnโt have asked for a more friendly and professional group to go above and beyond with securing my loan for my new home! I highly recommend going to them if youโre searching for a mortgage! "
Mark
December 3, 2021
"I would like to commend Lois Martin on her exceptional service as my loan coordinator. She thoroughly explained the process, what was required and timing. She always kept me on track by sending a text concurrent with an explanatory email. When we ran into an obstacle she actually researched and clarified the issue for me so that I was able to move forward. As a result of her hard work and oversight I was able to close in 3 weeks, a record in my lifetime of sales and purchases. Any veteran would be lucky to have her as coordinator."
Carol
December 1, 2021
"We have had the easiest time filling our loan through Michelle, she has kept us up to date all the way. Loved this experience for our first loan. Will surely suggest anyone we know to go through Michelle in the future."
Jessica
November 30, 2021
"Katy and Erin both did an excellent job of getting our loan to close. Their knowledge of the process and professionalism throughout were comforting to Kellie and I. We had a pretty tight deadline with a 30 day close but thanks to this awesome duo we were able to make it with very few hiccups. They were even commended by the title company at the closing table for being easy to work with. Awesome job ladies!!! "
Chance
November 30, 2021
Michael
November 29, 2021
"Dan, I want to say thank you very much. Greatly appreciate everything your company did. I just wanted to also let you know that from the first time talking to you, till today when we are closing on the house, it was great. Thank you very much. I hope you have a fantastic holiday and we will also."
Bobby
November 27, 2021
"My experience with Veterans Loans was great, from the beginning, starting with Allan helping me get the process started, then work with Karen and Paula all the way through. I must have had a million questions and they answered them all, helped me calm my nerves when I thought that the process would not take place. They are wonderful company and I highly recommend them!"
Donna
November 24, 2021
"I had a wonderful experience. Bailey and Ian were knowledgeable and worked hard to get the job done in a timely fashion, and I closed with no problem. I recommend them to anyone who wants to refinance."
Fredrick
November 21, 2021
"I recommend them. Made my first home purchase as stress free as possible. They are very personable and always around when needed."
Mason
November 19, 2021
"We have had the easiest time filling our loan through Michelle, she has kept us up to date all the way. Loved this experience for our first loan. Will surely suggest anyone we know to go through Michelle in the future."
Jessica
November 19, 2021
"This was a great experience working with Veteran's loans. All the people who help me along the way where great. They where always there to help when I needed them. "
Ismael
November 19, 2021
"I'm Extremely happy with my experience with everyone who I worked with. They were very helpful and never hesitated to answer any and all concerns I had during this experience. I would recommend them to any Vet, or active duty member of our military.
"
BILL
November 18, 2021
"I had a great experience with Karen and Paula. This was my first "real" home purchase, and thankfully I had these two patient, smart, professional ladies to guide me through the loan process.
"
Donny
November 18, 2021
"my experience... nothing short of flawless! In all seriousness all 3 ladies i worked with need raises because they are underpaid. It is incredibly rare to have people that are competent, and take the stress out of a situation without even knowing it. First time buying a home and i have heard how daunting the process it can be. Brandi and Rachel answered all my questions honestly and in full. the realtor was trying to talk me out of using them but i stuck to my gut and glad i did. I never felt like things were going to go astray or like something was uncertain. 100 out of 10 recommend! And to the boss man/woman it concerns THEY NEED RAISES!"
lee
November 18, 2021
"Company very thorough and very easy to work with. Very nice people to work with. Would recommend them to anyone."
Donna
November 18, 2021
"Even in this crazy market, this was far and away the best house buying experience I have ever had. I highly recommend using Jenna and Matt."
Stewart
November 16, 2021
"Keely Duncan and ErinJensen were a pleasure to work with. Professional, prompt and always kept me informed! I want to thank them both for their help! Thank you from the bottom of my heart!"
Robert
November 13, 2021
"My experience was truly amazing. Mr.Bailey and Ms.Shelby were supporting me through the entire process. Couldnโt of closed with out them. "
Oneisha
November 10, 2021
"Mid-Continent Funding Inc.
My wife and I already had one mortgage during this crazy housing market and were looking to move closer to our hometown but due to the market we had to act fast on a house that was for sale in a desired location for us. We were in the process of getting our current house for sale but it wasn't even listed yet. I am a veteran and had already used a VA loan on the house we were currently in at that time. We were definitely stressed in attempting to buy and sell a house. We at the time were first time home buyers and were still very clueless in process of buying and selling. I had done a simple Google search for VA loans for veterans and got connected to Mid-Continent Funding Inc. I had no knowledge of this lender and really wasn't sold on what level of customer service I would receive.
The level of service I received from Lois Martin (Transaction Coordinator) was unparalleled. Lois was more involved than our own real estate agent in the process of making sure we made it to closing on our new home. She relentlessly pursued the titling company that was dragging their feet and was holding up the closing. I have never received such a great service by anyone on this level. I will definitely choose to go through Mid-Continent Funding if I have the pleasure of having Lois Martin in my corner.
I would also like to mention Brent Martin (Senior Loan Officer) as well. Brent was very patient and understanding with me. I was very honest with Brent that I did not understand some of the things that I would need to do. Brent walked me through every step of the way and made sure that I was confident in what needed to be done to make this process go as smooth as possible.
Overall I cannot say how blessed I am to have had the privilege of working with Lois and Brent Martin. Thank you for your hard work and dedication.
Christopher & Joelle"
Christopher
November 9, 2021
"They got me a great rate, communicated super efficiently, love them. Will recommend. "
Marshay
November 8, 2021
"Jalen is the best. He helped lower my payments substantially!! I am now no longer living paycheck to paycheck! Highly recommend Veterans Loans and Jalen! "
Kara
November 8, 2021
"My experience was amazing Lois would do absolutely anything to help us she was very kind, patient and understanding if anyone is in the market for a house I would recommend Lois and her team 10/10 times! "
Brayden
November 6, 2021
"Brent is an exceptional loan officer. This was the best loan experience for me. Very professional, knowledgeable, and responsive. "
Sher
November 4, 2021
"Keeley worked on this loan for me for over a year. She was super responsive and helpful and guided me through the process from the very beginning. I had a hard time getting the COE from VA and she was there to help with that. That help continued through the entire process which ended with me finding and closing on a home I am very happy with. I'll miss Keeley, she was extremely professional and always available throughout the entire process. I know that I was a challenging client as I was very anxious and had a ton of questions and she was always there for me and provided good, clear answers delivered with a sense of empathy and support. When we moved into the final approval phase, Erin was on the ball and gave me the same immediate professional service. If I ever have to close a loan like this again I would want them both on my team. Thanks so much! I will definitely recommend them given the opportunity."
Ephraim
November 3, 2021
"The refinancing with Veteransloans was and absolute seamless process.
I must commend Chris Crane and his team ,Mitchell Madsen and other team members.
I've been at this address for over twenty five years and few other Refis.
By far this was the easy one yet
The team very professional ,knowledgable ,courteous and personable
I give Chris and his the highest possible rating.
And thanks for A great experience.
Thank you"
Perry
November 2, 2021
"Excellent Customer Service, Ease of Process and walked me through every step of the way to make our dream home come true. Thank you Zach"
matt
November 1, 2021
"Brandee, and Courtney had gone above and beyond to help me. Day, night, weekends they answered my question via email, text, or by phone. Alway and completely polite, and professional. When I was feeling low and pessimistic they liked me up and I was optimistic. Working along with my realtor of there closing the crew had helped me close today in a stellar fashion. I thank brandee, Courtney, and my realtor Angel. I got the best deal I never thought I could. Respect to them all. Sorry brandee and Courtney your work load may have just gotten bigger. "
William
October 30, 2021
"Probably the greatest experience a first time home buyer could have. Brent and Amber answered every question promptly and thoroughly. I was anxious to start out but no matter the situation that came up Brent and Amber worked with my schedule and got me to the finish line. The both of them were extremely knowledgeable on every aspect of home buying. Truly a wonderful experience and would recommend to any first time home buyer. "
Yazmin
October 28, 2021
"Although I found this process to be very long, I was very pleased with both Chris Crane and Mitchell Madsen. They both showed complete professionalism and courtesy. All my questions were answered in a timely manner. I was kept informed of every step of the process at all times. I am very pleased."
Tim
October 28, 2021
"Jalen is the best. He helped lower my payments substantially!! I am now no longer living paycheck to paycheck! Highly recommend Veterans Loans and Jalen! "
Kara
October 28, 2021
Donna
October 28, 2021
"Both Amber and Erin were phenomenal through the whole process. Plenty of reassurance, excitement, and quickly executed process with a smooth transition. I appreciate everything they have done as prepare to close tomorrow "
Robert
October 28, 2021
"
Judy and I want to thank Courtney for her commitment to the purchase of the home we now live in. We couldn't have found a harder working and more committed individual in processing our VA loan from start to finish. We will, of course, happily recommend her to any one we find needing financial services. Thank you again!"
Stefan
October 27, 2021
"Aubrey and I just wanted to take this time and give thanks to all of you for helping us close on our home within a timely manner that was exceptionally a blessing in your expedient efforts. Today make exactly one week in our new and comfortable home from the closing date. We are humbly grateful and thankful to you all.
"
Aubrey
October 26, 2021
"Great service with veterans loans. They make it simple, easy and a smooth process as a borrower. Highly recommend them!"
Alex
October 25, 2021
"Lance and Mitchell took care of us throughout our home buying experience and answered questions every step of the way. Having veterans to work with in the home buying process is great because they get the no tolerance for bull (you know what). Thanks guys!"
Danny
October 25, 2021
"Probably the greatest experience a first time home buyer could have. Brent and Amber answered every question promptly and thoroughly. I was anxious to start out but no matter the situation that came up Brent and Amber worked with my schedule and got me to the finish line. The both of them were extremely knowledgeable on every aspect of home buying. Truly a wonderful experience and would recommend to any first time home buyer. "
Yazmin
October 25, 2021
"Mattโฆ. You cannot imagine how much I appreciate you and Patrick at this very moment. 5 minutes ago my wife was in tears. Now all is well. Thank you for the 2.75%. We were feeling homeless with some money and good credit. Just didnโt understand. Thanx guys. Frank"
Frank
October 21, 2021
"Abby is amazing! She was extremely professional and helped us get through the process quickly and painlessly. I canโt thank her and the team enough for such a great experience in a daunting process. "
Chelsea
October 21, 2021
"Excellent experience. Easy refi with a friendly helpful and informative team. Will definitely recommend to others. Thank you"
Victoria
October 20, 2021
"It was a very easy and organized process. Erin was very helpful and knowledgeable when I asked questions. Everyone on the team was friendly and professional
Thank you"
Vickey
October 20, 2021
"Brandi and Courtney are the best. No one could have been better. They are just AWESOME "
Jamie
October 19, 2021
"This was the most efficient and professional loan re-financing I have ever done. and that goes back almost 50 years. The rates were much better than I had been quoted only a few months earlier. Ms. Duncan know her stuff, she was extremely professional and efficient at making this process the best ever. Will use her again for my next home!!!"
Martha
October 18, 2021
"Jenna and Matt were highly knowledgeable and answered our questions in a timely manner. They kept us updated on any changes and what we needed to do to close on time! Highly recommend these 2 professional individuals. "
Joseph
October 18, 2021
"Very pleased "
Joyce
October 18, 2021
"Very professional and thorough representative. Good guidance along the way through the VA lending process. Janis and Harry was timely with email responses and made the long process understandable. Kept me up-to-date with progress until closing. Thank you Janis and Harry. Its been a pleasure working with you. "
George
October 16, 2021
"I was pleased with the experience however there was a stipulation I was unaware of. The stipulation stated that if we had not closed on the 15 we would have been charged 50 dollars a day till closing. It didnโt happen but that is something I would have liked to have been made aware of. Again Mitchell and Lance were exceptional and I am glad to have worked with them. "
Nicholas
October 15, 2021
"I was pleased with the experience however there was a stipulation I was unaware of. The stipulation stated that if we had not closed on the 15 we would have been charged 50 dollars a day till closing. It didnโt happen but that is something I would have liked to have been made aware of. Again Mitchell and Lance were exceptional and I am glad to have worked with them. "
Nicholas
October 11, 2021
Nicolas
October 10, 2021
"Both Amber Hatcher and Andrew Simmons worked very closely with us in all matters. They extremely through in all paperwork and details and due to their due diligence the loan went through and my wife and I are very happy. Thanking them both!"
Charles
October 9, 2021
"Our family is so excited to have spent our first night in our new home! Throughout our process Brandee and Courtney have been absolutely amazing! They went above and beyond to help us Throughout the closing process and we could not be more thankful! Im happy it's over but I'd be lying if I didn't say I'm gonna miss talking to brandee I feel like she became a friend to us! Buying a home is stressful especially as a first time home buyer but these girls reassured us every time that everything was OK.
Closing was fast, interest rate and closing costs were low the entire process flew by even though it felt like forever in the moment.
I'd highly recommend if your a veteran looking for a home contact Brandee Kendrick! You won't be disappointed in her get it done attitude and she's very warm hearted. We just love her.
Once again thank you Brandee & Courtney as well as veterans Loans. We feel so blessed and truly appreciate everything you've done for us! "
Crystal
October 7, 2021
Ernest
October 7, 2021
"Great experience. Amber was great. She was alway available when I need her and very professional . She start with me in 2020 and pick my application back up in 2021. Her help is greatly appreciated. "
Christine
October 6, 2021
"My experience compared to when I first purchased my home was pleasant and smooth sailing. The staff was professional and communicated all that was needed in a timely fashion. Thank you for your professionalism and yes I will recommend you to any veteran that needs assistance in purchasing or refinancing their home."
Zakiya
October 5, 2021
"In the beginning I was a bit leery about who Mid Continent really was.
I was lucky enough to have Jeff Baily as my contact. He was very patient with me and always available to talk with me about my concerns. Over all my re-fi experience has been very pleasant. No "bumps" along the way. Jeff walked us through each step, helping us to finalize our loan.. I will definitely recommend Jeff Bailey and Mid Continent to anyone looking for a conventional re-fi or a
Veteran Loan."
Jimmie
October 1, 2021
"Very professional, attentive, and always willing to answer any question, keeping you up with updates and looking for alternatives to solve any issues. Second time working with them, and will always keep their information because I will not work with anyone else when buying or refinancing my house."
Hector
September 30, 2021
Sandra
September 30, 2021
"Brandi and Kristie were of extremely great service to me as I had run into a problem with an incorrect cloud on a part of my property. They stayed in constant touch me and kept me informed on a regular basis as to how that was being handled and together with the folks and Chicago Title were able to resolve the problem and get my loan closed on the 29th as promised.
Both are great ladies, very efficient in the job and should get a raise."
Anthony
September 30, 2021
"Brandee went above and beyond for customer service. Each time we called, if she was busy at the time we were called back within the half hour. Her knowledge was over the top. Always had the answers. Brandee went out of her way to help with the challenges we had. I have never had anyone go the extra mile like she did. I would recommend Brandee to anyone I know. Good employees are hard to find but exceptional employees are few and far between. As a manager myself, I would feel honored to have Brandee working for my company! Thank you, Thank you, thank you for giving us the opportunity to work with her. Amazing lady!!!"
Harold
September 28, 2021
"When Abbie answered the phone the day I called, I knew I got the right gal for the job! She was very confident with her lending knowledge and steered us in the right direction. We had a few obstacles because of our situation, but there was always a work-around to accommodate us. In the end, we closed quick and saved money! "
Jennifer
September 27, 2021
"Second time using Amber Hatcher Team, always willing to help in a short time and kindly. I recommend Amber and her team. "
Hector
September 27, 2021
"I am very grateful for the wonderful staff of people that assisted is in making our home purchase a success. There was no stress at all. I would definitely want to use them in our future needs."
marsha
September 27, 2021
Christopher
September 27, 2021
"It has been a pleasure working with the team. Everyone was professional and courteous. Again thank you and yes I will refer your establishment to any veteran that maybe interested in home buying or refinancing."
Zakiya
September 25, 2021
"My husband and myself have had THE BEST experience working with Erin and Kristie on the refinance of our home! The process went seamlessly thanks to their hard work. I would not trust anyone else to do a refinance with. Erin and Kristie, they you SO MUCH for working with us, we really appreciate you both, if we ever need anything in the future you know Erin that you will be the first one that we will call. Thanks so much again! "
Emily
September 24, 2021
"My wife and I completed a home refinance using the VA loan. We worked with Michelle Huff and Mitchell Madsen. Both of these individuals were extremely professional, courteous and timely. They made this process seamless and we had a very quick turnaround time. I feel that it was so quick because they did their due diligence in ensuring that we were well prepared for underwriting in being proactive about gathering specific documents beforehand. I would highly recommend this company and more specifically these two as they work well together as a team. We were very pleased with the level of service and support we received and would definitely use them again in the future of the opportunity presented itself. Thank you for everything!"
Joel
September 23, 2021
"Awesome!! Can't even express in words how smooth, efficient, friendly and professional working with Amber Hatcher and Erin Jensen were and how they made the tedious and lengthy mortgage process tolerable and successful. Great team and great Company. Highly recommend!!"
Rene
September 22, 2021
"Thank you so much for all the work you did to make thia happen Brent. I am so grateful for your kindness and understanding. You answered all the questions even if I asked them several times. Thanks again.
With respect
Rolando Ramon"
Rolando
September 21, 2021
"We would like to thank you all for all your hard work. The buying process could not haveย been easier. We love new home. Your team is awesome. Thank y'all againย for everything.ย "
Evelyn
September 20, 2021
"Abigail and her team made my first home buying experience very simple and weโre always there to answer any questions I had. I would highly recommend Abigail and her team any day of the week!"
Richard
September 19, 2021
"I had called them cause they came up on google not sure what I was getting myself into. They ended up being amazing people to work with both Keeley Duncan and Erin Jensen were amazing to work with and what was a complicated process wasn't stressful when it really could have been. I'm thankful for finding them and if I ever purchase a house again I will be going back to them. All I can say is thank you so much for all your help with this process and making me a home owner."
Michael
September 17, 2021
"We had a great experience working with Brent and Lois at VeteransLoans. The VA Loan process is significantly different than a standard mortgage. It helped to have experts to go to with questions (even dumb ones). They were incredibly responsive, even taking time during their days off to deal with urgent paperwork. They were even great dealing with our...colorful...agent. I don't expect to need their services again for a long time, but when that time comes I will definitely be calling VeteransLoans. I can't recommend them enough. "
Ray
September 16, 2021
"We had a great experience from the first call to the end of our process. Keeley and Erin replied to our questions faster than anticipated most times. We have no complaints and only great things to say about Keeley and Erin! By far a great team! Very nice, organized, knowledgeable, and they look out for your best interest! They even contacted me when there was a drop on the market so that it could lock in the rate at the best time! If you are not sure who to go with look no further! THEY ARE THE BEST! They will not disappoint!
THANKS AGAIN! WE ARE BEYOND PLASED WITH YOUR OUTSTANDING SERVICE! "
Leslie
September 16, 2021
"Taking the step to start looking for a home for the first time and getting prequalified was stressful. But Jeff and Courtney were there every step of the way and I couldn't have done this without the two of them! They are simply the best!! "
Caitlin
September 16, 2021
"Absolute wonder to work with. Keep me informed at all times during the process. Highly recommend Erin and Keely!"
Geoffrey
September 16, 2021
"Amber and her team worked hard to earn and KEEP my business in a way my last lender did not. Most of the process was smooth and when we hit any snags the team was there to immediately mitigate the problem. No chasing people around or waiting endlessly for someone to pull me into the loop. I would highly recommend this company/team."
Steven
September 15, 2021
"Brent and Lois Martin were friendly and professional during this entire process. I always felt like they had my best interests in mind. Additionally, I was always able to stay in contact with them even if they had to contact me on their own time. This was truly a hassle free and pleasant experience. Thank you for all of your help during this process.
Jim and Rachel Hobson"
James
September 15, 2021
"Abby and her team were personable as well as professional!!! All of our โIโsโwere dotted and โTโsโ were crossedโฆ Approaching closing was hectic, I think that is always expected. However, considering that we asked for an aggressive schedule to close- Abby provided perfection! "
Glenn
September 14, 2021
"Abbi was quick and on top of everything we were literally ready to close in less than 3 weeks from time of offer. Was great working with her team and look forward to future loans."
Josh
September 14, 2021
"Abigail was so helpful with the entire process. She helped make everything go smoothly. There was not much I needed to do. Her and Courtney did most all of the work, and any questions I had were answered asap. I am completely satisfied with Veterans Loans and would recommend them to any and all veterans wanting to finance/refinance a home loan.
Heath Phillips"
Heath
September 13, 2021
Otis
September 10, 2021
"Brent was a huge part of getting me started with buying a house. The first step was to get a VA loan and I had no idea how to do that. He helped me through the process and beyond, even connecting me with a great realtor. Everyone Has been very helpful and communicative, I highly recommend. "
Blanche
September 9, 2021
"I was very impressed with Amber and Erin they made sure that everything was right on track. I now have a beautiful home that I throughly enjoy! Erin is exceptional and very thorough I enjoyed working with her a lot she laid any and every piece of information I needed out to perfectly. Amber is great sheโs diligent and will help you get where you need to be as much as possible. I truly thank God for their in the process and would recommend the duo to anyone!"
Justice
September 8, 2021
"I must say that Michelle went above and beyond the call from the beginning of this refinance journey to the end of it. Stability and listening to what I requested are her strong points and returning my phone calls in a timely manner made this whole experience very enjoyable and quite productive. Michelle is a breath of fresh air and has redefined in a very positive way the meaning of customer service.
Respectfully,
Steve"
Steve
September 4, 2021
"Our refinance of our property was phenomenal led by Brandee, Lois and their team. I would recommend to anyone seeking seeking refi or first time homebuyer. Again awesome job.
Ronnie & LaTonya"
Ronnie
September 3, 2021
"Totally Awesome! The entire experience with the loans team during a long, detailed & some what painful process
was made bearable by Amber Hatcher and Erin Jensen's expert capabilities and genuine desire to achieve a full and accurate loan approval. They were professional and friendly and always took the time to address questions and concerns in a timely manner. I give them and VeteransLoans an A plus and the highest recommendation. "
Rene
September 3, 2021
"Wow, your incredible.
Your thoughtful and practical gift has been received and as you can imagine is already gone. Itโs amazing how quickly kids can devour anything and everything.
If I hadnโt already told you, I really appreciate everything that you did to help me get into a house. Your hard work and tenacity made it happen. I canโt thank you enough.
I had a good vibe about you and Iโm glad I stuck with my intuition.
Again thank you and I wish you all the happiness and good fortune one can have.
Keep up the great work and enjoy your family. You will wonder one day where all the time went.
Best Wishes
"
Herb
September 1, 2021
"Iโve never had such a Great!!! Experience Brandee made sure that we were comfortable we were well informed She walked us through every step of our loan when we were getting stressed out she would also comfort us to let us know it will be fine she was very caring very attentive and very professional I will recommend this company to everyone!!"
Ron
September 1, 2021
VICKI
August 31, 2021
"This was one of the smoothest and fastest refinances we have ever done. Our previous mortgage company was Wells Fargo, and they said it would take 90 days to refinance our home. In addition, they quoted 1% higher interest rate than VeteransLoans.com. From the minute we called the company, Brandee Kendrick, Courtney Freidank and the team did an excellent job contacting who they needed to in order to verify our information and obtain the paperwork for closing. We will definitely recommend VeteransLoans.com to our friends, and also use the company's services again when we fully retire in a few years and buy our new home."
Joe
August 30, 2021
"Lois was great and helped me to get my house. I know I had a unique situation and she helped me get through it. She was nice to work with."
Wilaundra
August 29, 2021
"Brent was awesome from the start, and when Lois joined in it was seamless, amazing, and fast. They openly communicated and walked us through every step of the process. Thanks for taking care of our family, you guys rock"
Michael
August 27, 2021
"Abigail and her team went through three contracts with me. The first 2 fell through. The third time was the charm but by that time I was beginning to get a bit frazzled. Abby and Erin got me through it though and we are looking forward to our new home a bit north of hurricane country. Arkansas, here we come."
Patricia
August 26, 2021
"It was a great and excitingly experience dealing with you and Mrs Loris . Keep up the good work May God bless your company."
Isiah
August 25, 2021
"Excellent communication everything timely and professionally done."
Amy
August 23, 2021
"Words cannot begin to describe my experience working with Matt!!! He has been the ultimate professional. Matt is extremely responsive, with extensive knowledge and great customer service skills. For a first-time buyer, I could not imagine doing this with another lender, let alone without Matt guidance and patience. He went to bat tooth and nail to make this dream a reality for my family. Matt and his team will forever be interlocked with our home and this house. "
Frederic
August 20, 2021
"The staff my husband and I worked with were absolutely awesome. Abigail and Matt were there to help us every step of the way. They made the process very easy for us. We appreciate everything they did. I would recommend them to anyone looking to purchase a home."
Jessica
August 20, 2021
"We are very pleased with the professional service we got from Abigail Ladlie. "
Richard
August 20, 2021
" Matt Fischer what is great to work with. I would highly recommend him to anyone who was considering getting a loan or refinancing through the VA! He explained everything so clearly it was very patient and kind."
Claire
August 18, 2021
"Lois was attentive and responsive! We never had to worry while in her hands. "
Amanda
August 16, 2021
"Amber H. and Erin J. Bothe made this experience of purchasing my forever home a great experience. They told me exactly what I needed, how to get certain information as well as answered all of my questions and concerns in a timely fashion. They were also very pleasant to work with. I would recommend them to family and friends! "
Thurman
August 13, 2021
"SMOOTH OPERATORS"
DEAN
August 13, 2021
"1st time home owner, Brent and Lois took very good care of me. I got the best rate and assistance through out the process. I would recommend them to anyone buying their first home!! I will definitely use them again in the future..."
Jessica
August 10, 2021
"They were very precise and provided all the information I needed in order for me to process all my papers in a timely manner . I couldn't have asked for a better group to work with ."
James
August 6, 2021
"Karen and Paula were the most absolute delight to speak too. Their professionalism and knowledge is unparalleled. They handled my loan experience with the utmost care and made the whole process painless and seamless. I wish I could give these two more stars!!!"
Dominic
August 4, 2021
"Our experience with Amber and Erin was fantastic! They both went above and beyond to help us out every step of the way. They were there to answer any questions we had during the whole process and explained everything fully to us. We can not say enough on how thankful we were to have them helping us during this next big step in our lives. Words can not express how amazing they were with us during the process of buying our dream home. Thank you both so much!!!
Kevin and Karen McClung "
Kevin
August 3, 2021
"Best loan experience weโve had! Professional, always keep us updated, easy to work with! Jenna and Matt were a wonderful team and got the job done smoothly and quick!"
Chett
August 3, 2021
"Amber and Matt were amazing! They both kept us updated and informed during this refinancing process. I appreciate them making this a very pleasant experience."
Monique
August 1, 2021
"I did a refinance with Lois and Brittany. I can honestly tell you that working with both of them has been a great experience. I've had the pleasure of doing alot of emails back and forth with Lois and her prompt responses, and professionalism goes a long way. She always made me feel like I was an important client. I would love to do business with her again and I would recommend her to everyone. Thanks Lois and Brittany for your great teamwork. "
Stephanie
July 28, 2021
"My experience was absolutely wonderful. Abigail and Erin were truly amazing and made the process almost effortless for me. Absolutely โโโโโ's in my opinion!"
Steve
July 28, 2021
"He was very nice and very helpful I would recommend him to anyone so very nice ๐"
Darlene
July 26, 2021
"Buying a home can be such a stressful time. Our team Amber and Erin we're THE BEST! I told her upfront how easily stressed I get and she assured me that it won't be at all. It wasn't, ever. Amber was fantastic. Great at responding quickly and efficiently. Always made herself available to speak to our realtor, title company and sellers realtor. Erin did an outstanding job processing our loan. So fast at communication. She laid it out and had a checklist and always let us know she received everything. It truly was the dynamic duo! I was sad when it was over because I truly enjoyed them both so much. Definitely going to use again when we buy another house. Really, really nice job! Thank you so much. "
Heather
July 26, 2021
"My experience was very good had never did anything like this before and you guys made easy and everyone was very friendly and very professional I will sure use you guys again if needed. Thanks to everyone "
James
July 22, 2021
"Brandee was excellent with us the whole way through the process."
James
July 19, 2021
"Jeff made everything super easy with a quick list of documents needed and was always quick to respond by text, phone, or email. Closing went smoothly and worked out so well. "
Hannah
July 16, 2021
"The best mortgage company I could find. Extremely Veteran oriented. Assistance above and beyond the call of duty. Service before and AFTER the signing. I would highly recommend with great enthusiasm to all my veteran family and friends to use Veteransloans.com!"
Rock
July 16, 2021
"The best mortgage company I could find. Extremely Veteran oriented. Assistance above and beyond the call of duty. Service before and AFTER the signing. I would highly recommend with great enthusiasm to all my veteran family and friends to use Veteransloans.com!"
Rock
July 15, 2021
"We hit a tiny snag in the loan process...but Abigail came up with a solution...very pleasant to work with her... "
Ingrid
July 15, 2021
"My experience was outstanding. Keeley Duncan and Erin Jensen were GREAT! They kept me informed the whole way even when I became frustrated with the process. I cannot thank them enough."
Terry
July 14, 2021
William
July 13, 2021
"Brent Martin and Lois Martin were both extremely helpful in answering any questions I had and made the home buying process pleasant. I would absolutely recommend both Brent Martin and Lois Martin!"
Eddie
July 13, 2021
"I'm satisfied with my purchase. My loan officer was knowledge "
Ricardo
July 9, 2021
"I had a great experience getting my home refinanced. My representatives were available for all my questions, were quick to email me documents needed to get the job done and best of all put in the time to help me understand and feel good about my decision. Thank you all!!"
Amber
July 9, 2021
"It was great working with Brent and Lois, if it wasn't for them I don't think this would have happened. I was always well informed and very well guided step by step through the whole process and very professional. Again thank you. "
Johnny
July 7, 2021
"The first step was my financial situation and credit worthiness.
The second step was being introduced to my Senior Loan Officer Amber Hatcher.
The third step was being introduced to my realtor through Amber Hatcher.
The fourth step was finding a property that my Loan Summary qualified me for.
After signing the right documents, connecting with the Closing Attorney, transferring Earnest Money from my Checking account, to Escrow holdings, and getting a Home Inspector to check out the property, and the VA appointed Notice of Value was reported. My next step was closing at the Table with the Cash to Close. My realtor gave me the keys and I moved in with my Closing Package Documents in my hands.
Thank you Amber for everything! "
Kenneth
July 7, 2021
"Jeff and Courtney did my loan, in the most efficient and less stressful manner possible. They were their step by step making sure that I knew which documents I would need to get my loan closed. I closed when they said I would, they save me around $300.00 per month on my mortgage payment and put money in my pocket. If you need a loan with no hassles, I recommend them. "
Cleo
July 7, 2021
"Brent was outstanding. He was patient and walked me through every little thing I needed to do. Without him I'd still be renting but today I go to close on my first home. Thank you Brent for helping me, you were great and I have and will tell my friends to contact you. "
Tim
July 6, 2021
"Katy Via helped us get into this 5 bedroom 3 bath home that is more than big enough for our family of 9. Katy and her team made the process so much easier than I ever expected! I felt like they really cared about our family and wanted to help us get into the house of our dreams. They were great about communicating with us and answering all of our questions in a very timely manner, sometimes immediately. Iโm so thankful we chose this route for our home buying experience! "
Clinton
July 3, 2021
"Katy and Zach were wonderful to work with. Answered all my questions and never kept me waiting or in the dark. I felt very comfortable working with them. Could not be happier.
"
jeff
June 30, 2021
"My experience dealing with Brent Martin was fantastic. He expertly guided us through the process and made the experience easy and as stress free as possible when it comes to buying a house. I recommend him and Veterans Loans."
Clay
June 29, 2021
"Outstanding "
Troy
June 28, 2021
"Having Brandee Kendrick as my loan officer was one of the highlights of my entire home buying process. She went above and beyond to help me with any issues that arose and to make sure I secured my new home no matter what. After working with 2 other loan companies and dealing with incompetence and bad customer service from other loan officers, I have enough perspective to honestly say she was superior in every way. In my mind there is no better loan officer out there. She is a huge asset to Veterans Loans and I canโt recommend her enough to others looking to buy a new home! My family and I thank you from the bottom of our hearts Brandee!!!!!!"
Nelson
June 28, 2021
"I have nothing but positive to say about Jeff Bailey and Courtney Freidank, both of them took the stress out of financing my Home Loan. I would definitely recommend both Jeff and Courtney at Veteran Loans to any veteran looking to buy a home."
Adolph
June 25, 2021
"I really enjoyed working with Jeff and Courtney in getting my refinance...I feel it was a smooth operation due to a great communication on thier part ....they was never too busy to return my phone call and answered each and every question .
I plan lo an to recommend Jeff to those looking to refinance thier home or wanting to purchase a home ...
I cant say enough about what a class operation you have ....All the best to all and never change your ways in dealing with clients ."
Russell
June 24, 2021
"Excellent experience! These folks took great care of us. They didnโt use the current markets or COVID as an excuse. They just got it done. We had very limited resources working solely from a cell phone in an RV when we bought my childhood home. Katy and ERIN stepped up and really went above the call of duty for us. "
Jason
June 16, 2021
"This has been the smoothest process ever. I am proud to of worked with Kristi and Brandi in this refinance. My deepest thanks from the depths of my family....Many blessings to you all!"
William
June 14, 2021
"I started off with hesitation as i normally do with companies, but brent quickly put my hesitation to ease. Brent and his staff bent over backwards for me to say the least. With my job it takes me away from home alot at times to places cell service or personal device's are not allowed. Brent worked tirelessly to get me the best rate while sacrificing his time to work around my schedule to keep me informed where we were with the process. I've delt with others in the home search and loan process in the past, but brent was by far the best i worked with and after he got me my new rate it will be bery hard for any business to match it let alone beat it. It was a pleasure working with him. If the rest of your loan staff is half as good as brent is... well you guys will be sitting pretty good for future business! If any of my friends or family look to buy a home or refi a home you can surely bet I'll be giving them Brent's contact information. Again, outstanding job and thank you for making me a believer that veterans loans IS the best business to turn too.
-Stu "
Stuart
June 12, 2021
"So happy to have had Brent Martin and Lois Martin help me with a veterans refinance loan. I had recently lost my husband and was doing this on my own. They are a great team and walked me through this process with professionalism and ease. I would highly recommend them."
Maria
June 10, 2021
"I became so exasperated with terrible customer service with a competitor broker and then I found Veterans Loans. The best thing I could have done was Brent and Lois processing my refinance at a very low rate. I never had to reach out to them for information, they informed me all along the way. "
Phillip
June 7, 2021
"Ms Martin was extra ordinary explaining each step and assisting me at every phase. She has the qualities of professionalism that every client should expirence.I felt very confident that she would handle my affairs effectively and quickly. I would recommend her to anyone who is buying or refinancing a home. "
Roger
June 7, 2021
"I'll make this short and sweet, All I can say is you guys are awesome, Kristie Head was a joy to work with, In fact, all of the people that we were in contact with on this Refi. were just amazing, No hassle and they did a great job and it was all done in less than a month. I will recommend you guys to every person I run Into, what a great company this is. The fact that they specialize in VA loans was a plus. Our old Mortgage company said that they could not do another VA refi. and said we had to pay 600 dollars for the appraisal and I thought that was pretty bad so I did some research and found you guys, when I saw the great ratings I thought I give you guys a try and I was not disappointed. These guys are great!"
Patrick
June 7, 2021
"Loan officer and all involved were fast and curious and did a great job. Thanks "
Michael
June 7, 2021
"I was very happy to have such a caring person guiding me through the process. Making herself available at any time to assist me and always calling at any time a change took place. Ms.L. Martin is someone that all businesses should have representing them."
Roger
June 5, 2021
Joseph
June 2, 2021
"My experience has been โTop Shelf.โ Brittany and Lois were an awesome team and worked tirelessly throughout the entire loan process. I full heartedly recommend VeteransLoans.com to others. Thank you!"
Roger
May 31, 2021
"The entire loan application and closing process was flawless, between my loan officer Jeff Bailey and the transaction coordinator Courtney Freidank, the complex journey of finding a home, making an offer, ensuring the loan process was in step with hitting all the milestones to hit the closing date was as smooth as can be expected - as everything was done via email and digital signing during a pandemic. The Veterans Loans Team made it all happen. Thank you so much.
Regards,
Max Ibanez"
Max
May 28, 2021
"My experience with veteran loans was thought provoking and life changing to say the least. I proudly served my country and now thanks to Michelle Huff and Cyrus (Cy) McConnell I am a first time home owner!! The both of you pushed, encouraged and quite my mind and spirit as I went through the process to become a homeowner!! Much appreciation. Thank You!!
Ch Eddie Wilson
I Am MS Resilient "
Edward
May 27, 2021
"Wonderful experience with our home refinance. Brandee guided us through all information we needed to provide, answered all questions, was available by both phone and email. Everything was thorough and fast. Appointments, appraisal and closing all happened exactly when we were told they would. 35 days from initial contact, we had our home refinance completed!"
Dennis
May 20, 2021
"We are so grateful for the treatment giving to us by Brandee Kendrick. She was exceptionally professional and at the same time caring and willingness to go the extra steps for her clients. She kept us informed every step of the process. There are not very many like her. She impacted our life's in a way that we will never forget her. Its people like her that makes a difference in todays world. Please let her know how much, we appreciate her. We are eternally grateful for her hard work and kindness. If any reference is needed, please do not hesitate to contact us.
Sincerely,
Osiris and Hilda"
Osiris
May 19, 2021
"All I can say is Brandi and Kristie are fantastic and made it easy to do this Tefi. Thanks!"
Patrick
May 17, 2021
"Jeff and Courtney are awesome, without the dedication and professionalism of these two individuals my dream home would not have came to being. They walked me step by step through the process keeping me informed the whole way, when an issue developed they let me take an active role in helping solve it (which really helped this old soldier). I can't say enough good about these two, I wholeheartedly recommend them for anyone "
Greg
May 10, 2021
"Britney Bailey, and Lois Martin were the best. They kept me informed though out the whole process. They answered any questions I had. It was truly a pleasure working with both of them. I have minimal computer skills, and their patience was admirable. Talked me though any thing I didn't know how to do. I will recommend the to anyone that know that is looking for a loan. Thank you. Robert and Sharon"
Robert
May 9, 2021
"It was really wonderful working Brandee she this buying of a home real easy and was there for any questions no matter how big the small am gonna tell all my family and friends about her I was truly bless to have work with her Thanks Brandee "
Gregory
May 6, 2021
"Working with Katy has been a joy. Everyone at Veterans Loans was so great to work with and made the process simple and easy for me. The communication was great from the start and I could always ask a question and receive a quick response. Katy was easy to reach via text, phone, or email, which I appreciated. I had no issues with my loan and they assured a seamless process from loan approval to close. I can't thank them enough for all their hard work!"
Lindsay
May 6, 2021
"Iโm a first time home buyer and the experience itself is stressful but working with Katy and the rest of the team made it a lot easier of a process. I never had to wait to long on a response and she was always there to help."
Anna
May 5, 2021
"I was stressed out about refinancing my mortgage and getting money out for updates to our home. I had called several big banks and no one was returning my calls or were telling me it would be several months minimum to get through it. When Veterans Loans was recommended, I called and spoke with Abigail first. She was fantastic and answered all my questions and helped me get the process started. I then worked with Katy and Erin for the rest and they were wonderful. They responded quickly to my questions, made sure I knew what was going on, and kept the process moving. We were closed and had the money in our account much sooner than I expected. I highly recommend them all. "
Denise
May 3, 2021
"In my effort to secure REFINANCING of my condo in Niles, ill, i contacted "New Day USA " & USAA because of their heavy TV coverage for Military Veterans seeking REFINANCING. After talking to both of these organizations i was informed that the county of Cook in ill was not eligible for their offer.
I then called your organization and was able to talk with a young lady by the name of Brandee kendrick. I not only found her to be informative and bright, but she also assured me that she would be able to secure veteran REFINANCING as well even tho I was located in Cook County of Illinois.
Your rep took me thru every step of the PROCEDURE and explained everything to me in detail but was always there to answer all my questions, which were many. Frankly I felt very comfortable thru the whole transaction. I HAVE NEVER MET BRANDEE but just from talking to her I'm sure she has proven to you that she has bsen an asset to your organization. "
ED
May 3, 2021
"I worked with Brittney Bailey, my loan officer, and Lois Martin, her transaction coordinator. My situation was not easy, being self-employed, yet today we are closing and it is a big victory! Brittney stuck with me for a couple of years, when I first tried unsuccessfully to do a refi due to my own unique situation, until I was able to get all my ducks in order this year, and we were finally able to make it happen. Brittney and Lois made the whole experience very painless. They were always available to answer my questions, always encouraging, and I felt they constantly had my best interest in mind throughout the whole process. I got a great rate on a conventional loan, a smooth and painless transaction, and they were very communicative the whole time. I couldn't be happier and would highly recommend this team whether you are doing a VA, FHA, Conventional Loan, etc...this team will get you there! This is where years of experience really count...these two gals know their stuff! Thank you so much Brittney and Lois!"
Debbie
May 1, 2021
"Abigail made my refinancing so easy! Being self-employed doing these type of things always takes extra time and paperwork, but Abby knew exactly what I needed and made the process go very smoothly. She answered ALL my questions and helped me find the best situation for long term financial gain. Abby was very professional and efficient in her communication via email and texting! Such a good experience- highly recommend."
Maja
April 30, 2021
"Good Morning Angelique and Katy,
Thank you so much for the referral of Dexter! He was by far one of my favorite clients and a phenomenal experience. I learned so much from him. Just wanted to give you an update - he closed last Wednesday, April 21st.
I greatly appreciate all of your help throughout this process - Katy you and your lender team were fantastic as well - Dexter even mentioned you guys caught that he was paying twice for dental and that was how thorough you guys were!
I am looking forward to many more transactions with you guys in the future!
I hope you guys have a great day and an enjoyable weekend!
"
Crystal
April 29, 2021
"Abby was incredibly responsive and great to work with!"
Tana Benner
April 29, 2021
"I never realized how much goes into purchasing a home. Abigail walked me through step by step. "
Crystal
April 28, 2021
"I was on a time crunch to find a house and close before I get married in May 9th. Erin and her team worked around the clock to make this possible for us and even managed to close in less than 30 days! I could not be happier with how everything worked out and Iโd recommend Vererans Loans to anyone that is in the market to buy a house. "
Shadow
April 28, 2021
"We had an awesome experience with Veterans Loans. Our Loan officer Brandee K. was awesome and would definitely recommend her to everyone!!! The whole process was great. We are so EXCITED TO BE 1ST TIME HOME BUYERS!!!!!"
Latoya
April 27, 2021
"I am very lucky o have Jeff and Courtney working our loan. They are so professional and always willing to help us. Thank you so much for a very successful beginning and ending. Take care "
Cmarian
April 27, 2021
"Katy, Erin and especially Abigail were all wonderful, understanding and supportive through the whole process. We really appreciated all the emails, texts and hand holding as we refinanced. Very excited to have closed and looking forward to our new lower payments! "
Virginia
April 26, 2021
"Very professional very easy to work with."
Dexter
April 26, 2021
"I first contacted Katy about two years. First time that I tried to buy property, the deal did not go through. Katy insisted that I stay patient and positive. Next time I tried again, I found two beautiful bed rooms and bathrooms condo. I am in middle of painting and carpeting it before moving in. I found Katy to be detail oriented, professional, organizational skilled and best all wonderful human being who is willing to go far for every veteran!!!!"
Etienne
April 24, 2021
"During the house buying process we had a few ups and downs. Jeff was always there to help us and answer any question (no matter the time) he understood just how important this process is. We canโt thank him and Courtney enough for all their hard work and getting us to the closing table! We absolutely LOVE our home and already in the process of making it our own. Thank you again for everything! -Tyler, Samantha, and Blu "
Tyler
April 23, 2021
"I recently closed my VA refinance with Veterans Loans and Brandee Kendrick. Having been involved in several real estate transactions over the years, I can say this was by FAR the smoothest. Brandee was very knowledgeable, communicative and willing to go the extra mile to ensure satisfaction with the process. I can very highly recommend Brandee and Veterans Loans if you are a Vet and want to purchase or refinance, give them a try."
Thomas
April 22, 2021
"My experience with VA was fast and smooth, I didn't have a problem at all.Thanks again Abigail and her assitant Matt ml"
Thomas
April 21, 2021
"Katy Via and the team at VeteransLoans.com did an outstanding job helping us close on our second home with a conventional mortgage. We were prequalified at the beginning of February and moved into our new house less than two months later. Their communication was excellent throughout the entire process; we knew exactly what was going on every step of the way and were never left in the dark. Our interest rate was incredibly low and could not be matched by our previous lender. I would highly recommend Katy and VeteransLoans.com to anyone seeking new homeownership."
Matt & Rachelle
April 19, 2021
"Absolutely the best service Iโve had buying a home. This is our fifth home actually itโs a condo. I donโt know. Hopefully this is the last home weโll have to buy but your services will be definitely used again should we find something else that would like. Thank you so much and have a blessed day"
Randolph
April 16, 2021
"My experience with my refi was great! Katy Via was a gem to work with! She was very responsive and very professional. I couldnโt be happier with the service . Thank you Katy!!"
Julie
April 15, 2021
"Kristie Head & Brandi Reynolds are an amazing team! Very happy with our decision to refinance or home, and go with this team. Communication with them was flawless. Email or phone was used to ensure time was wasted, and nothing was missed.
The epitomy of customer service!!
Well done! Keep up the great work!
Maurice & Edith Moore"
Maurice
April 14, 2021
"The prosses was very easy. Jenna and matt were very knowledgeable and answered all my questions. My credit was not the best, but they got me a great rate, consolidated all my personal loans and I got a little cash back too. I would recommend them to anyone interested in financing or re-financing a home. Thank you Jenna and Matt. "
wayne
April 14, 2021
"This was one of the easiest process I've ever had. Every one was very helpful and professional. I appreciate the continued updates on progress, you keep me well informed. If i ever need to refinance again or know of someone needing assistance your the first i would recommend. Great job team. "
Ira
April 12, 2021
"I am so grateful to Brent and Lois Martin for getting me through the refinancing process, oh so ever promptly, as well as stress-free. They didn't realize how refinancing had been nagging me for a year prior, which truthfully gave me anxiety. Also, I received no kidding, at least 25 letters from potential companies to come on board to refinance; however, I couldn't get it completed. Anyway, I don't even know how or when I came across Brent, but apparently, he did the trick! Now it's done!
Thanks again to Brent and Lois."
Nancy
April 9, 2021
"IT WAS A DARK AND STORMY NIGHT.
I was staring unhappily into the middle distance, thinking about the ridiculous high interest rate on my mortgage and also the money I was basically lighting on fire to keep paying down a credit card I ran up when times were bad. Lightning flashed through the window and lit my profile dramatically (it was very flattering). Suddenly, I remembered some friends posting on Facebook about how much they'd enjoyed working with our mutual friend Abigail during their mortgage process. I sent Abby a very sad but tastefully compelling message asking if she thought a refinance would be beneficial in my situation. Lo! It WAS beneficial! Working with Abby has been a delight! Matt was also so very helpful! Both so kind, so willing to answer all of my questions, which were many. My new rate is much lower than before, and we worked in a cash-out situation to consolidate some debt and set aside some funds for eventual repairs. Abby and Matt made refinancing............... okay "fun" is not exactly the word here, it's still like grown-up stuff, but painless and confidence-inducing! The clouds have parted! Thank you, Abby and Matt!
Please enjoy this photo of my house in the snow a couple of years ago."
Darcy
April 9, 2021
Stacey
April 8, 2021
"Katy was wonderful to work with! made the process as smooth and simple as possible. even when unforeseen circumstances did come up, Katy was right on it and found solutions to get us cleared for closing. wouldn't recommend you to go anywhere else! "
Tom Brunner
April 8, 2021
"Katy, Zach, and Savannah were the best! They worked quickly and efficiently to get my loan from pre-qualification to closing in under 30 days. As a first time home buyer, it was a little bit intimidating thinking about what all I would need to do to purchase my home, but Katy, Zach, and Savannah made the process simple and stress-free. I cannot recommend enough!"
Chloe
April 7, 2021
"I am very happy. I didn't think I could qualify but Abigail was with me all the way and when there was a hiccup in the process she was there with a solution. Very, very pleased. "
Larry
April 4, 2021
"Brent and Lois are the best!
This is not most people do very often. They made it so easy and were so friendly but more important is that they answered all of my questions throughly.
Both are wonderful to work with!!!!"
Patti
April 2, 2021
"I have worked with Katy and Zach on two transactions now, and both experiences were flawless. I refinanced my primary residence, and then recently purchased my first investment property. Katy provided me with the initial information needed to get started, then Zach helped wrap it up. They both had excellent communication and made sure everything along the way went smooth. Would recommend them 10x over!"
Cory
April 2, 2021
"We, my husband & I was extremely impressed from beginning to end. Both Erin and Keeley was always available for our calls and questions. It was a smooth transaction & extremely fast service. Both Erin and Keeley was able to get our mortgage lowered 2 plus points and our mortgage is $200.00 cheaper than we was paying prior to closing and we still walked away with enough money to remodel our kitchen & pay off previous debt. I highly recommend Erin and if I could give her a higher rating than a 5*, I would.
We appreciate everything you have done for us! We wouldnt be in such a great position without your help! Thank you!"
Joanne Buco
March 29, 2021
"We always thought refinancing a home would be difficult, time consuming, and invasive however this was not the case at all with our refi with VeteransLoans.com and Abby Ladlie/Matt Johnston! We were able to close within weeks and only had to provide a few documents needed in order for them to get the ball rolling. Abby and Matt were both very professional, informative, knowledgeable, and so responsive to our questions and concerns. We highly recommend this duo and VetansLoans.com! "
Sarina
March 29, 2021
"The process was very easy from the first phone call to the finish. Brandi was excellent and always available with immediate assistance. "
Karl E Tymes
March 26, 2021
"The refinance was very painless, all they needed was some basic information and Abby handled the rest. I would highly recommend them for a pain free experience. Also the rate I refinanced for was lower then anyone else I had shopped. "
Mark W Ladlie
March 25, 2021
"Keeley Duncan and Erin Jensen were absolutely amazing when it came to my home refinance. They were professional, on top of email communication, and were able to get the refinance done ASAP! I loved that I was able to handle everything via email, as my job makes phone calls rather difficult. They responded to everything very quickly and were able to answer all of my detailed questions. They made this process so simple and fast! Highly reccomend! "
Emily
March 25, 2021
"Brent and Lois are absolutely amazing!!!! They made the process so easy for me. They're both extremely knowledgeable and are always available to help. They were both there for me every step of the way, and genuinely supportive of me and my family. I would absolutely recommend them to anyone starting a home buying process. Thank you thank you thank you!!!!!"
Jason Julal
March 22, 2021
"It was a breath of fresh air to deal with people who are honest and sincere and genuinely care about homeowners who enter the quagmire of refinancing. I made refinancing inquiries with at least eight other mortgage brokers before deciding to go with Veterans Loans (Mid-Continent). After speaking with Brent, I felt that Veterans Loans was probably a good choice, and it turned out to be the best choice I could have made. Practicing law for 47 years has given me some insight into identifying good people. Lois and Brent worked hard to get the interest rate and terms I wanted, and they were successful! In addition, because I am retired there were issues and extensive underwriting requirements that had to be satisfied before the refinancing was approved. The people at Veterans Loans spent many hours working hard and diligently, conferring with the surveyor, the title company, my financial advisor and various levels of underwriters to make the refinancing seem easy for me. By the time the refinancing process was completed, I felt I had not only accomplished something that was financially beneficial to me, but I had also made new friends. Thank you Lois and Brent and the other people at Veterans who so competently put my refinancing together.
Samuel T. Adams, Panama City, FL
"
Samuel
March 21, 2021
"Jeff Bailey and Courtney Freidank provided exceptional service from the initial consult all the way through closing day. I could not have been more pleased with their responsiveness and professionalism, especially during a historically challenging sellersโ market. Great team and rates at Veteransloans.com - I highly recommend! "
Jaime
March 20, 2021
"I would like to thank Amber and Patrick for guiding us through the process of purchasing our home.
It was a pleasure to work with Amber Hatcher. She kept us informed of all updates on the loan process. She was there to answer any questions we had at all times. She was pleasant and courteous and showed concern and respect for our individual needs.
Patrick Green was also very courteous and knowledgeable of the loan process. We had an amazing experience and felt privileged to have had this team of individuals guide us through the loan process. We are so grateful."
Earl and Rebecca
March 19, 2021
"My experience with the Veterans Loans team was excellent. Jeff and Courtney were especially helpful throughout the loan process. They kept me informed of the loan status so that I knew what to expect. Also the loan closed faster than any of my previous home loans. "
Louis j Redd
March 19, 2021
"Good morning! For the past 11 months, we have been trying to get our Certificate of Eligibility from the VA and to also "reuse" our Certificate from 1992. It has been a grueling process and very frustrating. We reached out to your company and Chris Crane is our Senior Loan Officer. He is trying to help us to navigate the issues we have been facing. We have contacted National Archives, USAF Reserves in Colorado and even our Congressman and this is just not acceptable from the VA side of things. Chris has been one of the nicest people to work with. He listens, understands and seeks to find a solution. We are working together to find information, resubmit and find a way so that we have a place to live when our lease is up in the next couple of months. I just wanted you to know that he is an ideal representative of your company and we are so fortunate that we have the opportunity to work with him. Stellar employee. Thank you and have a great day!"
Kat Collins
March 18, 2021
"My experience with VeteransLoan was exceptional. Brent was truth to his words because everything he promised was exactly as they appeared on my documents.The loan process from the initial application to closing was one of the most expeditious one I have ever had. I will definitely recommend VeteransLoan. Awesome Team!!"
Hope
March 17, 2021
"Brandi Reynolds is so awesome to work with and she definitely is a "results oriented" professional. I first spoke with Brandi in November 2020 and said I would get back to her. I got back to her late January 2021 to inquire about a VA cash out refinance. Brandi did a fantastic job and got my application going and handed off to one of her team professionals, Kristie Head, who is also awesome to work with. Kristie was definitely on top of the process and both of these exceptional Ladies took me across the finish line. I am so impressed and pleased with their work and will refer anyone I know looking for any mortgage refi, new loan, etc to Brandi.
Brandi and Kristie represent the Veterans Loan Brand to the utmost, consummate professionals for sure.
I guarantee you, if interest rates fall .5 % I will be "pinging" Brandi to do it again. All the best to Brandi, Kristie and the Veterans Loan Team.
Highest regards,
Dana"
Dana
March 16, 2021
"Buying a house was an interesting experience to say the least for me and my wife. We would like to thank Jeff and Courtney for all the hard work and the push to simplify and ease this process for a couple of first time home buyers. They did not and will not disappoint when it comes time to put any future homeowners in a home. "
Devon
March 15, 2021
"Jeff was patients and understanding. He main the experience of moving cross-country and home buying virtually less painful. "
Tasha Wilmore
March 15, 2021
"Very professional. A great experience."
Chris
March 15, 2021
"Excellent from beginning to end! Thank you "
March 15, 2021
"Everyone there worked so hard to get this refi through and I am so pleased with the outcome. I would definitely recommend them to anyone looking for a home loan."
Peter
March 14, 2021
"I am pleased to say that, my experience with Amber and her team was very good. They kept us in the loop of every detail, and made sure we did all that was required in a timely manner. We truly appreciate the whole team.
Thank you so much
The Houston family "
Dennis
March 12, 2021
"Well, I just had my second great experience working with Katy and VeteransLoan when I refinanced my home. I shopped around for the best refinance rates but all the other veteran load companies either recommended I didn't refinance or only gave me .1% down from my current rate. I finally contacted Katy to see what she could do and she was able to lower my rate by over .6%, way better than any of the others I contacted.
Katy was very helpful and maybe the best communicator I have had the privilege to work with, and I work with a lot of people in my job. She will definitely be getting the FIRST call next time I am ready to buy or refinance.
Thank you so much Katy and Erin!"
Thomas
March 12, 2021
"Process was very easy and explained well. I only had to ask a few clarifying questions along the way which were all answered rapidly and in detail so I understood. Thanks for making it easy for us. "
Nate
March 11, 2021
"I was hesitant to re-fi my home because I was apprehensive of the process. That being said,
Matt, Amber, and Patrick made the process easy for me to understand and follow. I would like to thank
them all for the professional way they handled the process, and how kind and understanding they were
to me. I certainly will use Veterans Loans again if I ever need to.
Thank you,
Carrie Knupp
Mt Dora, FL"
Carrie
March 11, 2021
"I had a great experience with veteransloans.com and my loan officer Amber and Patrick. They answered all my questions and the response time was great when they had to call me back."
Carlos
March 10, 2021
"Outstanding everybody was professional and pleasant "
Dexter
March 10, 2021
"When Jody and I decided it was probably a good time to take advantage of lower interest rates, we contacted our (then) current mortgage company to begin the process. Initial contact was positive, and we were quoted a very favorable rate and a much lower monthly mortgage payment. But shortly after that, our repeated phone calls and e-mails did not result in timely contact, and I began an internet search to find another option.
After extensive research, I called Mid-Continent Funding, Inc and received a quote for a significant reduction of mortgage interest and resultant lower monthly payment. Jeff Bailey, who eventually served as our Loan Officer, was very thorough and precise in informing us of the details and process by which our proposed re-finance would proceed. We chose to make the application.
Looking back, we are extremely pleased that we chose Mid-Continent Funding, even though it turns out Jeff is a Mizzou Tiger, while I am a Kansas Jayhawk ;). Jeff Bailey and Courtney Freidank, his sidekick and Transaction Coordinator, did a great job of leading us through the myriad of wickets to get us to closing on our new loan. They were both very thorough, professional, and efficient, and they communicated with us regularly on the status and progress of our loan.
We would choose Mid-Continent Funding again, and will not hesitate to recommend the company and Jeff Bailey/Courtney Freidank to our friends.
"
James
March 10, 2021
"Our experience was absolutely wonderful. Both Abigail and Erin Jensen were very friendly, knowledgeable and professional. We always felt as though we were kept abreast of all developments every step of the way. Thank you Abigail and Erin!!!"
Sherri Hollinshead
March 8, 2021
"Outside sources made a difficult process but Jeff hung with us and kept us informed. Professiinal and excellent customer service."
Harl Page
March 8, 2021
"The is our second refinance with Veterans Loans and it was amazing. It went quickly and without a hitch; closing was in just about 4 weeks because our previous refinance was with them also. We could always reach them and expect a response within a few hours and they kept us informed of activities on a regular basis. Would highly recommend Brandi and Kristy!"
Terri
March 8, 2021
"When we bought our house, I already had a VA loan, so I had to go with an FHA loan. After a year and a half, we sold that house and freed up the VA loan. I was told that our mortgage company couldn't do a VA loan, but they could refinance us with a different loan that didn't make a whole lot of difference. Then I found this company on Facebook and contacted them. They immediately came back with a much more reasonable interest rate, and they were excited to work with us. We are now done with everything and waiting to make our first (lower) mortgage payment! What impressed us the most, other than the agreeable rate, was the fact that I could email a question to them, and they would call us within a half hour with an answer! Always! We never had to wait for a response. Our last company would keep us waiting for days! And then only after 2 or 3 tries to catch them! Jeff and Courtney were always right on top of everything! If I had to get another mortgage, I would definitely come back to this company!"
Spencer
March 6, 2021
"Everybody was kind and helped with the process. Was able to do everything online. Didnโt see anyone till the end at closing. Smooth is fast and fast is smooth. Didnโt take long at all to refinance and get rid of Wells Fargo. Hopefully they stick with the same process after COVID because it was painless. Something good comes out of anything even COVID. "
Joshua
March 6, 2021
"Everyone was super professional and nice. The process was the easiest I've ever encountered when buying or refinancing a home. "
Riy
March 5, 2021
"I couldn't have asked for a faster or smoother refinance! Katy and Zach were phenomenal to work with and I was lucky to work with such a wonderful team. They secured me an extraordinary rate and it was truly a pleasure to work with them both. I would highly recommend them to anyone looking to purchase or refinance. Thank you again guys! I'm excited to be saving some cash!"
Laura
" 2-stars Patricia Amber was great. Patrick Green was requesting information from me the day of the closing. I became frustrated with all the last minute text day of the closing needing a statement showing another house was fully paid off. An hour before closing tell me that I needed a certified check for the closing. 15 minutes before the closing sitting in the lawyerโs parking lot was told I needed a letter dated the day of closing that was employed. I found the experience with Patrick draining and unprofessional. I would never recommend this loan company to anyone."
March 5, 2021
"I would like to thank my loan officer Jeff Bailey for his professionalism and willingness to answer all my questions that I had on my refinancing. He was very responsive and always returned my calls. Jeff made my refinancing a breeze. He was always courteous and explained the complete refinancing process. I couldn't of been happier with my experience. He is a great asset to the company and should be valued as a great employee! I would highly recommend Jeff Bailey to anyone who is looking to purchase or refinance. Thank you again Jeff and it was a joy working with you!!
PS- I saved over $300 a month with my refinancing.
Julie Meyer "
Julie Meyer
March 3, 2021
"My experience was a very dedicated team effort with Erin and Michelle. They guided me threw a tough home purchase and kept me in the loop of changes. Also, a very patient and understanding appraisal process. This was not by any means an easy sale with permits and remodeling....
The team educated me and was very understanding to by demanding work schedule and driving restrictions. Both Michelle and Erin even worked on their time off to help this process and made me feel confident that i was making the right decisions. Above and beyond!!!! Tu to the team!!!"
Warren L. Jones
March 3, 2021
"Jeff Bailey and Courtney Freidank provided exceptional service from the initial consult all the way through closing day. I could not have been more pleased with their responsiveness and professionalism, especially during a historically challenging sellersโ market. Great team and rates at Veteransloans.com - I highly recommend! "
Jaime
March 1, 2021
"Jeff and Courtney were such a great team! I never had to worry about any of the paperwork and everything went smoothly. This was a process I was initially very concerned about; however, with the help of these two, I had peace of mind. This process went a lot faster than expected and I would highly, highly recommend them to everyone! They were absolutely flawless. Thank you, Jeff and Courtney, for all your help and support throughout this process. "
Rose
March 1, 2021
"Brent and Lois were friendly, efficient, professional and a pleasure to work with. Process took less time than expected, and Brent was able to secure a super rate. I will be able to pay off my loan much more quickly as a result of their assistance.
Gloria S."
Gloria
February 27, 2021
"My experience could not have been better. No oth Katy and Zack were perfect. Explained everything clearly, even though they had to do it several times. Iโm a little slow. Still call them when I donโt understand something and they make sure I get it. They donโt laugh either. It is a perfect fit and they will probably be hearing from me for years to come. Seriously, I might not have gone through with the purchase if it hadnโtโ been for their patience and knowledge "
Bud
February 25, 2021
"Brent and Mrs Lois were incredible! Extremely fast, extremly responsive in every aspect of the process start to finish! They gave perfect advise and got us an amazing rate. The most sincere and genuine people that you can find. They were a blessing!"
Jason
February 24, 2021
"My experience with Veterans loans was FLAWLESS."
Philip
February 16, 2021
"Our experience with Katy Via was top notch! She is very professional and took the necessary time to explain everything to us and go over things we didn't quite understand the first time around. Katy was very patient in running several scenarios for us to help us determine how much cash out we needed to meet our goals. I would highly recommend using Katy for refinancing your home!"
Terry
February 12, 2021
"Brandi and Kristie are both a pleasure to work with. Very happy with their service and highly recommend."
Daniel Transfiguracion
February 12, 2021
Robert
February 11, 2021
Evonne A Gibson
February 11, 2021
"Working with Erin and Camille was wonderful. They were knowledgeable, professional and prompt. Everything was explained thoroughly and the process was completed quickly."
India
February 10, 2021
"I want to express a personal thanks to Jeff Bailey and Courtney Freidank for there relentless hard work and devotion to assist me and other veterans live a little better in this world. They took me step by step through a sea of paper work that assisted me reducing my interest rate from a 4.5 to a 2.6 that saved me thousands of dollars and dropping me from 27 years owed to 25 and cashing out on allowing me to pay off debt and doing home improvements. All I can say is if your a veteran and need to know if a refinance is what you need this is a team that does it right. Give is a shot ! All you have to loose is a little time and some bills that can only make your life better!!! Take the time, its worth it! "
David
February 8, 2021
"Our experience was amazing! From Melissa to Sarah we had personal care. Both were very kind, caring and knowledgeable. All my questions were answered quickly and with patience. Both of them went the extra mile to make me feel comfortable with the process. Thank you for my new home!"
Kim
February 5, 2021
"Veterans loan is the best so far by my experience. I was very happy and excited with the help they gave to me in refinance my home. Very reliable company from the starting to closing you can see that they mean business and are ready to work with you. The company i was dealing with is a very corrupt and evil people wanted to exploit me but thank God for sending these wonderful people at Veterans loan to come to my rescue. Well done ๐ good ๐ people at Veterans loan. "
Harold Ellis
February 5, 2021
"My experience with Amber Hatcher and Erin Jensen was excellent. Easy to work with and on top of everything. Very friendly and professional. I would recommend them to other customers. Top rating in my experience with them."
February 4, 2021
"Wonderful group of people to work with! My questions were answered quickly and thoroughly through the whole process. I would highly recommend them and will use them again for our next home."
Dori
February 3, 2021
Eileen & Richard Diehl
February 2, 2021
"This was the easiest refinance I've ever done. Katy was fantastic. She was helpful and didn't require excessive documentation that other lenders want. She was flexible in how they were sent, very quick to respond, and beat the rates of other funders. This was a great experience!"
Laura
February 2, 2021
"Brent Martin is the man. Couldnโt be happier with the results in refinancing my house. It was much simpler and less time consuming than most companies I checked with. "
Jamie
February 1, 2021
"Excellent service!!! Jeff & Courtney were on top of everything making the experience hands down smooth as silk without any flaws. The VA is strict in buying or refinancing and the two of them knew all about the VA experience that there were no holds or waits it was direct an they put the mission first taking care of me and my family. The loan will not only save me a large amount of money and reduced the number of years I had to pay on my house! It is allowing me to do home improvements and finish parts of my home that I've wanted to get on since I owned it. If your a Veteran and your looking to use your VA loan benefits these are the two people you want on your side! "
David
January 31, 2021
"I usually donโt leave reviews. Jeff Bailey is cookie cut of what a loan officer and what customer service should be. He went out of his way more than once during my refinance process to ensure I was 100% clear and comfortable. He did everything he could to help me close before my deadline even though it was a tall order and it happened. He took his time to explain the ridiculous amount of questions I had and instead of being frustrated, we had a few laughs together. Solely because of him (and the low rate), I will be using Veteran Loans for my future purchases. Thanks again, Jeff. "
Kyle
January 26, 2021
"Amber, I just wanted to drop a quick note and thank you and Zach again for all of your assistance.
The Wire transfers cleared today.
Have a great week. "
Eric Carpenter
January 25, 2021
"This company made my VA refinance the easiest thing in the world to do. From the moment I called them they walked me through the whole process. I highly recommend them!!"
Roger
January 23, 2021
"My experience with Veterans Loans was first class - primarily because of the work of my loan advisor, Brent Martin. Brent was courteous and professional in all aspects of the process - keeping me informed of the status of the loan and working with me to ensure that I provided all the documentation needed to refinance my mortgage. Also, from the day I contacted Brent it only took a little over 5 weeks to make settlement.
I will highly recommend Brent and Veterans Loans to any of my friends interested in a first mortgage or a refinance."
Terry Wing
January 21, 2021
Robert V Anderson
January 21, 2021
"Was a wonderful and smooth experience working witj the Via team, and even when hic-ups occured in the process they remained confident and assured that all would meet the end goal as initialy planned. They we almost always available when we needed them and answered any questions we had in a timely manner with confidence. We were able to buy our first home with their help and have been living happily in it since. Highly recommended team to help you through the process of getting a home."
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Lukas
January 15, 2021
"Brandi Reynolds and Kristie Head where the loan officers I worked with during my refinance process. They were both so helpful in explaining the processes and what needed to be done. Kristie stayed in constant contact, letting me know where my loan was at every step, and keeping me updated on anything that was needed from my end. I was always able to reach my team whenever I had a question and they provided great support. I am really happy with the decision to refinance with Veterans Loans, because of the team I worked with. "
Amanda
January 12, 2021
"Michelle,
Erin Jensen is every bit as professional as anyone that I have ever dealt with. She is polite, able to convince her clients to follow her direction without a second thought. She provides subtle and not so subtle guidance when needed and does it all with aplomb.
It has been a pleasure to deal with herโฆ. And she doesnโt get old or trying when these things stretch out beyond what one (the client) expects.
She is a champ. If she was military I would say on the citation that she represents the highest ideals of service (to the client) and demonstrated the high degree of professionalism expected of any officer assigned to the United States Special Operations Forces.
She is very good.
H Dreher Kinney
Lieutenant Colonel, US Army Special Forces"
Dreher
January 12, 2021
"Jeff and his staff were great to work with, always available and provided constant follow-up and updates."
Mike
January 12, 2021
Frederick Krug
January 11, 2021
"Jeff and Courtney were great to work with and quickly helped me solve any issues that came up during the closing process and helped me get a fantastic rate. I will definitely keep them in mind for future mortgage needs."
Ben
December 30, 2020
"Hello, I would like to take the opportunity to thank Brandi Reynolds and Kristie Head for all of their hard work. They made my home buying process smooth and painless. They were very professional and supportive in all aspects. No question went unanswered, no call, text, or email went unreturned.
Thanks again, James"
James Cleveland
December 29, 2020
"I recently completed my first VA Streamline Loan with VeteransLoans.com. From start to finish, I was completely impressed with the mortgage processing team that was assigned to help me through the complexities of a VA loan. My loan was conducted completely remote from the home territory of VeteransLoans.com. The online tools available to me, and the lender, made the process easy and efficient. There were no long delays, waiting for documents to be reviewed, or delivered. The lender was continually communicating with me, to let me know where we were in the process, and what the next steps were going to be. I cannot make this same statement for other VA lenders I have dealt with. Even with the obstacles of a Covid pandemic, we completed the loan, till closing in less than a month. VeteransLoans.com has been my best experience with a VA loan, and I truly appreciate the stress-free treatment I was given, to make this loan happen."
Craig Mathis
December 23, 2020
Rickey McMillian
December 16, 2020
"Thank you Brandi Reynolds and Kristie Head for making all this happen so quickly and painlessly."
William Mahaffey
December 16, 2020
"Kati was exceptionally knowledgeable of the process and requirements and attentive to making sure we were informed of status at every step.
The ability to upload the documents instead of mail or fax was very very helpful."
James Wojciehowski
December 11, 2020
Brian Elbert
December 9, 2020
"This was the best experience I've ever had with a lender, it was the easiest, fastest, smoothest, five star all the way. Amber is a great person!!!"
James Larimore
December 8, 2020
"Overall a absolutely great experience!! Karen and Camille were so professional and easy to talk to. They always stayed on top of the process, kept me informed and were great at answering any questions I may have had. Going forward there isnโt any other company or individuals I would recommend more than Veterans Loans!!"
Bodie Faulks
December 7, 2020
"Amber and Abigail were wonderful to work with and provided excellent service. After frustration with our prior mortgage company, the two women made the refinance process easy. We enjoyed working with them and would recommend them to friends! "
Barbara White
December 7, 2020
"Jeff Bailey was a joy to work with. Knowledgeable and kind, he was by far the best loan officer I have ever worked with. "
John Walker
December 4, 2020
"As a first time home owner i was very nervous about the process of buying a home. After talking for Katy for a couple days i felt more and more at ease as time went by. She really good at her job and really have your best interest at heart. If you looking to buy a home, you should work with Katy and Zach. I promise you will not regret it."
TRAVIS LINDSEY
December 3, 2020
"What a great group of Professionals. I was VERY skeptical about ever finding a better VA loan which I had with NFCU (at 3.25%- 30 year fixed jumbo signed in 2012) and MANY, MANY misleading offers had come to me over the years. However Veterans provided me with solid info, a rate better than NFCU (2.75%) and NO FINE PRINT. Most of the time, when โIt is too good to be true, IT ISโ but this was legit and nothing but FIRST CLASS service all the way. I thank them all for how they take care of us and very HAPPY with our new mortgage. Highly recommend these FINE Ladies and Gentlemen. Thank you, John and Lorna Kipfer
"
John Kipfer/Lorna Kipfer
December 3, 2020
Edward Holbert
December 3, 2020
"The overall experience was very professional and concise. They exceeded timelines and expectations. "
Rick Naegler
December 2, 2020
Travis Mills
December 2, 2020
"I have financed and refinanced several times. Veteransloans.com has been the easiest and smoothest and fastest, I can't say enough good things about the people at Veterans Loans!!! They are the BEST!!! They even came to my home and my loan was closed on my Kitchen table!!!
James Larimore"
James Larimore
December 2, 2020
"We just completed our Mortgage Loan Refinance/VA. Just wanted to add that we so appreciate all that Michelle, Erin & team have done to facilitate this process from cradle through and to the very end. Promises/commitments were kept and every effort was made to keep us informed and engaged as needed.
Professional attitude, genuine demeanor and superior customer service are greatly appreciated. We will certainly refer others to your company as the opportunity presents itself. "
Sonja Williams
December 2, 2020
Michael Garner
December 1, 2020
"With interest rates at an all-time low, I decided to refinance through veteransloans com. They were highly responsive throughout the process, communicated regularly, and went above and beyond every step of the way through ... and even after ... closing. The pandemic was no challenge because I was able to upload all documents on their secure site and to receive all I needed to review via email. They took great care to walk me through the process, answer questions, protect my privacy and respect my time. The best part is the speed of the process. It was highly efficient and took less time than I expected. In the end, was able not only to reduce my interest rate, but also to borrow extra to take care of other obligations, including a major home improvement. I highly recommend veteransloans.com ... and while I am a veteran ... I know non-veterans are welcome. In fact, I referred my neighbor who will soon be closing. I had a first-rate experience with people who really understand the value of customer relationships. "
Teresa K Ingram
December 1, 2020
"Very Friendly, quick to answer questions, and pleasant experience...
Con: closing costs were a lot higher than we had anticipated."
Charley Wall
December 1, 2020
Vincent Fitzgerald
December 1, 2020
"Hi theres, the treatment, the service and the speed of the refinancing documentation was formidable. I recommend the staff who attended me, they were very attentive and had communication with me at all times."
Hector Velez
December 1, 2020
"My experience with Abigail Ladlie was nothing short of experienced EXCELLENCE!!! I would highly recommend them to anyone looking to buy a home!!! She made the papers to sign very easy to complete and was readily available whenever I had any questions!!! A very respectful and personable person!!! A very professional experience all the way through the process!!!
Very respectfully,
Michael"
Michael Romano
December 1, 2020
Jacobe Doe
November 30, 2020
"This was our third attempt to refinance our mortgage and this time we were successful. The process was tedious for a VA loan but with the help of Erin and Amber, we got through it. I am grateful to Erin for her patience in dealing with me during this time of anxiety. "
Aubrey Carron
November 28, 2020
"The process was quick and painless without any high pressure tactics. They were quick to answer any questions we had and guided us into the best refinancing option for our goals. I wouldn't hesitate to recommend their service to anyone! This is the team you want on your side! "
Julia Bradley
November 26, 2020
"She was very helpful in completing the loan. I pushed for a lower rate from the original rate given. Although I may have been a little hard to please, Amber was patient and professional with my request. I did get the lower rate I wanted. I was very pleased with the service."
Frank Jimison
November 25, 2020
"As an accountant and financial advisor for over 30 years I have dealt with many different institutions when assisting my clients. My experience with the team at Veterans Loan has been absolutely outstanding and far superior to most other organizations. I was impressed by the knowledgeable and professional staff and their commitment to communication. I was always kept up to date with any information needs during the process as well as very quick responses to any question I might have had. I don't believe my experience could have been better. Really red carpet treatment by a very special group of people!"
Richard Sandy
November 25, 2020
"Amber Hatcher and Abigail Ladlie were incredibly helpful and personable. I felt like they really cared. We were treated like family. Thank you so much for all your help and for making our refinance smooth. "
Valerie DeVille
November 25, 2020
"I had a great experience with veterans loans. It was very easy and we were able to refinance rather quickly. Thanks to everyone at veterans loans that helped us out!"
Brian Gorge
November 25, 2020
"Hi, I was/ am very pleased with the service I received. I never had a call unanswered, or a question ignored. I was treated with the utmost respect. I can say I would gladly recommend to anyone looking . My experience with Amber Hatcher, Abigail Ladlie and Matt Fisher was top notch."
Donna
November 25, 2020
"Amber Hatcher and Abigail Ladlie were incredibly helpful and personable. I felt like they really cared. We were treated like family. Thank you so much for all your help and for making our refinance smooth. "
Valerie DeVille
November 25, 2020
"I was great service excelente "
Luis castaneda
November 24, 2020
"I was very satisfying with Amber Hatchet and Abigail , very helpful and knowledgeable people"
Ella Pyontyk
November 24, 2020
"Great. Speedy service. Thank you so so much. "
Dawn Joy
November 24, 2020
"It was a great experience, I didn't have to do much. The loan company did their best to make sure the home was in top condition and made the best loan option for my income. Not taking me out of my comfort zone as far as finances. "
Tommy Pemberton
November 23, 2020
"Simple - fast - knowledgeable- and held my hand the whole way thank you Jeff and Courtney "
Brian Pierce
November 19, 2020
"This being my first home, I want to thank Jeff Bailey and Courtney Freidank for making our dream come true. Jeff and Courtney made the process seem simple and easy explaining everything step by step and letting us know exactly what to expect in every step in the process, again thank you Jeff and Courtney. "
Lee Yeager
November 18, 2020
"VeteransLoan.com provide the means to refinance my current VA loan with a new VA loan that was amazingly packaged with an incredibly rock bottom interest rate. The team (Amber Hatcher and Abigail Ladlie) was over the top professional, timely, and completely made the process stress free. This was my smoothest closing I have ever completed, and I have a several closings under my belt. If you are looking for a home loan or refinance, look no further. I definitely would recommend and I would use again in the future. I can't say enough how great these two individuals are at providing you a new home mortgage and/or refinancing your current home."
James Johns
November 18, 2020
"Amber Hatcher and Abigail Ladlie are amazing. They took me through step by step. Made the entire process stress free and fast. I will definitely recommend them to anyone I know purchasing or refinancing a home. Thank you so much for all the hard work."
Blair Q Jenkins
November 18, 2020
"What a wonderful and painless experience! Katy and Zach got it done when nobody else said they could. This was a painless and very efficient process. Great communication from initial contact through closing. Highly recommend them and will share their contact information with anybody I know! Thank you Katy & Zach! Brian & Renae "
Brian Preyna
November 18, 2020
"Jeff and Courtney were very professional and they both went above and beyond our expectations. No matter how small my questions were and no matter how many times I called, and it was a lot, Jeff was always happy to help and give advice. We could not have made it through the home buying process without the knowledge and dedication that Jeff and Courtney displayed. Wonderful people working for a wonderful company. My family and I couldnโt be happier. Thank you so much for helping us purchase our first home! "
Adam Flynn
November 17, 2020
"I just had to share my experience with this company as my transaction coordinator, Abigail Ladlie, was absolutely incredible! I have purchased a home before and this time we wanted to refinance. All of the other mortgage companies had a pretty poor response time when it came to communication. Abigail was IMPECCABLE in her service and dedication to us as customers as well as people! She was incredibly prompt in returning our emails, phone calls or texts I was absolutely floored by the level of customer service she provided! If you are looking to get a mortgage or refinance with this company I would recommend it but I would be SURE to ask for Abigail Ladlie as your transaction coordinator!"
Erica Givens
November 13, 2020
"Hands down the best group of people to work with! We decided to buy a for sale by owner without an agent and Erin has helped every single step of the way. Answering every single one of my many emails quickly and efficiently!! Thank you guys so much for all the hard work you guys have done to help us when we didnโt have an agent to go to! We managed to get closed a week earlier than projected and we will be in our new home before Thanksgiving. All the love from our family to yours! "
Austin & Taylor
November 11, 2020
"I had a wonderful experience working with Jeff Bailey on refinancing my home loan. He got me an incredible interest rate and saved me $200 a month! He was in regular contact with me throughout the process, updating me one how the loan was going and what we needed. I would strongly recommend working with him to anyone who asked. "
Libby Cowgill
November 9, 2020
"I want to thank Keeley Duncan and Jessie Latham for all their help.
They did a great job and everything they said they would do they did.
Thank you!!!!!"
Joseph Waesche
November 6, 2020
"Jeff Bailey and Courtney were a pleasure to deal with. They were always quick to respond to any questions I had and they made the whole process easy! I would highly recomend Jeff and Mid-continent!! "
James Kartelias
November 5, 2020
"The REFI was a smooth and easy experience. Great communication and very helpful Via team."
Nick Jones
November 4, 2020
Antonio Valle
November 3, 2020
"I want to thank Keeley Duncan and Jessie Latham for making this happen. They were both throw on explaining the process and what the Veterans Administration requirements. Though we are dealing with a pandemic environment, they were able to process this through in a reasonable time frame. I appreciate all they're hard work,.and attention to detail."
William Seeto
November 2, 2020
"Buying a home is scary and exciting and wonderful and scary... that being said, Brandi Reynolds and Kristie Head were amazing! They calmed our fears, researched our questions and came back with clear concise answers. Sometimes those answers weren't easy as we had a unique situation with my husband being retired military but still traveling and working on military bases as a government contractor. As such, he was actually on a base in Florida for this whole process and we were not sure whether or not he would be back for closing (he wasn't) he got a POA from the base JAG office and Brandi & Kristie did a lot of work ensuring it was valid since he wasn't a deployed active duty veteran (it was). Brandi went so far as calming his fears on a 3 way call with the 3 of us at 9 pm from her home... I appreciate all they did and all Veteransloans.com is doing for veterans. Thank you! "
Pamela Hefner
October 21, 2020
"Excellent experience as they made everything very Easy And weโre very patient and helpful"
Susan Jacobs Lesser
October 19, 2020
"I absolutely love how easy and smooth this was. We had to squeeze dates in a short period of time to make it work and we got it done on time!!! Will never use anyone else.
Thanks,
Carlton "
Carlton
October 17, 2020
"I have been working with Jeff and Courtney since Feburary of this year. I applied to other lenders but they all
came across as used car sellers. I never had that feeling talking to Jeff and Courtney. They were always courteous and above board. I recently referred a family member to Jeff and he is working with them to refinance.
It's reassuring to know that there are still honest good people in this country.
Sincerely
William Ziegel"
William Ziegel
October 16, 2020
John G Rogers
October 16, 2020
"I would love to give a shout out to 2 women that made it possible to get my refinance done amber Hatcher and abbey Ladlie.I will be the first to tell you when it comes to technology I am still behind the 8 ball but these 2 young ladies walked me through it.i am now locked in 2.75 verses 5.125 and now with the additional saving I can apply the additional money to pay off my mortgage quickly.my wife and I are so happy for there helping me ,I know they both went the extra mile to get my mortgage locked in,abbey called me a little later in the evening telling me the things that I still need to get done,in order to get my loan approved and locked in.I feel if it wasnโt for them I would still be paying a higher mortgage rate job well done ladies ."
Robert nelson
October 15, 2020
"The process went smoothly and they worked hard to get everything done in a timely manner!"
Nathan Ellingson
October 13, 2020
"Hi I would like to thank Courtney for her hard work I fill like she went above and beyond. Thanks so much "
Jess clampitt
October 7, 2020
"My husband and I decided to take advantage of the low interest rates and refinance our home. I started checking different companies, but when I came to VeteransLoans.com and read the reviews, I decided this is who I needed to call. One person in particular, Jeff Bailey, had such great reviews. When I called I was lucky and Jeff was who we talked to. Jeff was such a great help to us. He went out of his way to make this experience "painless!" He is very professional and absolutely knows this business inside and out. He had answers for every question and I am so thankful we chose VeteransLoans.com. We feel like we have a new friend! Thank you Jeff! You made this process quick and easy!"
Jane Cotelos
October 7, 2020
"I would to think Kristie Head and her team for the excellent job provided by them. They were very cooperative and always responded to answer all my questions. Excellent Job "
Lyndora Dicy
October 6, 2020
"My experience with Keeley and Jessie Latham was incredible. Both offered a level of service that was commendable. Keeley was informative and always available. Jessie kept me informed regularly and also available. Both were knowledgeable, friendly and very supportive. Honesty, best experience Iโve experienced in this industry. Would recommend to others and I would choose to work with them again. Thank you. "
Mr. Kirby Jeffrey
October 5, 2020
"Amber and Abigail were outstanding and helped us get thru selling two homes and purchasing a new home in a very short period of time. The process was great and they kept me informed every step of the way. I have purchased a few homes over the years and I would have to say that VeteransLoans, Amber and Abigail were the easiest to work with by far. THANKS!"
Paul Sciandra
October 3, 2020
"Jeff was very supportive and helpful."
Omid Rashidi
October 3, 2020
"Thus was the easiest refinance Iโve ever done. Katy, our loan officer started the process with us explaining everything needed and keeping us informed of the next steps. Katy was easy to reach when we had questions either by phone or email and very responsive.
I also really liked that Veterans Loans had an Origination Manager, Zach, who helped with keeping the underwriting process running smooth. Zach was also very responsive and kept us informed of the process and letting us know if anything was needed to keep the loan on track. I was very impressed with Veterans Loans and would highly recommend them."
Betty Stuney
October 3, 2020
"Brandi and Kristie Head were a dream to work with. Very pleasant and professional on the phone. Always followed up with email or text.And helped me secure the loan in a timely manner. The best of the best."
Donald Alexander
October 2, 2020
"So easy, so quick and so caring. All who I worked with were professional and effective in getting the refi completed."
James Champlin
October 2, 2020
"All who I worked with were professional, caring and quickly to respond to any questions I had during the refi.
Definitely would recommend any bet to use their services."
James Everett Champlin
September 30, 2020
"It was a long run, but all along the way we had great support from Michelle and Erin. Thanks ladies!"
SusanHammond
September 30, 2020
"I shopped around before settling with VeteranLoans. My loan officer โKatyโ, was truly outstanding!! Friendly, extremely knowledgeable!! and extremely efficient. Katyโs communication skills are excellent and she kept me in the loop every step of the way. Katy was aggressive, but not too much so.
The title company who did the closing was very complementary of her attention to detail.
Yes, I am extremely pleased and would strongly recommend them to anyone!!"
Pruett Helm
September 26, 2020
"Jeff and Courtney were courteous, thorough and got it done for me! We are very happy with Veteran Loans."
Frank Martinez
September 24, 2020
"We are very happy with the services we received from both Adam and Janice Bultemeier. They were professionals from the start and stuck by us ready to answer any and all questions. Thanks guys, we love the new house!"
James Dean
September 24, 2020
"We are very happy with the services we received from both Adam and Janice Bultemeier. They were professionals from the start and stuck by us ready to answer any and all questions. Thanks guys, we love the new house!"
James Dean
September 22, 2020
"Amber, Abigail and Ashley did an extraordinary job getting my refi done. All three ladies were extremely professional and very efficient and friendly.
I'm certain that any veteran would be quite well-served by choosing Veterans Loans for a refi or a new mortgage.
Thanks very much to this group of fine professionals for a job well done.
If I had the power to do so, each of these ladies would get a promotion and a substantial raise, as I am sure that anyone who has the good fortune to work with them will be super well served.
Thank You All Very Much,
Clark"
Rudolph Clark Reida
September 21, 2020
"I am in the process of getting my home work but at least now this very difficult home loan transaction at long last came thru. I want to Thank Lois Martin and her team for all her help to make me a new homeowner. I will let any vet know about your home loan services. Thanks again Bill"
William P. Carter
September 21, 2020
"The entire team was incredible! I was very nervous as a first time home buyer, and they continuously worked to make the process as stress-free as possible. They answered all of my questions quickly, and really made me feel like they truly cared. Great company!!!"
Serenity Lake
September 19, 2020
"We had an AMAZING experience with our refinance!! Couldnโt be happier! Brandi, Andrew, Kristi and Iโm sure others that I didnโt have contact with made the process so smooth and quick. Emails and calls were always answered promptly, everyone was extremely professional, but I also appreciate the lightheartedness and awesome personalities. I would recommend this company to anyone considering a VA refinance! Thank you!"
R McDaniel
September 17, 2020
"I worked with Erin and Sarah on my refinance. Both of them were very helpful and a joy to work with. I was getting impatient with the payout, and they were able to explain the payout process to me which helped me understand. I would definitely recommend veterans loans to my friends, family, and colleagues as my experience was easy and smooth, but it was all thanks to Erin and Sarah!!!! Both are terrific
Thank you
"
Eric & Laura Croxford
September 16, 2020
"I am so glad that I had the opportunity to work with Jaylen, Michelle Huff & Erin Jenson on my home loan refinance. My loan closed a few days than I had expected. Both Erin and Michelle never hesitated to keep me updated on what stage my loan was in. Once I sent them the final piece of information for my loan; it was as though my loan went into over-drive and we were scheduling the closing. I truly appreciate the service that I received and still receive. I had a question after the documents were signed, and Michelle did not hesitate to respond. Michelle & Erin cared about my home refinance and I could not have asked for two better people to help me with this process. I am thankful to them and the closing team. Sincerely, Nikki Moore"
Nikki Moore
September 14, 2020
"They were totally awesome "
Timothy D
September 14, 2020
"My loan officer was Keeley Duncan, and everything went very well."
Ed Gaudet
September 8, 2020
"My experience with Amber Hatcher and Abigail Ladie was so PROFESSIONAL and stress FREE! I recently lost my husband and the compassion to my situation from these ladies was SUPERB! My interest rate is making my home affordable for a now 1 income home. They answered EVERY question, supplied me with every detail I needed to turn over documents and where there when I needed them! Thank you all, this was the best decision I've ever made! "
Pamela R Miller
September 5, 2020
"The process went relatively smooth and each person we came in contact with were knowledgeable as well as professional. A special thank you to Kristie for all her help through the process, it was so appreciated!"
Traci Nagel
September 2, 2020
"Very upfront, very flexible, great service."
Paul Dufraine
September 2, 2020
"took a little longer than initially expected and quoted but our current lender was the hold up. Good experience, responsiveness to our questions was prompt and courteous. Excellent service. "
Ernest Copeland
September 1, 2020
"Thank you Brandi Reynolds and Kristie Head for your professionalism and timely assistance during our house refinance process. You were knowledgeable, informative and precise when providing answers to our loan questions. Great customer service overall!"
William Ruiz
September 1, 2020
Steven Martin
August 30, 2020
"Katy and Zach Thank you so very much for helping us with the purchase of our home. Special thanks to both of you for your patience with us old folks! We appreciate very much all you have done. We love our new home! Our realtor told us he would recommend Katy and Zach Via because you are very efficient in the VA loan process. God bless"
Francisco and Pauline Herrera
August 28, 2020
"We are so happy we met a very amazing and patient VA loan officer, Katy Via. Katy has guided us through the process of purchasing our home in Albuquerque,NM in a very professional manner we are so grateful to her and would recommend her highly. Thank you for all your time and patience we are very happy with our home! God bless."
Francisco E. Herrera
August 28, 2020
Erica Nater
August 28, 2020
"I had a great experience with the Veterans Loans team. They worked tirelessly to close my loan in a timely manner. They made my whole experience getting this loan stress-free. I give my highest recommendation to any one to use this company for your mortgage needs. I would certainly use them again."
Jermain Sabbatt
August 26, 2020
"Lois@veteransloans.com was informative, professional and was able to assist me an older Veteran to obtain documents, proofs of income and explain thoroughly escrow procedures. The whole team worked well together to get the lowest interest rating and help you in every manner with kindness to simplify escrow procedure and policy. Get your refinance or new loan for new home now. The interest rates are the lowest since great depression. Lios and team will help you budget your mortgage according to your budget. "
Enoch Aguilera
August 24, 2020
"I donโt think I have ever written a review, partly because I am not computerish, and partly because I am old. So what I have to say is short. Our hearing and eyes, and mind are not what they once were. So, when you have people help you as much as Melissa and Jessie helped us, it is worth noting. They were willing to repeat as necessary until this veteran could wrap his mind around it. Now that took some doing. I and my wife am very grateful for their kindness and getting the job done. Thank you, and God bless you both โ Ken and Jonel"
Ken reesman
August 21, 2020
"
Of the 4 mortgages my wife Lillian and I have obtained for our present home in Brandon,Fl this was the most satisfactory. After talking to 3 companies including Veterans Loans, we starting interfacing with Jeff Bailey on the multiple details and issues. Jeff was very professional and knowledgeable on the information that we needed to obtain the right mortgage refinance that was best for our situation. For most this a very trying experience and it is very important to have someone like Jeff to match the process to the need.Following to completion of the process was Erin Jensen and Ch!Lon that was also very satisfactory. Thank all for the needed help.Best regards, Fred and Lillian"
Paul & Lillian
August 21, 2020
"My home buying process was one of a kind! Very easy and fast. The team that helped me were knowledgeable, friendly, and made the entire experience simple. I closed on time and had no issues! Iโm very glad that I closed with this company."
William C
August 20, 2020
"A very positive experience with Veterans Loans. We had bid our home refinance with 4 different lenders and absolutely made the right decision choosing Veterans Loans. Brandi was incredible to work with. She was completely transparent and true to her word in adjusting our rate should they fall which they did. She was very friendly, easy to work with and quickly answered any questions we had. Our positive experience has lead us to refer multiple friends and family to Brandi and Veterans Loans."
Steven Hegedus
August 20, 2020
"the following is glowing praise for Michelle Huff, my loan officer and Erin Jensen the transaction coordinator on my recent re-finance...both individuals made the entire experience run smoothly and allayed any of my concerns...their expertise and congeniality made a usually stressful and difficult process much easier...their attention to detail and understanding of the protocols helped immensely to fast track my paperwork...
I would be happy to commend either one to any personal friend or anyone who asks about procuring a loan...without reservation I recommend Michelle Huff and Erin Jensen for their diligence and forthright handling my refinance with Veteransloans"
George Zebot
August 20, 2020
"I have just completed the closing part of a home refinance loan with Veterans Loan, my experience throughout the loan process was amazingly joyful. Most importantly, Michelle Huff, working with Kristie Head, got me to the closing tale in a very timely manner. Both communicated with me throughout to keeping abreast of what was going on. From my first call to Michelle at Veterans Loan.com until closing, she was very cooperative and willing to listen; she understood my financial situation and worked successfully with me to make the closing happen. I have gone through multiple home mortgage loan experiences throughout my life. Michelle and Kristie gave me the very best experience of all. I will certainly continue to use Veterans Loan.com for my mortgage needs and recommend them to anyone, including Veterans, looking to purchase or refinance a home."
Jermain R. Sabbatt
August 20, 2020
"My home buying process was one of a kind! Very easy and fast. The team that helped me were knowledgeable, friendly, and made the entire experience simple. I closed on time and had no issues! Iโm very glad that I closed with this company."
William C
August 18, 2020
"Jessie and Jeff were absolutely incredible at their respected jobs. Jessie I met later on in the process when my transaction manger was in the process of leaving and she came in and took over like there was no problems at all and even did better than the person before her. The Legendary Jeff Bailey however was the person I was working with since the beginning, and in the future of home buying I will not speak to anyone else unless Jeff inst working there anymore. Jeff since the start had went beyond his call of duty to ensure that I made all the right decisions and checked constantly on me to make sure everything was going smoothly.This was my first home and I always heard that buying your first home was such a learning and scary process, but not with Jeff he calmly explains the process and regularly checks in and tells you what status your Loan is at. To say that he was essential to my home buying experience is an understatement, I do not have words enough to express my gratitude towards him or his team. I can confidently say I can recommend anyone to Jeff and he will help them beyond what they would expect and allow for anyone that he is assisting to the most pleasant of home buying experience. "
Damien L Battles
August 17, 2020
"I am very pleased with Karen she helped everything go very smoothly. Any issues that would arise she took care of quickly and professionally. Mashonda Smith the realtor was exceptionally good at her job. She helped guide me through every level. I would highly recommend veterans loans"
Terry Dillon
August 17, 2020
Novella Jean McGinley
August 13, 2020
"hi, we are absolutely happy to have worked with Jeff and Erin. They are very helpful, patient and
knowledgeable. I have dealt with several past lenders and prospective lenders beforfe and your people are
the best. Very straightforward and honest with the numbers. Jeff was consistently patient with my
relentless line of questioning!
Thanks to Mid-Continent Funding Inc. "
rolando c ramiscal
August 11, 2020
"It was a real pleasure to work with Amber and her associate Abigail. They were knowledgeable, thorough, prompt and so polite. They made the experience easy and answered all my questions. I would definitely use them again. Jack"
Jack womack
August 11, 2020
"I started working with Jeff in November 2019. He treated me like I was already a client. He answered all my questions and phone calls even before I decided to go with VeteranLoans. Jeff worked to get me the best rate. I would definitely recommend VeteranLoans and Jeff."
Tawala R Brumfield
August 10, 2020
"My experience with Veternsloans.com was by far the best home buying experience I've had and this is my fourth home. My last home buying experience was an complete and utter NIGHTMARE to the point I told the lender (Veterans United and DR Horton to just keep the house, I will buy a tent and live on the beach) I was kept informed of the process the entire time. Due to the expiration of my apartment lease, everything had to move quickly and the team was right on it. They worked TIRELESSLY to get every everything completed in time. I am so so thankful I called Veteransloans.com and for the team that was assigned to me. I will definitely be sharing this with other veterans. Thank You All!!!"
Angela Mills
August 7, 2020
"Fantastic group of professionals and extremely knowledgeable. A true pleasure to work with. "
Steven Martin
August 7, 2020
"very accommodating very caring"
gary herak
August 6, 2020
"Michelle Huff and Erin Jensen are awesome! They explained everything in detail and made this experience easy, especially during this pandemic! Thank you all! Louie n Leslie Velazquez "
Louis Velazquez
July 31, 2020
"My loan officer, Paul Betts, and Jessie Latham helped a great deal. They were both extremely easy to work with and were prompt in their replies and updates. Could not have had asked for a better team. They were both there to answer every question and helped me get through the entire process stress free. I was really fortunate to work with them and plan on placing all my future home loans in their hands. Thank you for the great experience VeteranLoans!"
Peter
July 31, 2020
"Smooth Process From the start to the end amid COVID-19; Jessie, Keeley, & Paul made my refinance process run smooth and simple!! I couldnโt have worked with a better Team than their A-Team!!! Communications is key in a process like refinancing and without it; it can make your whole experience sour. Thank You so much for making it so easy for me!! You guys Rock!!!"
Michaelene
July 31, 2020
"Katy and Kristie are an All-Star team and did a fantastic job of getting our family into the home of our dreams! They always had an answer for our many questions and patiently walked us through the purchasing experience. We never had to wait to get a response from our inquiries and they always ensured we had what we needed. We have purchased a home before and this was a much more professional, streamlined, and transparent process. I highly recommend both Katy and Kristie to anyone that wants a solid team to help their family. They prove that purchasing a home can be stress free. "
Kevin
July 31, 2020
"Harry Castilow was very helpful and was always on top if everything!"
Derrick
July 31, 2020
"The loan officers were excellent. Very good with information and assistance. Easy to reach and talk to! It was a pleasant experience!"
David
July 30, 2020
"Only the highest praise for all involved!"
Janeen
July 29, 2020
"I had the pleasure of working with Ms. Michelle Huff. Thankfully so because I was denied initially on my home loan by another company. Michelle was so patient and understanding and worked so hard to make sure I had the home of my dreams. She reached out to me every week until we found the right home for me. Thank you sooooo Michelle. Now I have my starter home for my starter family!! "
Kimesha
Trustpilot Review
July 27, 2020
"From the start to the end amid COVID-19; Jessie, Keeley, & Paul made my refinance process run smooth and simple!! I couldnโt have worked with a better Team than their A-Team!!! Communications is key in a process like refinancing and without it; it can make your whole experience sour. Thank You so much for making it so easy for me!! You guys Rock!!!"
Michaelene
July 24, 2020
"You are an amazing person and with everything that I was and still am going through you can't imagine the weight you took off of my shoulders. This process was incredibly seamless from day one once I started working with you. And to be honest I was waiting for the rug to be pulled from under me and you made sure it stayed in place. I meant to email you when I found out both of my Mortgage Loans were serviced by the same company. I was confused at first when I received the call but when I hung up I said Karen's still working her magic!! THANK YOU for EVERYTHING you did for my family!"
Chelevia
Trustpilot Review
July 23, 2020
"The service and treatment from Michelle Huff and Erin Jensen that we received was excellent. They were courteous, very knowledgeable about the process and always got back to us when we had questions. We will be sure to recommend them to our friends. Our refinance couldn't have been smoother or faster. Thanks"
Sandra
Trustpilot Review
July 23, 2020
"The end result was fantastic! We have refinanced our home mortgage with a very, very low interest rate. Our primary objectives were met. The people we worked with were just exceptional. However, the level of detail required was both unwarranted and irritating. I spent hours gathering meaningless detailed information and the only reason given for requiring this 'stuff' was a completely illogical explanation that it's required by the VA."
Patrick
Trustpilot Review
July 23, 2020
"The home buying process can be quite confusing at times. We had a lot of questions and at times I think I asked too many questions, but Melissa and Jesse worked with us every step of the way and did a very good job of keeping us informed. The team at Veterans Loans worked very diligently in every step of the process and I am so grateful I chose Veterans Loans for our home buying process. It was simple, easy, effortless, and comforting knowing we had solid hard-working people assisting us. I would totally recommend Veterans Loans to anyone! Fantastic!!"
Alaine
July 20, 2020
"You are the nicest person we have ever worked with in business. You were so knowledgeable and knew how to make it happen. A big thank you for walking me through the paperwork online. First time I've had to tackle that all online! You were awesome!Again THANK YOU!"
Ruthie & Dave
July 16, 2020
"I would like to start by Thanking your company for supporting all veterans. You provide a Great service to us. I first contacted NewDay, they couldnโt answer my questions and then called back a week later as they were So Busy and could help me at that time. The two people I worked with was Keely and Lois Martin. I first contacted Keely, she was absolutely wonderful. She was able to answer my questions without hesitation. I have done a few loans in my life and was able to get all information put together ahead of time before it was needed. There were times toward the end process I felt I was doing the work to get information that was the responsibility of Ms. Martin. I would call/text/email Ms. Martin and have to send a second time due to no response from the first. She would send me (sometimes condescending) text/emails for information I already sent but failed to check for texts/emails. Three weeks before we were to close, I gave information to Ms. Martin that my wife is a teacher and school was closing. I had been told they would need to confirm before closing on the loan they would need to verify employment for my wife. I sent a signed contract from the board of education for the school year 2020-2021. I explained that the HR department was not in office due to COVID and she had to request via email for someone at HR to call back. I also explained that the HR office were only there Monday through Thursday late and did not work on Fridayโs. With the closing on a Monday they should not have waited to the last moment to verify. We closed on the 29th of June as scheduled. Apparently, the verification did not happen, 2 July I received a call from Ms. Martin stating we needed to call HR to respond. The HR department was closed on Friday as I had told her, the HR was closed on the following Monday as well. We received a text from Ms. Martin (condescendingly) they ((HR) was not answering. This was not My problem, it was a Her problem. I had for warned her this would happen. This delayed our receiving a payout to us. I called Ms. Martin and insisting on getting the money as we closed, the deal was done. We found out that a request to HR was not sent until the Monday after closing, and the information was sent on Tuesday when HR responded. I felt that I was doing someone elseโs work trying to get this done. We are happy this is done and still would recommend to anyone who is looking to get a VA loan to contact your company first."
Leigh
Trustpilot Review
July 16, 2020
"Brandi and her assistant Erin got this loan closed in 40 days, beginning to end. Veteran's Loans is a very efficient company that tells you exactly what they will do, and how, describing what to expect. Brandi and her assistant Erin were great and kept things moving along and handled any little snags as they came up very efficiently. They explained each step in depth and any options that were available. I believe that Veteran's Loans are the best, most efficient and fastest option for mortgage loans for veterans. I can't imagine anything they could have done better or faster. I am totally satisfied with them and recommend them to anyone interested in obtaining a VA loan."
William
Trustpilot Review
July 15, 2020
"I couldnโt Of had a better experience, first time home buyer so didnโt really know what was going on, but between them and my realtor it couldnโt of been easier, was in constant communication with me about everything that was going on and why it was, and kept me up to date and really was just a huge help, working 6 days a week doesnโt leave much time for anything, but it was just all emails and document signing online which was perfect for me."
Briggs
July 14, 2020
"Fast easy experience. Made the home buying fast and easy. Would recommend working with this dedicated and professional team. If I knew it was that easy I would have purchased a home years ago. Thank you for making our dream come true"
Chad & Nicole
July 13, 2020
"HOME REFINANCING WAS VERY EASY, SIMPLE AND QUICK.AT FIRST I DIDN'T WANT TO DO IT BECAUSE OF THE AGGRAVATION THAT COMES WITH PAPER WORK ,TIME CONSUMING,ETC. . AMBER AND ABIGAIL WERE VERY POLITE AND PROFESSIONAL. THEY SIMPLIFIED WHAT I DID/T UNDERSTAND AND BEFORE I KNEW IT WAS DONE.GREAT JOB THANK YOU."
CARLOS
July 10, 2020
"Hi there, I had a great experience with Michelle Huff and Erin Jensen. They were knowledgeable and very responsive!"
Caroline
Trustpilot Review
July 6, 2020
"Andrea Jackson and Kristie Head are a true assets to the organization. They are knowledgeable, great listeners and very positive. These are the qualities that were instrumental in getting my deal done. (Which was not a cake walk). I was so impressed I am currently looking at financing my other properties with your organization. Unlike other financial institutions Andrea and Kristie keen insight into what challenges we needed to overcome and explaining the reasons why was instrumental in my willingness not to give up in the final approval process. They took the time to listen and always be half full in their approach."
Lloyd
July 2, 2020
"We have had a great experience refinancing our home. Michelle and Erin have been great to work with. They have made every step as easy as possible."
Gloria
July 1, 2020
"I would like to thank Katy and Jesse for an awesome experience. Katy was right there for me as soon as I completed my application online. She has a wealth of information and expertise. She was very professional and also compassionate. Katy and Jessie have made this process very positive and worthwhile. I appreciate their service to me as a veteran."
Foster
Trustpilot Review
July 1, 2020
"Brittany and Lois handled all of our refinancing needs and made the process quick and painless. From start to finish, we refinanced our home within 30 days, and thatโs even amid the coronavirus shutdown. Lois was very prompt with replies and communicated efficiently. Majority of the communication was done electronically, via email, which I appreciate. I def commend. Easy peasy!"
Heather
Trustpilot Review
June 28, 2020
"Wonderful experience with everyone at VeteransLoans.com. Officers always courteous, and very helpful and knowledgeable in answering all my questions."
Joyce
Facebook Review
June 26, 2020
"Thank to Katy Via and Jessie Latham. Thank you for all the hard work and dedication on working with me through a time like this. I really appreciate you both. I love me home you two are my rock. Again thank you for the gifts so thoughtful and sweet. Oh a shout out to the best realtor in town Leslie."
Tonya
June 25, 2020
"Thank you so much and thank you for putting up with us, I know at times I can be difficult. But you were amazing to work with. You helped us as much as you could to keep it all going fast."
Christina and Jose
June 25, 2020
"Thank you so much for all the work you did !"
Dan
June 25, 2020
"Thank you for making our home buying experience successful and easy."
Terry and Cynthia
June 24, 2020
"Hi there. Just want to send a special thank you to 2 amazing people that made it possible for us to purchase our first home together. Keeley Duncan and Jesse Latham for their kindness and promptness on every matter on making our dream happen. Also for being patient with me in getting their paperwork as they needed it. Don't know if I will need them again but if I do I do believe they will be right there. Keep up the good work and when the home gets more together you better believe I will send pictures. Thank you again."
Earl and Peggy
June 23, 2020
"We had the pleasure of working with Keeley and Jessie, they were very informative and helpful with any questions, they explained how every step of the process was going to be conducted. It was an overall great, fast, and easy process working with them!"
Chris & Makayla
June 23, 2020
"My loan was handled very professional and was happy with the process Abigail was great"
Joseph
Trustpilot Review
June 22, 2020
"We were very happy with the quality of information we received from the team. We trusted their advice about rates and it turned out the best possible outcome. They were available at all times for questions and really worked on our behalf to move the process forward."
Kelly
June 19, 2020
"Katy and Kristie were wonderful...and I don't give many 5 Star reviews. Communications fast, clear, respectful. I felt that they just wanted to give an outstanding experience. It was about me, not them."
David
June 18, 2020
"We could not be more pleased with the professional service and customer support provided by Katy Via and Kristie Head. They were efficient, professional, knowledgeable, and very efficient. They kept us informed throughout the process and answered our questions promptly. I would do business with Veteran Loans again and highly recommend their services."
Jerry
Trustpilot Review
June 17, 2020
"In one word, arduous. But it could have been much worse. Lois Martin and Britney Bailey were the consummate professionals I needed during the process. I was dealing with a cantankerous seller and negotiation was difficult at times. It worked out great in the end thanks to your hard working employees. They deserve a raise after this one. Many Thanks to both."
Peter & Suzanne
June 16, 2020
"Very professional friendly and courteous team members. Closed quickly at rate promised. Would recommend to others. Thank you "
Eric
June 15, 2020
"thank-you and your team for the wonderful, expeditious, professional, and might I add enjoyable, experience of refinance. You not only allowed me to reach the goals I had set for this refinance effort, but made the process fun! Again, not for repetition but for emphasis, I say thank-you."
Roger
Trustpilot Review
June 14, 2020
"Thank you to Amber and Abigail in the Columbia, MO office. It was a very smooth process from the beginning until we closed. I couldn't have asked for a more professional experience. Highly recommended !!"
Tony
June 4, 2020
"Harry, I want to say Thank You Very Much for all your hard work. You and your team did a great job and I really appreciate everything you did to get me into my new home."
Sean
June 1, 2020
"We worked with Kristie Head and Andrea. Both were so helpful!"
Ralph
May 27, 2020
"It was a pleasure working with Jeff. Excellent customer service. He was available at all times and explained any questions we had immediately either by phone or email. He helped us in getting a great interest rate. Definitely someone you would feel comfortable and trustworthy working with."
Olga
May 21, 2020
"The process was quick and easy. I had a great experience. My many emails and calls were always answered almost immediately. I do recommend them to anyone refinancing."
Blanca
May 21, 2020
"I would like to thank Paul and Jessie, they did great on helping me out into a wonderful home. They made sure i was well communicated with and krpt me informed."
Leonardo
May 21, 2020
"Jeff was wonderful. He worked with us every step of the way and made sure we were in the know during the whole process. He answered our unending questions and fought for us to get the best deal. We are impressed with how smoothly and quickly he came through for us, especially during the time sensitive and difficult circumstances that came up, including trying to buy a house in the beginning of the covid-19 pandemic. He gave us peace of mind that we'd be able to get the keys to our new home even in this uncertain time and we did! Thank you!"
Amanda
Trustpilot Review
May 21, 2020
"I would like to thank Paul and Jessie, they did great on helping me out into a wonderful home. They made sure I was well communicated with and kept me informed."
Leo
Facebook Review
May 18, 2020
"Katy Via and Jessie Latham were great. They helped relieve a lot of the stress that comes with being a first time home buyer. They were always able to answer the questions in a friendly timely manner. I would highly recommend them to anyone buying a home."
Brett
May 14, 2020
"VeteransLoans.com made refinancing my VA mortgage simple! Furthermore, Brandi Reynolds & Kristie Head were awesome! Both were incredibly responsive considering the volume of refinancing requests they were processing & went above & beyond keeping me updated during the process. I really appreciate their professionalism & dedication to me, their customer. Thanks Brandi & Kristie."
Andre
May 14, 2020
We had a great team of people to work with. Jeff Bailey, Isaac Ellis and Amanda Galiley were exceptionally thorough and explained everything so that we could understand. Thank you all for your help."
Sandra
Trustpilot Review
May 13, 2020
"LOIS AND HER TEAM WERE AWESOME, CHEERFUL, PATIENT AND FRIENDLY. THEY ALWAYS GOT BACK TO ME IMMEDIATELY IF I HAD ANY QUESTIONS. THANK YOU."
JoAnn
May 12, 2020
"Five months ago my wife and I decided to purchase a new home. First we had to refinance our existing home from a VA loan to a conventional. Brandi Reynolds began the process. It went so smoothly. Information flowed back and forth via the internet. Electronically signed all the documents. Easy Breezy. Then the purchase of the new home went even smoother spite the COVID crisis. Here we are in our new home thanks to Brandi. She is so knowledgeable and friendly. Helpful to no end."
Adrian
May 7, 2020
"Very easy and simple refinance. Michelle and Jessie are a top notch team. They kept us up to date on where we were on the loan process. Michelle was able to get us a lower interest rate than what we were quoted on the very last day!!! Only thing I would ask be changed is if the home has a well ask for the well test in the beginning. I give Veterans loan 10 out of 10!!!"
William
Trustpilot Review
May 7, 2020
"Very easy process and communications throughout the process was excellent. Very happy with service rep and working with us to get best possible outcome. "
Joe
May 5, 2020
"Thank you so much for walking us through the process and working with us every step of the way. Your team work hard for us and we greatly appreciate your company.
Terry
Trustpilot Review
May 5, 2020
"Katy an Ashleigh did an excellent job. Thank you, VA, for making this happen."
Jerry
Trustpilot Review
May 3, 2020
"Karen and Justin were phenomenal. Both went above and beyond to help us close on our dream home. They were also always there to answer any questions that we had about the home buying process. Wish I could say this about the realtor we worked with, but if it wasn't for Karen and Justin, we most likely would not have purchased a home in the timeframe that we did."
Jessica
May 1, 2020
"As a First time homebuyer there was definitely things I didn't expect. While things didn't go as smooth as I hope, I'm glad Tanner Nute was on my side. I cannot stress enough of how important his communication and hard work was for us. He was always helpful and would never get frustrated. He is the main reason I would recommend Mid-Continent funding to others. To all readers please request Tanner to be a part of your team."
Treston
May 1, 2020
"Jessie Latham and Michelle Huff both were very efficient, patient and easy to work with."
William and Mary
Trustpilot Review
April 27, 2020
"Kristie and Brandi were very professional and really encouraged me when I had some questions. I felt very reassured with their handling of the loan. Thank you all for such an easy experience that is so long lasting!"
Paul
Trustpilot Review
April 25, 2020
"Fast and supereasy..everything was taken care of."
Mark
April 24, 2020
"Your team did a fantastic job and all get kudos and accolades "
Sue
April 23, 2020
"I have worked with MANY lenders over the past decade and many Veterans and I love my job. I am one of our Top Producing Agents that Loves what I do and cares immensely about my Clients and the Process. All that said, I have never lost my cool, bucked back on an appraisal or had to have a "chat" with another Buyer's lender whom I'm not representing. But you handled this so flawlessly and so professionally, I'm speechless.
I also want to thank you for all the communication you've had with me, during this transaction, which means a lot to me. I don't know how the Buyers found you, But I am blessed to have met you. I wish you both the very best and thank you from the bottom of my heart!
"
Holly
April 23, 2020
"Hi there I would like to thank melissa for all her hard work during our refinancing process. She kept us informed all through the whole process and explained everything to us so we could understand what was going on all throughout it."
Charles
April 14, 2020
"Melissa, Lois and the team at VeteranLoans.com made refinancing such an easy process. It went very smoothly and I'm saving more than I expected! I recommend them for any Mortgage Loan needs. They kept in communication throughout all steps and it was seamless."
Sarah
Trustpilot Review
April 14, 2020
"Brittney B. and Lois M. at VeteransLoans.com, did an outstanding job on the VA refi program for me and my family! Britt got us locked in at a low rate and Lois closed the deal! Together, they completed my refi in less than 30 days - during the COVID-19 lockdown! Can't ask for more help than that! They treated me with respect and dignity throughout the entire process. Highly recommend VeteransLoans.com to any Vet looking to refi. This is real and legit!"
Troy
April 10, 2020
"My Wife and I just refinanced our home with VeteransLoans.com. We had the pleasure to work with Amber and Abigail. Iโm extremely satisfied with our experience. I had a ton of questions about the process and Amber and Abigail answered them all. I know they were working multiple accounts but it always felt like they were only working with us. Due to the quarantine I expected things to move slow. We actually closed earlier than we originally thought. Iโve already recommended a few of my veteran friends. Thank you Amber and Abigail for all the hard work, Youโre awesome!"
Matt
Facebook Review
April 7, 2020
"Everyone at this company is awesome! Amber and Abigail are just amazing. This company offered us a much lower rate and everything was done properly and professionally. Amber Hatcher got us another 1/2 of a percent lower on a day it dropped! Amazing!!! We would recommend them to everyone!!!"
Kimberly
Trustpilot Review
April 7, 2020
"Big shout out to Janis and the team for a great experience. Everyone was helpful every step of the way. Highly recommended."
Steven
Facebook Review
April 7, 2020
"Melissa and Lois were amazing to work with! They made it easy and they communicated very well throughout the refinance process. Highly recommend this company!"
Sarah
Trustpilot Review
April 5, 2020
"It is a long and extensive process to complete but Matt and Lois made it a Smooth Process."
Donald
April 2, 2020
"I wanted to take this time to thank you for all your hard work and dedication in assisting me with the purchase of my first home. From day one you were always there with a cheerful attitude and willingness to to get me approved. I am finding it hard to put into words how much everything you've done means to me and my family, so in short thank you so much for all you do. I wish you well in all your future endeavors and hopefully in the future you will be there for us as you made this process a success and as stress free as possible. "
Gregory
Trustpilot Review
April 2, 2020
"I've heard buying a home is one of the biggest stresses you'll go through. I didn't know how right They were! I can't imagine not having Amber and Abigail helping us. They responded quickly to any questions and went out of their way to be patient with my multitude of questions and crystal clear with the answers. Working with them seemed a lot more like working with friends than dealing with "the mortgage folks." I would HIGHLY recommend them to everyone."
Donald
March 26, 2020
"Both Amber & Abigail were extremely friendly, highly knowledgeable concerning all the steps during this process. There were times I would get frustrated, but both these young ladies went above and beyond to explain things to me no matter how long it took. They are extremely professional, courteous, and easy to work with."
Russ
Trustpilot Review
March 16, 2020
"It was a pleasure working with both Katy Via and Garret Hinrichs. We were able to close on my house very quickly. The process was simple and smooth. They responded to questions in a timely manner. I would definitely recommend veteransloans.com to everyone. Thank you for all your hard work."
Terence
March 16, 2020
"It was a pleasure working with both Katy Via and Garret Hinrichs. We were able to close on my house very quickly. The process was simple and smooth. They responded to questions in a timely manner. I would definitely recommend veteransloans.com to everyone. Thank you for all your hard work."
Cynthia
Trustpilot Review
March 15, 2020
"I wish I could give you guys more stars. Erin kramer and Kristie head were just amazing. They took care of everything and made the process really smooth for my wife and I. They made our dream a reality and we couldn't be any happier with how everything turned out. Thank you guys for taking care of us."
Joe
March 10, 2020
"Thanks to both Katy and Garrett, you were very patient with me and helpful also .and we were very pleased with all of your work."
Deborah
Trustpilot Review
March 7, 2020
"It was an outstanding experience of a lifetime. A fantastic bond was created with the team of Michelle Huff, Lois Martin and other team members which pulled my wife and I through a somewhat complicated and challenging process which, in the end, achieved our goals. The fun part of our nearly every day discussions was exchanging weather conditions in Missouri vs Florida ."
Don
Facebook Review
March 6, 2020
"Good Morning Garrett, I want to thank your team for the wonderful Job this 2nd time around. I really appreciate all your hard work."
Penny
Trustpilot Review
March 2, 2020
"I'm overall very happy with my experience with VeteransLoans.com. From the beginning they guided me through all the steps and when it got to my loan coordinator Harry I was amazed how quickly he responded to any questions that I had.. Harry was Aces!!!"
Michael
"Recently I had the fortune to work with one of your transaction coordinators, Lois Martin, during a real estate transaction. Have to admit, it is rare to have worked with such a competent representative as all involved felt strongly that Ms. Martin played an integral role in helping to keep the process moving forward to a successful closing. Her diligence, customer service and level of communication helped all parties and agents feel confident that what could be done was being done.
With that, I wanted to pass along a huge THANK YOU for having such a competent employee as Ms. Martin. She should be seen as a very valuable asset to your organization and as a result I will be adding Mid Continent Funding, Inc. to my roster of recommended lenders.
Thank you for your valuable time."
Jeff, Realtor
Trustpilot Review
February 27, 2020
"It was a pleasure dealing with both Brandi Reynolds/va and Kristi Head. They made it a simple, smooth and easy to get to closing. I will tell anyone that asks to call them for help. If I decide to do any purchases or refi I will call."
Jim
February 27, 2020
"I just want to start by saying that Erin Kramer has been the nicest employee of a loan company that I have ever talked to. She really cared about getting me the best deal she could. I am a first time buyer so it is hard not knowing what was going on all the time. Erin kept me in the loop and answered every question I had. I was in need of a loan quickly, my closing date was 30 days away. Erin got back to me within in minutes and seconds at times with answers to questions or help when I needed it. In the end I did not end up with Veterans Loans due to me setting up a bidding war, but at anytime in the future I would be happy to go with them. 10 out of 10 for great customer service, snappy response time, and easy application process. "
Michael
February 27, 2020
"Thank you so much for the housewarming gifts. It is a great opportunity for me to have gone through the process with such a great mortgage company. Recommending to all my friends. Thank you again "
Harvey
Trustpilot Review
February 27, 2020
"Karen Goetz and Tanner were always helping me and they busted their backs working for me to get this done. I couldn't be happier! Two experts handled every question that i had and i knew i was in good hands, no not Allstate commercial, i can honestly say that they made this whole thing go quickly and correctly. Thank you both for the job well done!!"
Wayne
Facebook Review
February 25, 2020
"This has been the most easiest process ever. I really love how the VA takes care of their veterans and looks out for them. Everything was in our best interest and they worked HARD for us. Every question that we asked was answered in the best way we could understand. Big thanks to Amber Hatcher and Abigail Ladlie. You guys are awesome!"
Amber
February 25, 2020
"Oh my goodness!!! Thank you all so much! I donโt think you guys know how much that means to us, please tell everyone thank you so much for everyoneโs help, you guys have been a true blessing!!!! I wish I could like do something for you guys to thank you!"
Shelbi
February 25, 2020
"I didnโt come to veterans loans with the best case scenario. Although was credit was good my debt to income ratio was above the recommended threshold. A previous company literally told me there was nothing they could do for me. As discourage as I was, I knew that I had put myself in a decent position and that wasnโt an answer I was willing to receive.. Kristi and Brandi at Veterans Loans werenโt willing to accept that either. They helped me through the whole process and even when I got a little discouraged they encouraged me and told me it was going to work. They worked nonstop in making sure they could get me in the house that I picked from the jump. The same one I was denied for from another company โdedicatedโ to helping veterans. I have a low mortgage rate, and the house I wanted, and I wouldnโt have want to do it with any other company! Thank you Veterans Loan and specifically, Brandi and Kristi! "
Kenny
Trustpilot Review
February 19, 2020
"The entire experience of refinancing my home was with great ease. From the initial call to the final agreement. I can truly say that everyone I talked with, sent emails too, sent documents too or any process that needed attention was simple and easy to do and understand.. I am very happy and would not hesitate to contact these folks if necessary. Thank you for a very enjoyable experience."
Charles
Facebook Review
February 19, 2020
"Katy Via and Garrett H made the loan process fantastic. This is by far my best loan experience ever!"
Ericka
Trustpilot Review
February 18, 2020
"This is not my first rodeo...
But I can say that it has been my best experience buying another home, BY FAR!
Every single person I dealt with was a PRO.
They were very good about following up and staying in touch.
As I concluded the process for my elderly Mother, she was just so happy and relieved to have found some honest folks to work with.
KATY GOT 'ER DONE!!!"
Joel
February 18, 2020
"Working with Kristie Head and Brandi Reynolds was a wonderful experience! Both of them were delightful and handled our refinance with precision. They kept us apprised of every event relating to the refinance and answered each question accurately and quickly. This was by far the best experience we have ever had when dealing with home financing. Everyone we dealt with was proficient and efficient. Thank you all so much!"
Terri
Trustpilot Review
Febraury 10, 2020
"Your company has been gifted by your dedication to your customers. This was evident throughout my home purchase experience. My home purchase was an only success due to your drive to ensure that I was able to close on time. This purchase presented several challenges and even some hurdles to overcome. However, never once did you let these barriers prevent this deal from falling apart. My family and I are opening a new chapter in our lives due to your un-measurable resolve. You have my most heartfelt thank you and recommendation to all that I know to use your services. Again, your efforts are greatly appreciated and we are overjoyed with our new home!"
Duane
Trustpilot Review
Febraury 10, 2020
"Jessie was awesome to work with. She worked hard to get things completed. I would work with her again"
Karen
February 4, 2020
"What can I say... Katy Via is simply an expert at what she does. If I ever have the chance to steal her away for a business I own you can guarantee I'll make an attempt to. Her knowledge, patience, and work ethic made my home purchase the kind that people only see in movies. It was practically effortless. She ran numbers to help me find the price point for my loan with escrow that fit my budget, put me in contact with insurance agents, ensured every question along the way was answered. She diffused tension when it arrised and alway (ALWAYS) presented herself professionally. The crowning jewel for me was when she surprised me with the lender approving me for an exception to the published loan rate. I managed to get my rate at half a point lower than I should have and she found leftover closing costs from the buyer to buy down the interest rate another half a percent. In the end... I... a divorced man with 4 kids and a bankruptcy 3 years ago man aged to secure a single borrower loan at 3.25%. Simply remarkable! I can't thank her enough. I don't what she's paid hourly, but I'm confident she deserves more. She's the kind of person a business needs to lock down and make sure doesn't go anywhere. A true top 1% kind of work ethic that results in the top 1% of results. From my family to yours, thank you Katy! We love our home!"
Andrew
Facebook Review
January 30, 2020
"Amber and Abigail are hands down the best customer service I have ever experienced! They went above and beyond to make sure everything was communicated to me throughout the entire process. It was all done very quickly! 100% recommend!"
Cody
January 28, 2020
"I am very happy with the way everyone treated my wife and me. This company was patient and worked hard to get us through the paperwork needed for the approval. Never once did we feel discouraged with getting the loan. It took the better part of two months from start to finish to get this loan and that included two holidays. Wow! What devotion. Thank you Matt,Jeff and Issac."
Joseph
Facebook Review
January 23, 2020
"VeteransLoans.com was the only company that made me feel comfortable throughout the process. I closed yesterday!"
Antonio
January 23, 2020
"Excellent service, probably the best customer service we have ever had. Andrea and Harry keep you up to date regarding the loan status, and the loan closing was timely. Very, very impressive. I have already referred them.๐๐๐๐๐ฝ๐๐ฝ๐๐ฝ๐๐"
Richard
January 15, 2020
"This was a bit of a surprise. No one was giving us even a chance to refinance. We would get a bunch of JUNK in the mail about financing, yet when you checked on it there was always some reason they couldn't help us. We received some emails from Brittney Bailey and I just didn't pay attention and erased them. I was tired of being rejected and given a line. She continued and then one day loan documents showed up to be signed. It wasn't what we wanted. We are in our 60s and this would be our last refi. I wanted it to be as much what we wanted as possible. Brittney and Garrett went out of their way to get it done right. We got just about what we wanted. You would have to be God to get absolutely everything right but they did better than what I expected. My previous loan company gave us some grief but that was not VeteranLoans.com problem. I would highly recommend VeteransLoans.com; THANK YOU. VeteransLoans.com gave us their best and I'd recommend them to all who would wish to be treated right and well. Thank Brittney for your determination and zeal. Thank you very much Garrett."
Ron & Susan
Facebook Review
January 14, 2020
"They were so easy to work with me in getting me into my new home. and were able to get me into the home I wanted and lock in the bid. Fast and efficent. Thank you all so much very happy to work with you."
Monica
Facebook Review
January 9, 2020
"Michelle Huff and Lois Martin, they are the best!!! The sweetest kindest people you could ever want to help you through your loan process, they explained the process of everything and was with me every step of the way!!! I have bought 2 homes in San Diego in the past and never come across anybody as awesome as Mid-Continent Funding, Inc."
Trish
Trustpilot Review
January 6, 2020
"Just to let you know, we are in the process of moving into our home in Nixa. I just cannot believe how easy it was working with you guys. Oh, thanks a bunch for the cutting boards, they are great. When we began this process, I was not so sure I was going to like it. But, you all made it very easy and pleasant. And most of all, you gave us hope in getting this home. We are so happy and pleased with how things went. Thanks again from a very humble Husband and wife."
Wade And Ferrell
December 30, 2019
"I want to thank Melissa and Abigail, thank you for a good experience."
Santos
Google Review
December 26, 2019
"There is not enough space for me to say how pleased I was at my experience in receiving my VA Loan. Every person helped like they knew me for years. As a Vet, I served my country proud. Well know, I can say the same for the VA Loan department. Thanks for everything. We are in the process of moving into our home. What a joy. Thanks to all there and God Bless to all."
Dr. Wade
December 19, 2019
"What a wonderful experience. They were patient with us and walked us through the steps. "
Daniel
December 18, 2019
"The folks worked real fast and got the job done in record time. "
Don
Trustpilot Review
December 17, 2019
"I worked with Brittney Bailey and Jessie Latham. They were simply the best through this entire process. The answered question and concern i had in an extremely timely manner, and trust me I had a million question. I loved working with veteransloans.com. As a first time buyer they made this process as smooth as it could be."
Rider
Trustpilot Review
December 17, 2019
"Andrea and Harry were uniquely helpful in the entire process of helping me purchase my first home. They answered just about every question I had and walked me through each step with thoroughness and the upmost professional attitude. They were very amazing in the whole thing. I absolutely highly recommend working with them in any home purchase or refinance for anyone choosing Veteransloans.com."
Tyler
Google Review
December 16, 2019
"Very positive experience. Every question was answered, everything Amber said would happen did in a timely manner."
Chris
December 11, 2019
"I have owned 8 homes and I have never closed that fast. Hassle free."
Samuel
December 11, 2019
"Working with Ms Huff and Ms Martin was a pure pleasure. Their professionalism tempered with their personableness really reassured me that my endeavor for home ownership was just as important to them, as it was to me. I can't explain how very crucial that was (in addition to their professional adroitness) during this entire hair-pulling process.
Khalfani
December 11, 2019
"The best experience, everyone was helpful to us."
Richard
Facebook Review
December 10, 2019
"They did a great job for us. I would recommend them to any veteran out there that needs there own home. Brittney and Garret are great to work with. Thanks a lot. Please use these guys they are the best."
Jay
December 10, 2019
"Amber and Abigail were flat out AWESOME!!! It had been over twenty years since I'd purchased my last house, so you can imagine the number of questions I had since so much has changed. They were never upset about how often I asked a question and never made me fell like a dummy when I know that some of the questions WERE dumb. Now I am living in exactly the house/home that I was looking for and could not be happier. These ladies help take all the stress out of the process of house hunting and buying. I would use them again in a heartbeat and recommend them to any and all that need a loan."
Thomas
December 10, 2019
"I want to say that I have had the best and most professional experiance working with Katy Via. She was on top of everything that needed to be done and answered any and all questions in a timely manner. I would recommend her to anyone I know is looking to buy or refinance she deserves more than 5 stars in my book. Thank you Katy for making are dream come true you are the best. "
Bobby & Edith
December 2, 2019
"Was quite pleased with how easily and smoothly the refinancing process played out. And VeteransLoans.com should be quite pleased as well to count Katy Via among their fine staff. That Katy was able to turn what can often be a tedious undertaking into a pleasant and satisfying one made all the difference for me."
Dave
Trustpilot Review
November 27, 2019
"Buying or refinancing? You only need to know 2 things:
Katy Via
&
VeteransLoans
Enough said :-)"
David
November 27, 2019
"I want to let you know that I was VERY PLEASED with how easy you had made this whole transaction. Not only was it easy but it also went quicker than I expected. I want to Thank You, Abby and Katy, for treating me as a friend and NOT a customer!! Very professional and still personable. Thanks!!! "
John
Trustpilot Review
November 17, 2019
"I had the pleasure to work with Matt and Lois. I am a first-time homebuyer and they made my experience both pleasant and smooth. Any issues I came across; they made it their mission to inform me and resolve any issues I had in a timely manner. I would recommend them to anyone who is looking to buy a home. Thank you, Matt and Lois, for making me and my fiancรฉโs first home buying experience a memorable one. Also, thank you, Matt and Lois, for the perfect house warming gifts! You two are amazing!"
Ezekiel and Milkista
November 14, 2019
"Hello there!! I would like to say that my experience with VA Loans has been amazing. Katy and Garrett both were great to work with. When it got down to crunch time Katy stepped up and did everything it took to make sure this happened by closing time. Im talking emails, phone calls, three way calls to get information, everything!! You went above and beyond anyone I have ever worked with. I know this was not your average home purchase but you stuck with me and made it happen. I am so thankful for you and your company. Thank you so much!!"
Michael
November 13, 2019
"Katy Via at VeteransLoans.com was hands-down the best loan officer I could ever have imagined working with. Katy was easy to communicate with and exceptionally educated in every step of the process, and she never let me miss a deadline! She always made me feel like I was her most important client, promptly returning all my calls and emails. Her patience and understanding was always so reassuring, as was her smile that I could hear over the phone with each conversation. Purchasing this home was quite a big step for me and one I am so proud of accomplishing. Katy and her team helped me every step of the way, from locating a realtor to shopping homeowners insurance rates! I would encourage anyone searching for a home loan officer or lender to reach out to the folks at Veteransloans.com. I am Nana to 6 grandkids, 6 and under, and they love their new playroom adorned with polkadots on the wall!"
Nancy
Facebook Review
October 30, 2019
"I have to say Amber and Abigail are the absolute best!! They went above and beyond the call of duty! I will recommend them to anyone looking for a team that will work hard for them in financing a home! Simply the best! Thank you so much ladies!"
Tasha
Facebook Review
October 29, 2019
"The ladies I worked with Ms. Karen and Ms. Betty were amazing. They helped me through every step and their communication skills are hands down the best I've ever dealt with."
David
Facebook Review
October 29, 2019
"I highly recommend VeteransLoans. Jeff Bailey and the team worked hard and fast to get the job done. They even pushed things faster for an earlier closing date. Again I highly recommend VeteransLoans.com."
Chuck
October 27, 2019
"I had an awesome experience with VeteransLoans.com. Matt Reibeling and Adam Garrett did an outstanding job helping me refinance my home. They worked diligently to ensure it was done quickly, answered any and all questions within 12-24 hours, and were extremely pleasant to speak with. They were very knowledgeable and professional throughout the entire process. I would encourage any and all vets to reach out and see how they could help you, they certainly helped me!"
Christopher
October 27, 2019
"Amber Hatcher , she is one of a kind, very caring and very helpful to me in buying my home , thanks to her for all her help. Amber helped me buy the home and then called me when she learned I could refinance at a better rate."
Willie
October 21, 2019
"Hi would like to say that the women we worked with were totally professional in what they did, had answers for all our questions and got things done quickly to help us in any way possible!! We worked with Karen Geotz and Betty Webster, they are good, and you are very fortunate to have them. "
Virginia
October 19, 2019
"My experience with VeteranLoans.com was so exceptional I would do it all over again! Amber was very pleasant and supportive throughout our search. Then she passed the baton to Abigail and her team. Abigail was available whenever we had questions...which was often. She is efficient and knowledgeable so that all the details were a breeze to finalize. I am now in my home and enjoying all that it means to me."
Lou
October 18, 2019
"Amber Hatcher the best I have ever done business with, she treated me like family and I know I could always call her for help if I ever needed to, a very good person!"
October 17, 2019
"I refinanced my home mortgage with VeteransLoans.com and the experience had a few bumps but otherwise went well. Earlier during the process, there was some miscommunication about the interest rate and fees charged. All was resolved with further discussion with my loan officer Katy. Katy was able to help me, along with the help of Garrett, to get these issues resolved. VeteransLoans.com ranked as one of the top companies for Veterans when dealing with mortgages and I agree. I would recommend VeteransLoans.com to other Veterans because of the great service, overall, I've received."
Roy
October 9, 2019
"Working with VeteransLoans.com was an absolute pleasure. My loan officer was Brittney, she is a true professional, answering every phone call, & responding to emails, the advice she gave me on the numerous questions & concerns that I had is something I will never forget , I once told her that talking to her was like talking to my sister, and to think Iโm just a client, but itโs not like that with VeteransLoans.com, they are your friend, not just a number, the team she sent me up with all are true professional, just want to say thanks to VeteransLoans.com, you guys are the best, in the world that we live in now it sure is nice to know that there still are people out there that actually care."
George
October 3, 2019
"Melissa is highly professional and very informative. She was always there when we needed her and always quick to respond, even after hours. She is also very honest and reliable; always looking out for our best interest! Melissa's knowledge of the product and her customer service ability made the refinancing process as smooth as it could be. Melissa was positively excellent and I would definitely recommend her to others."
Lacey
October 3, 2019
"Melissa was excellent!! our experience was super smooth and got us a great deal. Thank you !!!!"
Mitch
Facebook Review
October 2, 2019
"Erin and Kristie were wonderful to work with! Thank you both so much for everything!!"
Fred & Emily
September 26, 2019
"Michelle huff was awesome. She was so professional and courteous. The second loan officer also. They really made this experience and transition smooth for us๐๐"
King
September 23, 2019
"During my process I worked with Brittney Bailey and Garrett Hinrichs. Both Brittney and Garrett were completely amazing! Garrett worked tirelessly to make sure we closed on time and absolutely went above and beyond. I cannot thank these two enough for helping me with this amazing home purchase. Thank you both!! "
Bridget
September 23, 2019
"Was a great help in buying our first home. We are so grateful for the awesome work they did for us."
Nathaniel
Trustpilot Review
September 17, 2019
"Andrea and Savannah are a great team! This process was fun and exciting on every turn!. It was quick and fast. They really know their stuff when it comes to the underwriting process. This was a pure pleasure on the buying of our new home! I will recommend them for years to come.
Thank you Andrea and Savannah!"
Brian
September 12, 2019
"From the beginning, my experience was a long shot. There were many obsticles. Britney was very optimistic and relentless. It did take a little while and after being told NO a few times, I'm very happy with everything and home. "
Juan
September 5, 2019
"What a totally joyful experience to refinance my home with your company. Erin and Kristie were the best loan officer and transaction coordinator I have ever had the experience of working with. (My apologies for the dangling preposition!) First I haad already contacted PennyMac for my refinance. Erin called me and I told her I was in process with another loan company, but she said if I ran into any trouble, she would be glad to help. Well, I did and she did. That's what a good customer focus individual does and Erin won my business. Further interactions with her validated my first impressions and more so. She clearly was your best loan officer. And just when I thought she was your only exceptional employee, along came Kristie your transcaction coordinator. The level of superior service never dropped off. I have over 15 morthages and refinancings, and I nver had a more pleseant proess of closing a loan. Kristie was professional and so easy to work with. She new her job and new what was needed for her underwriter and was always willing to work with me to satisfy all the lowan requirements. I am fortuante to have had the wonderful experience of working with your two best representatives. If I were working, I would hire them in a yoctosecond, but they experience with thermo nuclear weapons is lacking, lol. These folks deserve a big bonus, because I'm recommending your company to my friends for a small finder's fee. Thanks again for a great experience. "
MH
Trustpilot Review
August 27, 2019
"First time VA mortgage loan on a condo we found the process very sweet this was in February of nineteen and now we're looking to refinance but we're going to wait a little while and once again we've come back to use veteran loans again Abigail was just a really great help findng us a company to find and purchase a condo. VA paperwork was simple everything was done seamlessly and we were very happy and it was done quick as we applied in January we bought in February it was like boom boom boom and very nice experience."
Tom
August 20, 2019
"Thank you for everything!"
Stacy
Facebook Review
August 11, 2019
"I highly recommend VeteransLoans. Jeff Bailey and the team worked hard and fast to get the job done. They even pushed things faster for an earlier closing date. Again I highly recommend VeteransLoans.com."
Chuck
August 9, 2019
"I am contacting you to praise two of your loan officers. Janis Bultmeier and Isaac Ellis. These two individuals helped me through a very stressful time in my life. I am a disabled veteran. Janis and Isaac made what I thought was such an almost impossible process seem so simple. They answered all my questions sometimes me calling them several times a day without ever loosing their patience. Keeping me informed on what I needed to do every step of the way. You should consider them a great asset to your company. They are both very professional individuals and I thank them both for their time and effort in helping me purchase my home."
Jon
Facebook Review
August 7, 2019
"I was very pleased and very excited how easy it was to close on a house. Our helper Jeff B. is the guy that had been there from day one for this company. He was amazing at helping guide us to the thing."
Tyler & Ashley
Trustpilot Review
June 21, 2019
"I would like to thank Matt Riebeling and Savannah Jackson they both worked hard day and night to help me get my loan. They were experienced and we'll knowledged on the ins and outs of my VA loan. I would recommend veteransloans.com to anyone serious about getting a home loan."
Malkus
Trustpilot Review
JMay 14, 2019
"I cannot say enough good about the staff @ VeteransLoans.com; these folks really know their stuff, and they guide applicants, step by step, through what would otherwise be a daunting mass of paperwork requirements. My application was a little tricky, but the staff got me through it quickly, and I was done in record time! I'm a truly pleased, impressed, and satisfied customer."
Kim
Trustpilot Review
May 1, 2019
"I called VeteransLoans.com after speaking with various other lenders. Some were knowledgeable of VA jumbo refinance and most didnโt have a clue. Even the somewhat experienced lenders would have to get back to me with clarification which was hit or miss in the accuracy department. It was 5:50 eastern time when I called Veteranloans, Andrea Jackson answered the call and immediately answered questions with appropriate accurate responses. My wife and I had her on speaker and after the call my wife looked at me and said, sheโs everything we asked for knowledgeable, patient yet passionate, Needless to say we went with Andrea and it was the absolute best experience that weโve had in our lending experience! Weโve relocated with our company and purchased and/or refinanced 8 times, none of them came close to this experience. We closed in under 21 calendar days and was never once asked to resubmit a single document!!! That in itself speaks volumes! Andrea, you are a PROFESSIONAL ROCK STAR! We look forward to working with you again in the future!"
Andre
Trustpilot Review
April 11, 2019
"Working with Melissa Wassman was the best decision I could have made for my first home purchase. She was patient, knowledgeable, and always addressed my concerns quickly and professionally. For every obstacle that popped up, she knew how to handle it and was able to explain everything to me. I would absolutely recommend her and VAloans.com to anyone looking for a lender that knows how to navigate the VA financing process and is willing to go the extra mile to help veterans like myself purchase a home. If I am ever in the market for a residential property again I will come right back where I started. I really canโt recommend Melissaโs services enough."
Lindsey
Trustpilot Review
Jan 3, 2019
"Applying and refinancing a loan can be stressful. We had the good fortune of working with Michelle Huff with our refinance. Michelle, not only is she a professional, knowledgeable and supportive in finding the perfect fit for your refinancing agenda. Michelle, walked us through each step, guiding us and providing the best possible refinance that fit our needs. We thank Michelle for this service. She is an asset to her profession and to her employer."
Mary